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Palma Real Hotel & Casino

Prettig hotel zowel voor de vakantiegangers als de zakelijke reiziger waar alles gewoon goed is geregeld.

Vanaf € 52,- p.p.p.n. bij een 2pk Offerte Meer info


Over Palma Real Hotel & Casino

Comfortabel en niet al te groot hotel in een rustige buurt van San José. Een taxi brengt u in 10 minuten naar het centrum waar vele musea en winkelcentra zijn te vinden. De lobby is ingericht in warme kleurtinten en is een aangename plek om ontspannen door te brengen. De 68 kamers zijn ruim en modern ingericht. Uitermate geschikt als start- of eindpunt van uw reis door Costa Rica.

Hotelnaam:
Palma Real Hotel & Casino
Plaats/regio:
San José
Code:
H3389
Klasse:
Vanafprijs:
v.a. € 52 (per persoon, bij een 2pk)




Vraag offerte aan
Of heeft u nog vragen?
Tel: 020 - 398 93 98 | E-mail ons | Bezoek ons

Kamerbeschrijvingen

Standard
: Airco, WiFi, televisie, koffie- en theezetfaciliteiten en volledig ingerichte badkamer met föhn.

Ligging

Gelegen in San José, 15 minuten van het vliegveld. Op 400 meter afstand ligt La Sabana Park.

Aantal kamers

198

Faciliteiten

  • Restaurant
  • Bar
  • Fitnessruimte
  • Businesscentrum
  • WiFi
  • Geldwisselbalie

De hoofdstad van Costa Rica is gelegen op 1150 meter hoogte en ademt een moderne, Europees aandoende sfeer. San José is ruim opgezet, met veel groen in de stadsparken. In de vele winkelcentra kunt u alles vinden wat u wenst. Verder kent San José veel verschillende musea. Hoogtepunten wat dat betreft zijn het Nationaal Museum, het Jade museum en het Precolombiaans Goud museum. Wanneer u de vele musea bezoekt, krijgt u een goed beeld van de geschiedenis van zowel San José en omgeving, als die van het land Costa Rica.

"Used lube in the bedside drawers."

   17-05-2018
I am going to make this review as fair as I can, but it will be long and comprehensive because of the amount of issues we had with this hotel and because we want prospective guests to be made aware of these problems before booking. If you don't read any further just know that this is nowhere near a 5 star, more a 2 or 3 star at a push. It probably was once awarded a five star rating and now tries to live off of that accolade. We stayed in April 2018 as part of our trip across the north of CR. This hotel was the only negative in an otherwise amazing trip. After an unremarkable greeting and check in we walked to our room. The room was dark and uninviting and first thing that hit us when we opened the door was a damp and stale smell. I turned on the air con to try and dry out the damp air and the noise of the air con unit was like a diesel engine so I turned it off and opened the sliding doors to air the room. We had a look around and found the bathroom in a disgusting state. There was hair on the floor and in the bath, the shower screen was coated in scum to the point that you couldn't see through it and there was a huge yellow stain running around the bottom of the bath. The sink was in a similar state and the plug hole was blocked. Off the back of this, my fiancé checked the bed and found hair on the pillows and mattress. There was also one towel for the whole room. We really are not complainers, but the state of the room left us no choice but to reluctantly go back to reception and speak to the staff. We spoke to Eduardo at the front desk who was not interested in what was wrong with the room; he took no note of what we described and made no obvious efforts to resolve these issues. Instead, he disappeared into the office and returned with keys to an alternative room. The new room was in a different block, it was spacious, light and clean with a balcony and sea view. We agreed to take the room but Eduardo proceeded to tell us that this specific room wasn't available. He went into the office again and came back with keys to completely different room. We had look around this third room and straight away saw blood on the bedsheets (honestly, we're not making this up). Again, there were hairs all over the floor and stains around the sink and shower. It had no balcony and looked over the kids play area. Did they think we wouldn't notice? We refused the room and started getting a bit annoyed at their audacity. Eduardo went back to the office to speak with the ever faceless manager and we eventually negotiated a room that was a half way house between the two, however it turned out that the lights didn't work, the curtains didn't pull properly and there was only one towel and bathrobe. Still not great but we were tired from travelling, wanted to unpack and relax and agreed to put up with it. Once settled in the room, we tried to call reception to report the faulty lights and lack of bath towels...but the phone didn't work either. We tried to log in to the WiFi and discovered it is not free but costs $12 per day. The pool area was ok, however there was a trend between guests of bringing a wireless speaker poolside and playing your own music out loud. Not directly the fault of the hotel but they failed to address this. We had no issues with the food, in fact the buffet was surprisingly good, in particular the barbecue grill. The fresh meat and fish that were served daily were really tasty. The selection of fruits, salads, sides and desserts was plenty enough to keep us interested for four nights. The hotel offers one night in an a la carte restaurant if you stay 4 days or more. We saved this for the last evening and were really disappointed. Firstly, we had to push for a place as they were apparently full to capacity, however the waitress kindly managed to fit us in. When we entered the restaurant there were only three other couples in an empty and soulless restaurant! The food was clearly not fresh as it is served within minutes of ordering. We finished a three course meal within half an hour and the food was nowhere near as good as the main restaurant. The bars were understaffed and understandably the staff looked stressed which may be mistaken for rudeness as previous reviewers have stated, but if you took the time to be polite and try to talk to the staff they were perfectly polite in return. The gym was very basic and could have been functional but half of the machines were broken and there was an empty bottle of beer that sat next to the weight racks for the four days we were there. The beach was great, this was where we spent most of our time to get away from the rabble of poolside. There are strong rip tides so it's not great for swimming but watching the surfers and the amazing sunsets was brilliant. Throughout the rest of our stay we returned to our room everyday to find new hairs on the floors, leading us to conclude that the cleaning staff don't change the water or clean their mops out properly, hence collecting and shifting hairs from one room to the next. On the final day, when we packed up, we did a sweep of the room to ensure we hadn't left anything behind...that's when my fiancé found a half used pot of Durex lube in the bedside table drawer. That just summed up the hotel's standards. If you're interested in drinking as much as you can and have low expectations, this may be for you, but if you want a clean and relaxing stay, steer well clear.

"Wonderful hotel, beautiful pool, great recreation staff."

   16-05-2018
Loved the hotel. The rooms were clean, comfortable and spacious. Close to the local shops but you should take a cab at night. The pool is fabulous - large and clean. Lots of large iguanas walking around. Beach access was good and the beach area was spacious. Great for little kids as they tide is very low. Lots of fun activities around the pool during the day. The breakfast was wonderful but the rest of the food (lunch, dinner) was not good at all. Also the wait staff in the restaurant were not friendly or helpful at all - they usually ignore you - I think there are not enough staff for the amount of guests. And there are only overhead fans in the restaurant making it extremely hot while eating.

"Could not have been better"

   15-05-2018
When you travel to the tropics for the first time from northern areas, you really don't know what to expect. You certainly come with fears of bugs and critters, anticipate weird situations and strange food, worry about safety and unfamiliar challenges. Staying at this resort and exploring the sites nearby Tamarindo, however, made this vacation the most wonderful experience in a long time! The staff was wonderful, the food was excellent, the beach was immaculate, the hotel setting and structure of buildings unbelievably beautiful. We thoroughly enjoyed every minute

"Not the best"

   06-05-2018
This place is great if you're looking to explore Tamarindo but if you're looking for an all inclusive with good food or good service, this is not it. Both my boyfriend and I got sick from the food. It is buffet style and does not have a great selection. I 100% agree with a previous reviewer who mentioned that certain parts of the resort smell like sewage. The pool is very nice and there are plenty of chairs and shaded areas for the guests. The rooms were very nice and the AC worked very well. The beach is pretty clean and if you're into surfing there is plenty of room right off the hotel beach to get out to the waves. The ocean there is not for swimming though as it is rough and there are plenty of rocks.

"Great location but TERRIBLE food!"

   06-05-2018
Beach access and view where enjoyable. However food was completely uneatible. Had to leave hotel to eat every meal since the food was so terrible! Stayed here to enjoy the all inclusive but unfortunately still had to go out and pay for each meal. Pool was nice and well maintained. Most of the staff spoke little to no English. Air conditioning in room would not stay on so would wake up every night hot and room would be warm anytime coming back to the room after gone for a few hours. Staff came and cleaned filter but that did not help! Location was great, out of the craziness of Tamirando but close enough to enjoy the excursions and restaurants since we had a rental car. Beach was peaceful, locals would come surf in the mornings and sunsets which was nice entertainment.


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