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Over Hotel Jagua
CIENFUEGOS. Hotel Jagua, met zijn prachtige ligging aan de gelijknamige baai is een van Cuba's bekendste hotels. De comfortabele kamers hebben het ruimtelijke karakter van de 50-er jaren en bieden prachtig panoramisch uitzicht over de omgeving van het hotel. Alle kamers hebben airconditioning, een televisie, telefoon, kluisje, minibar, haardroger, badkamer met douche/bad en een balkon met zitje. Het hotel heeft bijzondere en goede restaurants, waaronder een in het beroemde ‘Palacio de Valle’ Paleis. Het centrum van de stad ligt maar op ongeveer 15 minuten lopen. Het charmante Centrale Park wordt omgeven door het Tomas Terry Theater en andere attractieve gebouwen. Verder heeft het hotel 2 bars, een fitnessruimte, souvenirwinkel en een activiteiten- en autoverhuurbalie.
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Comfortabele kamer met airco, televisie, telefoon, kluisje, minibar, föhn, badkamer met douche/bad. Balkon met zitje.
Aan de zuidkust van Cienfuegos, in de bekende wijk Punta Gorda gelegen, op een paar minuten van het centrum.
• Zwembad met zonneterras met ligbedden en parasols
• 2 Bars
Cienfuegos is een charmante havenstad, aan de zuidkust gelegen. Rondom het 'Parque Marti' zijn een aantal interessante koloniale gebouwen te vinden. Ook een bezoek aan de Soledad Botanische Tuin is een aanrader. Vanuit Cienfuegos kunt u tevens Santa Clara (op ca. 70 kilometer afstand) bezoeken waar het Che Guevara museum is gevestigd.
"Last Minute Stay for American Tour Group"
I traveled to Cuba on a People to People visa through Group IST and Variety Cruises. We were supposed to be on a sail boat, but it had mechanical problems. We ended up spending two nights with one lunch, two breakfasts and two dinners. The rooms are comfortable but basic. We had hot water (not always the case in Cuba). We also had AC. My shower did not drain well, so like in the old well water days, I would get wet, turn off the water, lather up, then rinse. That was the worst part of the room for me. The wireless internet was 2 CUC's for 1 hour and worked every time I wanted to use it (also not always the case in Cuba). Lunch the first day was part of our tour. It was a private outdoor buffet with Cuban music. It was great. Dinner the first night was in the palace next door. It too was great. No complaints on the food, drinks or service. Breakfast was a buffet and decent. Some liked the coffee from the machine and some didn't. I didn't mind it at all. Breakfast (food and service) was much better than dinner. The worst part of the hotel stay was the dinner buffet and service. The food was not good. And the drink weren't either. Part of our package was two drinks, including bottled water, wine or beer. The waiter argued with us, even after speaking with who we thought was the manager. The manager agreed that wine was included, but the a-hole waiter disagreed and tried to charge us. We did not pay for the one glass of wine. I don't know if our cruise director paid for us (remember we are supposed to be cruising, not staying in this hotel). If I were to return to Cuba, I might stay here again but would NOT eat dinner at the buffet.
"The worst stance ever "
I booked this hotel a day and I couldn't be more regret, the hotel supposed to be the best Cienfuegos hotel, 4 stars and merely we can give 2 stars regarding the services. The reception treatment as rude as you can imagine, my mistake speak in Spanish, an error in Cuba. I did more than 4 rounds (1 hour) reception - room because of issues with the key. More problems: - The air conditioner didn't work the whole day, unbelievable with the hot in Cuba and the price you pay for the room, same price as Europe with all the services - The rooms outdated with old smell. - No towels service in the pool area - Poor food and drinks service, no way to buy imported products like coca cola - In the restaurant no menu and no prices, get what they give u or go .... :-( The conclusion: don't book this hotel, you can find very good hostal(houses), with better services, pool, hammock, very good views in the same area "Punta Gorda", better price then, no point to book this hotel. I will never come back less recommend it to anyone, thanks for read my review.
"VERY BAD STAY AWAY"
Room, very bad and old, staff unexpected very very unfriendly, they tried to cheat us more times. I will say too all off you, STAY AWAY. The breakfast was alsow just the badest in Cuba, we where 5 Places, this hotel sucks
Good location, excellent pool. Potentially great but in reality not. Tired facilities and rooms badly in need of refurb. Bathroom had mouldy shower and broken toilet. Front desk staff disinterested with poor attitude. Overall not a good experience.
"Hotel in a great location with great views"
Hotel Jagua is a 1960s design style, so not very attractive in its external appearance. It seems to be the most modern hotel in Cienfuegos and isn't bad but not one you would rave about. Its reception area is very attractive and seems to have been modernised recently. Its bedrooms are quite dated and need some renovation. The bar area is good for drinks and snacks. Breakfast was a bit of a surprise -- you didn't order from a menu as you might expect. Each part of your breakfast was brought to you already pre-determined as to what you would get. But it was fine really. There was a bit of an institutional feel to it.
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