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Over Omni Mount Washington Hotel
De White Mountains in New Hampshire worden beschouwd als het ruigste berggebied van het noordoosten van Amerika. Hier, in New England, ligt het historische Mount Washington Hotel waar begin 19e eeuw 250 ambachtslieden twee jaar aan werkten, voor het werd geopend. Het gehele hotel is recentelijk gerenoveerd en uitgebreid. Zo is er nu een luxe spa, een derde restaurant, en kunt u een 'canopy tour' maken, een wandeling tussen de boomtoppen. De omgeving van het hotel leent zich uitstekend voor het maken van wandelingen, fietsen of paardrijden. Er is een gerenommeerde 18-holes golfbaan, binnen- en buitenzwembaden en twee restaurants. In de diverse bars en lounges is regelmatig livemuziek. De comfortabele kamers zijn klassiek ingericht.
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KamerbeschrijvingenDeluxe Double Double
Airco, WiFi, televisie, strijkplank en -ijzer, kluisje, föhn en een compleet ingerichte badkamer met bad/douche. Twee dubbele bedden.
Gelegen tussen de heuvels van Bretton Woods.
• 2 Restaurants
• 2 Bars
• Hot tub
• Kids Club (4 - 12 jaar)
• 18/9-Holes golfbaan
• 'Canopy Tour' (met een kabelbaan over de boomtoppen)
De nederzetting Bretton Woods in de staat New Hampshire dankt zijn toeristisch belang vooral aan het feit dat het een prima uitvalsbasis is voor een bezoek aan de White Mountains. Het ziet uit op de Presidential Range met als hoogste en meest indrukwekkende berg Mount Washington (1917 m). Bretton Woods is bekend in de financiële wereld als de plaats waar in 1944 tegen het einde van de Tweede Wereldoorlog de United Nations Monetary and Financial Conference werd gehouden. Vijfenveertig landen kwamen samen in het Mount Washington Hotel in Bretton Woods, om de structuur te bepalen voor internationale financiële verhoudingen na de Tweede Wereldoorlog. Ze tekenden de overeenkomst van Bretton Woods, wat leidde tot de oprichting van het IMF en de Wereldbank en de herinvoering van de gouden standaard.
"Desperately in Need of New GM & Chef"
Simply put, the Mount Washington Hotel's service and dining program are not commensurate with the resort's throwback majesty, awe-inspiring landscape and hefty price tag. This resort delivers a three stars guest experience in most major categories, however, the setting and grand dame bones/decor elevate it to four stars. Although we enjoyed ourselves immensely, it was hard to not feel disappointed that the hotel is a shell of what it could be were it properly staffed and run. Here is the blow-by-blow... Upon our arrival, the front desk neglected to give our young children the special Kids Crew backpacks nor did we receive the promised in-room milk & cookies. I can live with that oversight, although it was a bad sign. Generally speaking, we found the front desk staff and especially the concierge desk to be inexperienced/poorly trained. Unless it was a garden-variety request, the staff's default starting position was "I don't think that's possible" rather than "Let me look into that for you, sir. We would love to make this happen!â€ It is aggravating when you are forced to come up with resourceful and creative solutions to your own problems rather than being able to rely on the very people who are paid to do that for you. Moving on, Housekeeping needs a lot of help. The first night, we had dessert in our room before leaving the plates/platter outside our door at 9pm. It was unpleasant and surprising to see them sitting there the next morning (9am) when we left to ski. Two days later, it happened again with room service breakfast when dirty plates were left outside our door for 12 hours before someone finally cleared them that evening. That is disgraceful. The staff also failed to remove the large sign they place outside the elevator/stairs at night informing guests that it is nighttime and some folks are sleeping so please be considerate re: noise. That is a lovely gesture, however, why is the sign still there at 10am the next morning? This is symptomatic of what I have already illustrated: a lack of professionalism/attention to detail. As for our room, we had a marvelous Luxury King Suite. The room was well-appointed and overlooked Mount Washington. We requested roll-away beds for the kids, however, one of the beds was made-up the wrong way (with the pillows being on the opposite end of the headboard). Again, poor attention to detail, especially when you are paying $800 per night. Far worse is that our room had what was arguably the worst shower pressure I have ever felt, certainly for an elite hotel. Moreover, the radiators made a racket at night. Bretton Woods ski resort (great family-friendly mountain with terrain siting all levels) is just a few min drive from the hotel, which operates a couple of shuttles. I found the shuttles to be efficient during peak (morning, noon, 4pm), however, I was surprised by two things: first, the shuttles transport hotel employees, such as those who are going skiing on their day-off. I think this is bad form considering the shuttles are small (they are luxury vans that prob seat less than 20). Sorry, but shouldn't paying guests be a priority? Second, it would be great if one of the two shuttles went straight to the ski resort and back to the hotel rather than stopping everywhere else (like the Nordic Center). One shuttle should be an express and the other should be a local! One more note about Bretton Woods (which is also owned by Omni): the ski school staff is woefully understaffed. Private lessons were sold out six weeks prior to our arrival, which fell one whole week BEFORE the President's Day week madness! Given that the mountain was sparsely populated, it is hard to understand why there was no availability for pivate lessons. I am told that large groups booked everything, including regular ski school classes. This is not fair to individual/independent guests. Neither was the fact that the outdoor pool was inoperable during our stay. As far as the food is concerned, the Main Dining Room has an out-of-this-world breakfast buffet with made-to-order omelet stations, etc. It is a delightful way to start your day. As for dinner, the Main Dining Room needs a lot of help. My $46 ribeye lacked a proper sear, instead it was an unappealing beige color with no texture despite the promise of a "coffee crust."It was also served in a pool of sauce, which is something I would expect in the 70's, not now. Furthermore, I think it is a misfire to call a dish "Airline Chicken,' which is neither cute nor clever. Additionally, the Chicken Pot Pie Arancini is one of the worst-conceived dishes I have ever seen - a giant fried rice ball with barely any chicken that is served with a creamer full of gravy. Disgusting. And this is coming from someone who LOVES hearty comfort food! Following our meal in the Main Dining Room (1st night), we took the rest our meals at Stickney's which was MUCH better. That said, one night the lone app special was a salad featuring two seared scallops while the entree special was a fish featuring three seared scallops. This is embarrassing. What if you donâ€™t like scallops? What if you do like scallops, but prefer some variety in the nightly specials. We had a decent meal at Rosebrook (which opens at 3pm), where it is criminal to NOT serve breakfast and lunch given the commanding views of Mount Washington. Morsels, the takeout coffee and pastry shop, was horrendous. Despite touting that the pastries are baked in-house, the muffins and banana bread were rock hard and ice cold. The service is also languid, which is not what you want to deal with in the morning. The coffee (Peet's) did the trick, though. Off-property, Fabyan's (owned by Omni) was a disappointment. Terrible mid-80s hair metal rock soundtrack (Van Halen, Poison, Whitesnake) and meh execution despite a broader, more interesting menu. I was interested in eating at the resort's Bretton Arms Inn Dining Room, however, I have two young kids and the â€œYoung Guestâ€™s Dining Menuâ€ features such dishes as Lobster Bisque with Foie Gras Cream; Quail & Waffles; Head-On Shrimp in Cognac Sauce; Braised Veal Cheeks; and Steak with Lobster Ragout. Just what every 1st and 5th grader crave! Upon viewing the regular menu, I saw no difference btw it and the Kids Menu except that they knock off a few bucks for the little ones. But donâ€™t get your hopes up - entrees on the KIds Menu still average approx $30. Over at the mountain, the Lucy Crawford Food Court was sub-standard, even for a ski cafeteria. Stratton and Stowe, etc. are a good indication of what Bretton Woods should offer. Ditto for the Slopeside Pub (upstairs from cafeteria) whose menu could use a few more healthful selections besides just salad. How about Turkey Chili or Minestrone Sup or a Stir-Fry Bowl? Net net, we strongly believe that the resort is desperately in need of a new Executive Chef who can still appeal to more traditional/conservative tastes while also executing some dishes that represent clean, modern food with global influences rather than just proteins with French "mother sauces." We also think a stronger GM can whip the staff into shape so the employees have a "can-do" spirit that is backed up by efficiency and successful execution. On the plus side, the valet, bell and shuttle employees are terrific and the wait staff at the restaurants are extremely pleasant. This resort is so close to fulfilling its potential, but the value proposition is just plain off. Until the dining program is retooled and the front desk/concierge/housekeeping gets its act together, the resort will fall short of living up to its grand history.
"Be careful when booking packages"
We were not provided a fold-a-way bed for our third child and were told to put duvet covers on pillows and sleep on the floor. We were not able to fully utilize our dining plan and ended up having sandwiches most nights. Nowhere near worth the $975/night the package cost.
"Luxury ski weekend with family"
Couldn't have been more convenient if we'd had ski-in-ski-out accommodations! Spent a great weekend up in Bretton Woods with my family (2 new skiers, I'm experienced) and the combination of perfect groomers, apres hot tubbing and dinner at Stickney's made for a perfect winter weekend getaway! I'd recommend Stickney's (in front of the fireplace) over the main dining room, and book any spa visits EARLY-- we missed the boat on that. For skiers, check your gear at the main entrance when you arrive, take the shuttle up, couldn't be easier. Pause for a cocoa and Bailey's at Latitude 44 on Mt. Rosebrook when you need to give your legs a rest, and your day is made!
The hotel and hotel staff were just perfect. The lobby is very kid friendly (we stayed during Massachusetts' February vacation) and the skiing at Bretton Woods was a awesome. Will definitely be back! REMEMBER: If you go during February vaca, make reservations (ski school, restaurants, spa) in advance.
"Omni Mount Washington - A TOP Family Vacation"
This was one of my most memorable and enjoyable vacations of my life. I had visited this hotel numerous times during the Summer as a kid. I recently visited in February 2017 with my husband and children. We arrived around 10 PM on a Friday, and the hotel was fairly quiet, but well-staffed and welcoming. We had wonderful help by the valet, front desk, housekeeping, servers, EVERY person who worked there. We enjoyed the outdoor pool, the indoor pool, the historical tour, the daily activities, I could go on and on. The hotel's history and old charm are what sold me - I loved looking at the pictures and artwork throughout the hotel. The rooms were historical, but had modern amenities. I loved that the rooms featured the old style radiators. All the room appointments were phenomenal, and we had a gigantic closet which was great for storing all our winter clothing. The dining options were delicious. We are vegetarian, and found more than enough choices. We hung out in the main hall every day, finding nice tables and chairs EVERYWHERE. The Rosebrook Bar had phenomenal food, and A GREAT TIP: waiters from here serve the whole main hall (and this option doesn't require a dress code!). We also ate breakfast at the breakfast buffet in the dining room, grab and go items from Morsels, and ate at Fabyan's Station (which is covered by the Omni's shuttle service). The shops had a great selection of items. A nice coffee, tea, and water bar is available in the lobby. Bretton Woods, the Nordic Center, and other close options are a quick complimentary shuttle bus ride away. I also recommend picking up a copy of THE BUGLE for daily activity listings, and a quick go-to guide for restaurants, skiing options, pool times, Omni kids programs, and more. My husband highly recommends the Bretton Woods Canopy Tour, and we also recommend Mt. Washington Snowmobile Rentals (next to Fabyan's Station) for activities. Thank you, Mount Washington Resort for an incredibly memorable vacation. Can't wait to come back!
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