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Over Mercure Sevilla
Insiders tipBij de receptie kunt u voor een kleine toeslag het ontbijt in het Panoramarestaurant op de hoogste verdieping reserveren, zeker een aanrader!
Vraag offerte aan
: Met airco, kluisje, minibar, telefoon en televisie. Badkamer met bad/douche en föhn.
: Zoals de standaard, maar ruimer met apart zitgedeelte.
In het oude gedeelte van Havana, vlakbij Parque Central.
- 2 Restaurants
- 2 Bars
- Balie met toeristeninformatie
Een absoluut hoogtepunt tijdens uw rondreis door Cuba is de stad Havana, de fascinerende hoofdstad van Cuba. Veelal zal Havana uw beginpunt zijn van uw vakantie in Cuba of tevens uw eindpunt van uw reis. Havana is hoe dan ook een stad waar u minstens 3 dagen moet verblijven; er is immers zo veel te zien en te doen dat het zonde is om Havana in een sneller tempo te bezoeken.
Bovenal is Havana een gezellige stad met vele Spaans-koloniale overblijfselen. Het is er altijd druk en gezellig en overdag zijn de Amerikaanse auto's uit de vijftiger jaren een opvallend straatbeeld.
"Pleasant old hotel in old Havana."
This is a nice old building with some pretty features, such as the patio and the top floor breakfast room with glorious views over the city. Rooms were large and airy, TV, air con, plumbing etc all good but some areas, such as the bathroom sink, clearly are due for refurbishment. The hotel is well located - you are a short stroll from Old Havana and all its sights. Hotel had helpful staff. Breakfast was good, but lacked fresh orange juice (I am not sure this is available in Cuba).
Other than the location of this hotel, we are appalled by the quality, price and cleanliness. Havana/Cuba is overpriced itself for tourists, but where isn't. The issue is that the quality is just so poor. The food is below par for a '5*' hotel (this is not a 5* hotel by European standards. Our evening meal took far too long to be served as the kitchen could not cope with a full restaurant and the food did not make up for it. The main issue however, is the cleanliness of the hotel. We asked for a late checkout the following day so we could relax and shower/change etc., before our flight. We were told this would be no problem at all and we should come down to reception in the following morning to pay 30 CUCs to do so. In the morning, we were told they were now fully booked and the late checkout was not possible. We were informed the luggage could be stored in the luggage room while we spent the day by the pool and we could shower and change ready for our flight in the pool showers. We found no working showers in the pool facilities, one dead cockroach, and one dead worm, photos attached. We were then offered an apology by the hotel manager who simply explained, 'this is Cuba' and offered us a room to shower/get changed - so they had availability in the first place. We would not recommend this hotel to anyone as it is unfit for purpose. We travelled around Cuba, staying in a variety of accommodation - independent casa's, smaller hotels and one larger 5* resort. In all of which, we found the cleanliness to be perfect, the accommodation comfortable and clean, so we refute the 'this is Cuba' stance of the management (a top end group of hotels such as Mercure should be able to get a grip on issues promptly). The sheer lack of competence by the management at this hotel that unfortunately has been the detriment to a lovely building. Oh and it's one of the only hotels left in the world that allow smoking in the rooms, so the rooms/curtains stink.
"Awesome Staff, Amazing Experience"
We had a wonderful stay at the Sevilla - staff are awesome, Stephane managing the restaurant, Anabel, Gretel and team on reception and Pepo a very charming concierge making for a most memorable trip. The hotel had colonial character, music throughout lifting your spirit throughout the day ! Thanks for a wonderful stay and looking forward to returning soon to meet you all !!
"Seen better days"
As part of an AHI tour, we were booked into Hotel Sevilla. When you travel in Cuba, you need to take a deep breathe. We are spoiled in the US and there are many challenges Cuba and Cubans face. The hotel was once a "grand dame." She is tired and needs maintenance. The staff was helpful and friendly and the rooms were large and roomy. I wouldn't reject staying there again, but I might do a little more research and try and discover if something else might be better maintained.
"Fabulous Hotel in Great Location"
This is a lovely hotel on the edge of Habana Vieja and close to the sea front. The rooms on the higher floors have great views across the city and out to sea. The room was large, really a suite, and clean and the beds were very comfortable. We ate breakfast on the ninth floor and it was a delight. The views were amazing and the live music was a real treat. All the staff were friendly and helpful and the service was excellent. We ate in the downstairs bar a couple of times and the food was always delicious and good value. In the evening there was a floor show in the lobby, with salsa dancers and live music-most enjoyable. The Museum of the Revolution is directly across the road, and te art galleries are close by. It was simple and quick to walk to all the squares and there were plenty of restaurants nearby. This is an excellent place to stay in Havana.
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Tenzing Travel Shop Amsterdam
Entrada 211 (Gratis parkeren!)
1114 AA Amsterdam-Duivendrecht
Tel. 020 - 398 93 98
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