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Over Hard Rock Hotel®
Het Hard Rock Hotel biedt indrukwekkende façades in Californische missiestijl, het legendarische Palm Restaurant en een tropisch zwembad. Het hotel is ingericht met authentieke rock 'n' roll attributen en ligt vlakbij het Universal CityWalk® entertainment complex en beide Universal Orlando themaparken: Universal Studios® en Universal's Islands of Adventure®, allemaal makkelijk te voet, per watertaxi of per shuttlebusje te bereiken.
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Modern ingericht met zicht op de tuin en voorzien van airco, kluisje, strijkijzer en -plank, koffie- en theezetfaciliteiten, badkamer met bad/douche en toilet.
Modern ingericht met zicht op het zwembad en voorzien van airco, kluisje, strijkijzer en -plank, koffie- en theezetfaciliteiten, badkamer met bad/douche en toilet.
• 3 Restaurants
• 2 Bars
• Business center
• Rock shop
• Kids Club
Uw rondreis Florida is niet compleet zonder Orlando. Orlando is wereldwijd bekend als familiebestemming bij uitstek, met de vele magische themaparken, zoals Walt Disney World, Universal Studios en Sea World.
We just stayed at the Hard Rock and no doubt we will be back again next year! From the moment you get to the front door you are greeted by hotel staff, so friendly and welcoming. The entire staff at the Hard Rock are so friendly and helpful. Our rooms were so clean, and extra towels, toilet paper was never a problem. The pool area has so many chairs, never a problem with seating and the pool is so big, even when its crowded you don't feel it. We loved the slide! The BeachClub has delicious food and drinks and our waitress "Janelle" was wonderful. My daughter enjoyed the Fitness Center. The Kitchen was excellent and the magicians were fabulous, and the breakfast was fast, easy and delicious. The Velvet Lounge is awesome, so happy to be able to smoke a cigar and have a cocktail outside. The vibe at the Hard Rock is simply cool. One of the best perks about staying at the Hard Rock is being able to walk or water taxi to the parks and City Walk. Also going to Harry Potter an hour earlier and the fast pass. Well worth it! We will definitely be going back next year, we would never think of going anywhere else.!
We stayed in a deluxe room which was spacious and very comfortable for the 4 of us. We checked in early and went off to the Parks and we were texted when our room was ready. The staff on the front desk were extremely friendly and helpful. We made full use of the free fast passes for Universal and Islands of Adventure and they were great for the newer busier rides. I would happily stay here again.
"World class OMG"
This place was amazing had everything you need and also the restaurant was just the best everything i asked for. It had live entertainment every night and they even sang round you and performed as your were eating. Also the staff we all so friendly and kind always around to help so overall I would highly recommend it ðŸ˜€
I can not fault the service from the staff. From the room service to the bell boys they were all very pleasant, helpful and most importantly genuine. Had a lovely chat to Britanny (Velvet bar staff ) who was telling us about her mother who was also from Liverpool. It was nice of her to take time out and make us feel so welcome. The hotel is immaculate and has memorabilia to many big name A list musicians. The pool was spotless, well maintained and had a continual lifeguard presence poolside. The killer for me was the over the top, unfair and unjust prices. On arrival we headed to the bar and ordered a drink after our journey, I asked for a large beer and a Malibu and coke for my wife. I was sickened to realise that I had to pay $38 (Â£31.00) for two drinks. To put the knife in deeper, there was an 18% service ($4.00) charge for the please of the barman standing in the same spot and filling my drink from a tap two inches away from his hand.. I was then asked to sign for my drink and on a dotted line it asked if I wanted to leave a GRATUITY ON TOP OF THE ENFORCED SERVICE CHARGE....I thought the Hard Rock was disgraceful the way it exploits hard working people this way. If they cant work out why the bar is mainly empty....then look at the prices. Happy hour was in a freezing cold bar with the temperature set selfishly by an Inuit. The Happy Hour beer was in a small glass and at $5 a time, not to forget the 18% service charge (which means pouring it into a glass) and then the requested GRATUITY on top, it wasnt that happy. There was zero atmosphere in the Hard Rock bars ,which I think should be renamed Limp Rock. In England we tip afterwards, and give what we believe is fair for the service we receive. After that highway robbery we decided not to eat in that hotel as the meal prices were as extortionate as the bar prices. If you wanted to drink the bottled water from the room is was from a $7. We went to a local supermarket and bought 24 bottles for $3 (yes figure that one out) If I wanted to order a meal to my room, the service charge was 22% and a $3 delivery charge. I have never been to a hotel, and i have been to a lot, that charges its guests to park in its grounds. $22 per night, so if you plan a 10 day holiday, expect another $220 + rip off. The excuse was "Its a third party company that does that" yeah right. Would I go again? NO..... I loved everything else in Universal, the water taxi, the 5 minute walk, the pleasant staff, the heat, the location.
great vibe,awesome staff and attitude.every aspect of our stay from check in to check out were positive experiences.this was not our first choice but i am so glad that we chose the hard rock.i will stay here again.our suite was roomy,clean and comfortable.could use better wifi
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