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Grand Hyatt Dubai

In dit luxueuze stadshotel heeft u een echt resortgevoel, het wordt omgeven door een enorme tuin.

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  • Grand Hyatt Dubai, Creek View
Grand Hyatt Dubai, Creek View



Impressies

Grand Hyatt Dubai, Creek View


Over Grand Hyatt Dubai

Grand Hyatt is bijna een stad op zich met grote lounges en een scala aan restaurants en bars. Zo is er Awtar voor Libanese gerechten, Andiamo met Italiaanse keuken, Peppercrab voor gerechten uit Singapore. iZ voor Indiaas, Wox is het Aziatische noodle restaurant, Sushi de Japanner en tot slot is er een Grill Restaurant. Het hotel biedt een wereld aan mogelijkheden voor liefhebbers van sporten en ontspannen: enkele heerlijke zwembaden, een fitnesscentrum en tennisbanen. Na de Arabische behandeling Incense Cocoon in de Grand Spa van het hotel komt u helemaal herboren terug van uw vakantie. Grand Hyatt is een uitstekende basis voor uw verkenning van de stad Dubai en zeer geschikt voor families.

Kenmerken

  • kindvriendelijk
  • gourmet en wellness
  • sport en actie
Hotelnaam:
Grand Hyatt Dubai
Plaats/regio:
Dubai
Code:
H17192
Klasse:
Prijs
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Kamerbeschrijvingen

Grand Room
Ruime kamers met airco, televisie, telefoon, internettoegang, minibar, koffie- en theezetfaciliteiten en kluisje. Marmeren badkamer met bad en föhn. Uitzicht over de skyline van Dubai.

Creek View
Zoals Grand Room, ruimer en een badkamer met jacuzzi, aparte douche en föhn. Uitzicht op Dubai Creek.

Grand Deluxe
Zoals Creek View, ruimer. U kunt tevens gebruik maken van de Grand Club faciliteiten.

Ligging

In het Bur Dubai district, 7 kilometer van de luchthaven en dichtbij winkelcentra, vermaak en het financiële centrum.

Aantal kamers

674

Faciliteiten

• 7 Restaurants
• 5 Bars
• Binnenzwembad
• Buitenzwembad
• Spa
• Fitnesscentrum
• Tennisbanen
• Businesscentrum

Activiteiten

• Kids Club
• Golf (in de omgeving)

Dubai heeft zich de afgelopen jaren ontwikkeld tot een van de meest geliefde vakantiebestemmingen in het Midden-Oosten. In hoog tempo zijn prachtige wijken ontwikkeld, met elk een geheel eigen karakter en aanblik.

"You will like this place..."

   05-12-2016
The hotel is in bur Dubai and therefore a bit far from downtown, closer to the airport. The service however is excellent, staff make you feel they genuinely care about you. EverythIng is in good conditions. Restaurants are great. Room service is flawless, quick and accurate. This hotel gives you the experience you want. Highly recommended. I will be choosing this hotel in all my future stays in Dubai.

"Superb Staff, Food & Pool"

   05-12-2016
We have been back to the hotel many times. 5 mins from the airport and a very fast check-in. Staff friendly and accommodating and the facilities are great. The pool is one of the best in Dubai to chill and relax by for adults (excellent Mojitos btw) and also has a great children's pool both of which are covered by lifeguards who monitor it well. Restaurants are great, highly recommend Awtar, Peppercrab and Andiamo. Taxis always available outside so no waiting around when you want to go into downtown Dubai. Highly recommend it.

"National holiday "

   04-12-2016
The hotel is a 5 star well known hotel we were on the 4th floor and the corridor was smelling of pest control chemical element, overall the hotel is really nice and the extra bed is really comfortable not like other hotels with spring feeling extra beds. We really enjoyed our stay there and the view is wonderful.

"Amazing!!!!"

   03-12-2016
From the moment we got there the staff were so helpful. The room was spotless and huge! As we got there early they offered us breakfast as they got a room ready asap, as checking wasn't until 2 but we got our room at 11. The food was amazing I couldn't fault this place. As I went there for my 30th I didn't tell the hotel but there was a knock at the door and they had a cake waiting for me and roses it's the little touches like that that make this hotel such a brilliant one.

"Beautiful Hotel Not So Beautiful Customer Service"

   03-12-2016
Cashed in my credit card free night certificate to stay at this hotel on the 28th of November. Talked a fellow cruise passenger to also booking the hotel and we had adjoining rooms. Beautiful property right off one of the major highways in Dubai. No real acknowledgement of my status in the Hyatt Program (Platinum) and no type of upgrade on the room. No problems until I was no longer able to access the internet on my phone. I called the front desk and they transferred me to the Internet Specialist. I was assured he would contact me back or the front desk would. Two hours later left for dinner (still no internet on phone, though I had borrowed my friends wireless router) and proceeded to tell them this at the front desk on my way out the door. They assured me someone would take care of the problem. Back to the hotel around 23:00, no call from anyone (no messages on my room phone) and still not able to access internet on my phone via the hotel. Next morning, I decided to spend another night in Dubai and contacted the Front Desk Mangaer (Sherif). I told him about the problems with the internet (still not able to access via phone) and that I was thinking of spending another night, but was looking at one of there other properties because the point redemption was less. I was told that if I stayed another night at the hotel he would give me club access for the day/night. I said I would rather have the same redemption points as some of the other properties (Hyatt Regnecy Dubai or the two Hyatt Places) instead of the the club access or in addition. We left it open as I explored other options. I contacted Hyatt Direct and was told that hotels can give points back to Gold Passport Members, so with this information I called Sherif back and said I'd like to stay and would cash in points for my stay and would appreciate some of my points back because of the internet (still none on phone through hotel) problems. I was told he would not do this. So long story short I found a better hotel with no internet problems. The only thing that was done for my inconvenience of having no hotel internet for almost 24 hours was that he allowed us late check out! Really poor customer service in my eyes and I would warn anyone looking at staying at this hotel about the poor customer service. If you read other reviews you will see other such complaints from other guests about the poor customer service. Don't get me wrong, the hotel is beautiful with amazing grounds and pools, etc. but without 5 star customer service to go along with it, I wouldn't bother again.


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