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Over Black Swan Lakeside Boutique Hotel & Spa
Insiders tipEen helikoptervlucht over het geothermische gebied van Rotorua is zeer zeker de moeite waard.
Vraag offerte aan
Airco, televisie, DVD-speler, iPod-dockingstation, WiFi, kluisje, koffie- en theezetfaciliteiten, minibar, openhaard, badkamer met bad en regendouche, privé-terras met uitzicht op het zwembad.
Deluxe Lake View
Airco, televisie, DVD-speler, iPod-dockingstation, WiFi, kluisje, koffie- en theezetfaciliteiten, minibar, openhaard, badkamer met bad en regendouche, privé-terras met (gedeeltelijk) uitzicht op het meer.
Airco, televisie, DVD-speler, iPod-dockingstation, WiFi, kluisje, koffie- en theezetfaciliteiten, minibar, openhaard, badkamer met bad en regendouche, privé-terras, direct aan het meer gelegen.
Gelegen op 5 minuten rijden van het centrum van Rotorua.
- Vlucht per zweefvliegtuig of helikopter (in nabije omgeving)
Rotorua, gelegen aan het gelijknamige meer, is een grote toeristische trekpleister tijdens uw rondreis Nieuw-Zeeland. Dat is niet voor niets. Het is een 'must see' indien u interesse heeft in de Maori-cultuur. Rotorua ligt in een geothermisch gebied: spuitende geisers en pruttelende modderpoelen vormen het decor.
"Unique HIdden Gem - Very Relaxing"
Quaint hotel that offers exceptional service. Our stay was thoroughly enjoyable with close proximity to downtown Rotorua. Rooms are modern and well appointed and the breakfast is outstanding. I couldn't decide which breakfast to choose, so ended up trying one of each !! Great travel ideas that were passed on by Arthur for the remainder of our New Zealand trip. Buy a cheap pair of swimsuits at the Warehouse in Rotorua if you end up going to the mud baths .
"Wonderful start to our Kiwi vacation"
We started here on our New Zealand vacation and were not disappointed. We booked through our travel agent and all went very smoothly. Our room had a gorgeous view of Lake Rotorua. Breakfast for our two days was top notch. Andrew the assistant manager was very attentive with details. We had purchased our dinners ahead of time and although this required a shuttle to their sister restaurant Bistro 1284 the food there was unique and five star also. Highly recommended.
"5 star, Comedy of Errors."
Its all started, with looking for an alternative to Peppers on the Point for a luxury weekend of degustation and relaxation to spoil my partner on her birthday. I decided to book our stay through their own website, only to find they had decided to charge me twice for the booking. When I called to confirm the dinners, that are so wonderfully advertised on their website, and to question the double payment. I was met with an attitude that was to say the least - inconvenient. Still they would refund the difference in stages?!? They since have. I confirmed the dinners again, and also received an email confirmation. I had advised 3 times that we would arrive at 11am in the morning to both Arthur and Muller, to be greeted by Arthur who was preoccupied with "fixing" some pipes and didn't seem aware that we were expected. He helped with our cases, showed me to the smallest luxury room I have ever stayed in, and then as an after thought said, sorry the chef hasn't come to work so they would ferry us to there Bistro in town instead. Inconvenient, and not what I had requested, and already paid for?!? When I expressed my concerns, instead of any kind of reparation, offered me a refund and asked me to try my luck elsewhere, and basically showed me the door. Did they really want my business? Infuriated and not wanting to stay where I wasn't wanted, nor felt comfortable, we took our business elsewhere, and had a extremely wonderful weekend with there competition instead. I ask, why advertise, if you don't want the business? Why offer services, that you have no intention of providing? All in all, I cannot and will not recommend this venue to anyone, and as with all disappointments - will tell many. Avoid the Black Swan, and if this experience is anything to go by, avoid there sister venue and there restaurant/bistro also. My advise, Do one thing and do it well.
"Highlight of the trip"
So we arrived at this stunning hotel to be greeted by Arthur....What an amazing man nothing is too much and the service he provides is second to none...If you are looking to stay somewhere amazingly special this is the place for you...From the amazing decor to the incredible breakfast that is cooked to your liking to having the most amazing man book anything and recommend some amazing experiences in the area...You have to stay here...get picked up from your hotel and take a flight over Rotorua simply amazing....book a fishing charter and get picked up from the hotel jetty quite outstanding...You could not take the smile off my husbands face thank you for an amazing stay...oh make some time for the for the day spa you will come out smiling....
"a quaint hotel with all the modern amenities"
Apart from the lovely stay we had, have to highlight the picturesque lake and the great location. Away from the tourist traffic but close to all the important places in the town. A friendly manager is all we could see during the stay but very helpful. Would highly recommend
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