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Over Fairmont Resort Blue Mountains
De ligging is geweldig aan de Jamison-vallei; in het gezellige plaatsje Leura met vele gourmet-restaurants. De kamers zijn sfeervol ingericht. Ook zijn er familiekamers te reserveren. Tot de faciliteiten van het resort behoren tennis- & squash-banen, een binnen- en buitenzwembad en sauna. 'Rest, Relax and Reconnect' is hier het credo.
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Vraag offerte aan
Airco, WiFi, televisie, I-Pod docking station, minibar, thee- en koffiezetfaciliteiten, kluisje en badkamer met föhn.
Zoals Standard, met vallei-, meer- of poolzicht.
Gelegen in de Blue Mountains, op anderhalf uur rijden van Sydney.
• 3 Restaurants
• Binnen- en buitenzwembad
• Tennis- en squashbaan
• 18-holes golfbaan (in de omgeving)
• Wandelingen (begeleid)
Tijdens uw rondreis Australië zijn de Blue Mountains zeker een bezoek waard. De Blue Mountains strekken zich zo’n 100 kilometer ten westen van Sydney uit. Dit 1100 meter hoge berggebied biedt waarlijk fantastische uitzichten en spectaculaire kloven.
De blauwe glans die de bergen hun naam heeft gegeven is het resultaat van de fijne blauwachtige waas die geproduceerd wordt door de hier talrijk aanwezige eucalyptusbomen. Het toeristische centrum van de Blue Mountains is de plaats Katoomba.
"OK but could do better"
Reception on arrival was fine though parking at a premium. Room was clean and well appointed. Problem with a/c in accommodation wing we were housed was not declared on arrival and took 4 requests over 36 hours to finally have a chiller fault identified and a/c working by 2nd day. The room was too hot without a/c even with windows open. Staffing in cafÃ© and bistro on the low side leading to service delays. Bistro food was average and expensive, other options required bookings in advance. We ate out locally - more choice, better prices. Pool and other facilities were fine, though 2 tennis courts require refurbishment. Checkout was efficient but impersonal.
We had some lovely memorable moments despite the hotel being at full capacity. A shout out to the housekeeper who arranged the soft toys so beautifully, the concierge and the Embers chef who did cheese sandwiches for lunch even though they weren't on the menu. The heated indoor pool, model railway, enormous gardens and arcade games were a huge hit. Highly recommended for families.
"Amateur hour at the Fairmont "
I'm no expert in hotel management, but I hope my feedback is both constructive and helps the hotel fill a few cracks in their operations in addition to taking on a couple of suggestions. 1) we were assisted with our bags upon arrival and told they'll be brought to our room, 2 hours later and another request they were finally delivered after having been left in another room. 2) for a relatively early dinner booked at Embers restaurant for 700pm, we were looking forward to having the "famous" beef brisket, only to be told AFTER ordering they were sold out. For something so famous you'd think there would be enough for dinner service? Some complimentary drinks or dessert would have been nice to offset our disappointment. 3) also at Embers restaurant we were told they had run out of muscles and pippies so they would be substituted with extra prawn and salmon. 4) there is not much of a view out at night from the restaurant, I think a few outside lights mounted to the building looking out to the trees would be nice. 5) we were turned away from our pre paid buffet breakfast when the attendant said the breakfast closes at 10am, this was contradictory to our hotel information sheet which clearly stated 1030am. Management did comp our breakfast up in the coffee lounge, but it was very busy and we waited quite a while for our food and coffees which simply pushed out our day plans by a good hour. In summary whilst staff were helpful and did their best to make amends on the spot, things like this don't make your stay as enjoyable as it could have been.
Excellent - very relaxing & enjoyable. Just a shame we had to pay 15% surcharge on food due to Public Holiday & weren't allowed the usual half price Accor Advantage Plus discount in the restaurants. This wasn't expected,
"Family-centred, good service"
Travelled as a family of four: two adults and two children under 8. Booked a 2xQueen bed room. Plenty of space. Shower over bath (best arrangement for families in my opinion). Could have used a larger bar fridge. Pros: good value, good quality food with choices for kids, nice grounds, good facilities for families, excellent attitude to service by all staff Cons: longish waits in restaurant for service at peak times, room cleaning was not thorough (our kids pulled all sorts of stuff our from under the beds!) I would stay here again. My kids loved it. And they ate their food! Oh yes - they have craft beer on tap, and a good wine list.
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Tenzing Travel Shop Amsterdam
Entrada 211 (Gratis parkeren!)
1114 AA Amsterdam-Duivendrecht
Tel. 020 - 398 93 98
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