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Over Hotel Heinitzburg
Hier verblijft u in een van de meest bijzondere hotels van Windhoek. Het Hotel Heintizburg heeft 16 kamers en heeft een elegante uitstraling. Het hotel heeft in 2009 een complete renovatie ondergaan, alle kamers hebben een individueel karakter en zijn van alle gemakken voorzien. Geniet u van het fenomenabele uitzicht over de stad tijdens een high-tea op het terras. Een verfrissende duik in het zwembad zal een verademing zijn. De wijnkelder is uitgehouwen uit de rotsen van de berg en herbergt één van de grootste collecties Zuid-Afrikaanse wijnen in Namibië. Tijdens een heerlijk diner in het Leo's at the Castle restaurant kijkt u uit over de mooi verlichte stad. De service in dit hotel is voortreffelijk.
Vraag offerte aan
Airco, televisie, kluisje, televisie, ingerichte badkamer met douche.
Superior Deluxe (Poolside)
Zoals Deluxe, ruimer met geïntegreerde douche.
Zoals Deluxe, ingericht voor familie.
Gelegen in de richtige buitenwijk Avis en op enkele minuten rijden van Windhoek.
• Wine Cellar
Windhoek is de hoofdstad van Namibië en ligt op een hoogte van 1650 meter. Vroeger was Windhoek het hoofdkwartier van een van de belangrijkste Hottenhot-hoofden die zich tegen de Duitse vooruitgang verzetten. Tegenwoordig is Windhoek een vooruitstrevende, moderne, Zuid-Afrikaans lijkende stad. Het heeft vele oude koloniale gebouwen weten te beschermen, waaronder "Die Alte Feste", eens een fort maar nu een museum. Er zijn ook vele winkels en hotels.
""Could do Better""
We stayed here on our last night in Namibia. On the plus side the car park is well guarded and our car full of clobber was fine. The reception staff were very friendly and helpful and the welcoming sparkling wine and tasty nibbles bought to our room were a nice touch. The room itself had a (locked) inter-leading door on our bed side wall to the adjoining room. This placed us very close to the coughing lady next door which, alas for her and us, ruined our sleep until she eventually knocked herself out with something or other before one of us did. The TV and air conditioner couldnâ€™t be controlled from my side of the bed as the cupboard was in the way. The bedside light switch was so far down the cable-wire that we had to feel for the floor which has happened in other hotels. (Why do manufacturers think bedside light switches should only be reached by Inspector Gadget?) There was no kettle in the room but as we were leaving early we organized a packed lunch (for our drive to Botswana) and the night porter arrived on time at 4.30 a.m. with very nice smile and lunch boxes and refilled out thermos without delay. So thumbs up for the staff from us but thumbs down for amenities in the rooms.
"Old world charm and fabulous views"
This hotel is a good option even if it is only for one night. The setting on top of a hill overlooking Windhoek is hard to beat and breakfast or lunch on the terrace are sure to be a memorable experience, both for the views and for the quality of the food. However, we ate dinner at Leo's (their on-side restaurant) where the service was painfully slow and the atmosphere a bit formal for our liking. Just getting drinks took almost an hour which, after many hours of traveling, tested our patience. On the other hand, the food was good. We had the Springbok with Red Cabbage (highly recommended in reviews). Although the meat was a culinary treat, the Red Cabbage was way too sour so a different side might be a good choice. It is important to make reservations for Leo's upon arrival since dinner is a lengthy affair so there are hardly any 2nd seatings. I would recommend eating there when you are rested and not on the day of arrival. We stayed at the Heinitzburg on two different occasions. During our second stay we chose to go to the Stellenbosh Wine Bar for dinner which is located just outside of town. No regrets there and the hotel will gladly arrange for a taxi. Make sure you have reservations. Both rooms we stayed in were wonderful and well appointed and the hotel staff bends over backwards to accommodate their guests. We had a comfortable king-size bed with down duvets, a sizable sitting area, and a bathroom with all the creature comforts including hair dryer. The pool is nice, on the smaller side and much to our surprise not particularly warm. Be sure you wear footwear since there are only a few tufts of grass surrounding it and, during the rainy season, it can be a bit muddy on the way there. Ask the desk for pool towels when you check in since there are none at the pool itself. Distance to downtown is walkable but it's not exactly close (20+ min depending on fitness). You might consider a taxi, especially on the way back since you will be walking uphill. It is very safe during the day but definitely opt for transportation after dark. The Heinitzburg should definitely be a preferred destination while in Windhoek, the setting alone is worth it and who doesn't like the idea of staying in an old castle without giving up comfort?
"Going back in time"
The hotel has two pluses: the terrace and the pool with great views over Windhoek. Therefore the two stars. Otherwise it is completely outdated. Think the 80's of the last century. Think Falcon Crest (for people who can remember that). I had one of their biggest rooms. Flooring was made of artificial wood. The towels were antique (old, very old, used, very used). Shower was in a very slippery bath. Shower curtains were dirty. Service was very erratic. Some people were very kind and helpful. Others were outright rude (lady at breakfast doesn't say good morning, just shouts 'room number??' in your face) or completely inflexible (dinner on the terrace in the evening was not possible, breakfast in the cold mornings was). I had the impression that the hotel wants the guests to adjust to their old-fashioned regime. A pity if going back in time is not your agenda.
"excellent sundowners and dinner"
great place to have sun downers and dinner date. had a lovely dinner with my partner. the food was excellent, the taste , the presentation and the was excellent. definitely going back. the manager was helpful with wine selection to go with the food we had selected. i would recommend any meal with maova mushrooms
I cannot remember the last time I encountered such apathetic staff. Everyone is sucking on lemons Miserable, disinterested, apathetic. The hotel itself has an enormous potential. Really interesting building, lots of history,beautiful views. Rooms can do with a good clean. A double bed consists of two very narrow single beds which the maid isn't bothering to align. The drapes over the bedhead are suspiciously dull looking suggesting they haven't had a wash in a while. The towels in the bathroom are the dirtiest I have encountered in my whole life. Face towels are grey, hand towels and bath towels are stained and hadn't been laundered properly. Restaurant staff is in a coma. Table mats are stained if you point it out they snatch the mat and eventually bring a clean mat. Getting the table set seems to be equal to solving Einstein's theory of relativity. Cups come sometimes with saucers. Knives, spoons and forks are eventually placed in front of you after some coaxing. Breakfast sellection is ok except that the cold cuts are overrun by ants and flies (as are the fruits). Nobody greets you. Management is often present but evidently oblivious to its shortcomings. They do not deserve such a nice property. Disappointed.
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