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Over Istana Hotel Kuala Lumpur
Istana betekent ‘paleis’ in het Maleis. Achter de moderne gevel van het Istana Hotel schuilt een zeer gastvrije omgeving. De klassieke ambiance vermengt zich hier met een modern interieur. Aan alle wensen van de vakantieganger is gedacht. Combineer dit gegeven met een zeer gunstige ligging, midden in de 'Golden Triangle' en op loopafstand van vele winkels, de Petronas Twin Towers en Chinatown en u snapt waarom wij dit hotel met recht een ‘paleis in Kuala Lumpur’ noemen! Buiten het mooie Grieks-Romeinse zwembad en de spa biedt dit hotel ook een fitnesscentrum waar u onder meer kunt deelnemen aan een ontspannende yogales.
- gourmet en wellness
Vraag offerte aan
Airco, telefoon, televisie, radio, WiFi, minibar, kluisje, koffie- en theezetfaciliteiten, strijkplank en -ijzer, badkamer met bad, aparte douche, föhn en badjas.
: Zoals Deluxe, gelegen op de 18e-20e verdieping met uitzicht op Kuala Lumpur.
Gelegen naast het station van de monorail en op loopafstand van vele winkels, de Petronas Twin Towers en Chinatown.
• 3 Restaurants
Kuala Lumpur, de hoofdstad van Maleisië, is gewoonlijk de stad waar uw vakantie in Maleisië begint en eindigt. Het is absoluut de moeite waard om hier minimaal 2 dagen te verblijven. Er is genoeg te doen en te zien.
"Very good value for money"
Do you know what makes the difference? The personnel. They are great. I have visited lots of 5 stars hotels, Istana is not among the best looking ones, but its personnel is very well trained and nothing is too much trouble for them. It is well situated downtown of KL, you can use UBER for trips, it is very cheap, much better than taxi. The breakfast is good, a lot of variety and they also have a few restaurants I did not try, but I heard good reviews about them. The club lounge is great, you have free alcohol cocktails and drinks from 5.30 to 19.30, and the cold and hot dishes are delicious. Nevertheless, the club employees are very good professionals, it was a pleasure to talk with them and to see them at work. Impeccable behaviour. At arrival from klia airport you pay around 65 myr, by coupon taxi, at the departure, if it is during 12-6 in the morning, 150 myr to taxi, arranged by hotel. It is quite expensive, better call an uber, it is probably half of price. I have to mention this because it was the only think I disliked about my stay here. The rooms call for a little refurbishment, but are very clean, quite spotless.
"Best ever service by the staff"
Very nice place. You feel really welcome and always the staff is there to help you. The pool area is great and clean. The sportbar shows the best games in Premier League but the beer is little expensive. Promotion is good. The breakfast has all you want. The room are spacious but the furniture are a little worn
"Elegant hotel "
Everything in istana is elegant and exceptionally beautiful. Everything was thought of, starting with the greeting from the outer door by a smiling staff who escorts you to the reception. When you check in they give you complete explanation about the place and provide you with a map. The reception area and the songket lounge located near the entrance reflect an artistic taste. The room was clean, comfortable and contains everything you may need, making you to feel as if you are at home. The privacy, and security are ensured. The swimming pool is nice with a depth of 1.5 m. The breakfast is simply delicious and there are a lot of choices to choose from. Everything in istana is reflecting intelligent management that thinks of all the details.. Surely istana will be my first choice if I come to kuala lumpur again.. A beauty reflected as a hotel
"Home away from home"
I think the title of my review sums up my thoughts. Hotel Istana is a place where you are treated like a friend from the moment you arrive. My experience after being dropped off by Taxi from the airport , late in the evening was to be personally greeted by Ms Lilly, this coming after the fast and pro-active service from both the door staff and the baggage boys. We were greeted with beautiful smiles and warmth. Ms Lilly immediately arranged for a refreshing cool drink for the three of us and we were then quickly and personally taken to our room by Ms Lilly. There was no long waiting at the lobby for paperwork. Imagine our surprise when we found ourselves upgraded to a club room. The room is wonderful and spacious and an added bonus is admittance to the club lounge where the 5 star service continues. It is a lovely sanctuary where we enjoy a tea or coffee with cakes etc during the day and then from 5.30 to 7.30 , free alcoholic drinks are offered as well as soft drinks etc combined with some marvelous nibbles cooked by the great chefs at Hotel Istana. As you may have gathered by now,I have been totally blown away by how good Hotel Istana is. The facilities are first class befitting a hotel of its rating. The pool area is a quiet oasis where we can sit back on a comfortable chair while our young son swims around the pool. The lobby is particularly impressive with high ceilings and a great buzz about it. I have traveled extensively throughout the world and in particular Asia with a focus on KL. I can honestly say Hotel Istana is pound for pound the best hotel I have stayed in world wide. By pound for pound, this includes value for money , facilities, location and the ability to go the extra mile for all guests. Some of the other hotels I have stayed in are in the top two or three in their respective cities , including KL. I wont name them and although they are very good , they did not meet such a high rating as Hotel Istana in my eyes. You can tell the staff are proud to work under Mr Khan , a man who knows what it takes to be a great hotelier. The other staff immediately under Mr Khan are wonderful in their own right. On witnessing these people doing their work , it becomes apparent that Hotel Istana must have a great in house training system as they are very polished in all they do. This enthusiasm rubs off on all working here and one thing that stood out for me was I never witnessed one employee , looking disengaged or uninterested. This was a first for me to see such a thing. I would just like to name a few people and apologize for leaving many more out as i cant remember all their names. I will cover this by thanking each and every staff member we came in touch with throughout our stay. From the legends who prepared and served the most wonderful breakfast each day , to those in the club lounge, to the concierge team , the house keeping team, the front desk staff, the pool guys, the door staff , the luggage guys, everyone. The people I would like to make special mention of are Mr Khan , for running such a wonderful hotel and taking such an interest in the happiness of the guests. Ms Lily for her warmth towards tired and weary travelers, her ability to smile and make us smile and she is ever so skilled in all she does. Leena at breakfast, always has a lovely smile on her face Azizan in the club lounge, everyone loves Azizan. A man with such a sense of warmth and such a lovely gentleman also Murni and everyone else who works with Azizan. A special mention for Minur , who keeps our room so clean and tidy all the time. He does a great job and should be commended by management for all he does In final summary, we absolutely loved our stay and will miss being here. A hotel that offers incredible value but quality that far exceeds the price point. I know in Melbourne where I am from, this hotel would always be full and would be the talk of the town when it came to hotels. Congratulations to you all, you have well and truly excelled. To all on Tripadvisor, seek out Hotel Istana for your next stay in KL. I know you will not be disappointed.
This is my first experience staying at Istana Hotel and it is truly a fantastic stay. My wife herself think the same. The food of the dinner and breakfast buffet is delicious and thanks to a friendly and helpful staff at Taman Sari like Amy and Hamizan.. Checkin and checkout is very smooth.. Unforgetable welcome experience by Halilah..truly the best. thank you. hopefully it will be even better when we return again in the future.
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