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Over The Taaras Beach & Spa Resort
Het eiland Redang maakt deel uit van een eilanden-archipel in een beschermd National Marine Park van Terengganu. Het heeft een fantastisch eco-systeem en is zeer geschikt voor natuurliefhebbers van zowel boven als onder water. De fantastische koraalriffen en helderblauwe wateren laten de harten van menig snorkel- en duikliefhebber sneller kloppen. Ook boven water is er een prachtige natuur. Redang is een heuvelachtig eiland waar u verschillende wandeltochten kunt maken. In de jungle zijn verschillende soorten flora en fauna te ontdekken. Het Taaras Redang Resort ligt verscholen in deze jungle onder de palmbomen direct aan het zachte, parelwitte strand van Redang Island. De houten chalets en suites laten u wegdromen van de bewoonde wereld. Uiteraard is er ook gedacht aan de innerlijke mens in de aanwezige restaurants en (lounge)bars. Redang Island staat voor u klaar om ontdekt te worden!
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Airco, plafondventilators, internettoegang, LCD-televisie, telefoon, kluisje, minibar, koffie- en theezetfaciliteiten, badkamer met douche en föhn en balkon.
Deluxe Hill View
Zoals Garden Deluxe, ruimer met apart bad en regen douche.
Gelegen op het eiland Redang, vlakbij het vasteland.
• 3 Restaurants
• Beach volleyball
• Verschillende tours
• Watersportmogelijkheden zoals duiken, snorkelen, kajakvaren en windsurfen
Ongeveer 45 kilometer uit de kust aan de oostkant van West-Maleisië vindt u Redang. Dit beschermde marinepark bestaat uit negen eilanden en is een uitstekende duik- en snorkelbestemming. De onderwaterwereld rondom de archipel biedt prachtige koraalriffen, zeeschildpadden en een enorme diversiteit aan vissoorten.
Location Redang is truly a beautiful island, the hotel grounds are very nice. Great nature surrounding you, the beach is stunning and the water is perfect with a small reef just off the beach. The gardens are pleasant but not as manicured as you would expect at a 5 star resort and the swimming pool looked a bit unkept. Room Lovely room fairly modern, beds were very nice and the shower is fairly powerful. I will say the hot water does not last as long as it should do [perhaps for one shower]. The hotel provides you with 500ml of water complimentary per day per person. Given the location and the heat most hotels would provide at least 1litre per person per day to keep guests aqequately hydrated before having to purchase additional from the bar. You can buy water from the village for as little at 3ringits but the hotel charges much more. Food & Drink Breafast was very nice a good assortment catering for various appetities. The in room dining menu, the bar menu and the asean dining room menu are very similar. The beach brasserie is a nice restaurant with a slightly differently menu, I enjoyed my meal there but it was more expensive. Drinks on the resort are expensive but having said that some of the cocktails were very good the service on the beach bar was very good. There are two local restaurants but the hotel do not advertise these, they are just outside the gate - I heard good things about the fish. We did not have time to visit these. Activities The island is stunning and having picked up a map from the airport I could see there were some great places to visits [turtle sancturay, long beach, further reefs on the marine park] however for a 5 star resort as advertised the hotel does not provide good enough trips and activities to explore these. I booked myself and my partner onto the Phertentian trip and the four reef boat tour - both trips were cancelled due to weather [the water was fine, I checked tide and online sources] and then finally we were the given the explanation that there were not enough people assigned to the trip to take a boat out. 5 star hotels do not compromise a customers experience based on not having 4 people to fill a very small boat. Spa I have a brilliant aromatherapy massage on the second day of my trip on the fourth day I opted for a pedicure [this was more a paint and polish] when I enquired about the pedicure and what should actually happen at a pedicure treatment reception were very unhelpful and pretended not to speak English... I had noted a couple of remarks of poor service prior to my trip. What I can say is that its very hit and miss - some great service, majority of staff are polite say good morning and only too happy to help - others are not so helpful its just very inconsistent and not proactive where it could be and make a great experience all round. Shop Penultimate day of my trip and I ran out of sun cream, I headed to the hotel shop. No sun screen at all - make sure you pack plenty!! The hotel shop offers very limited supplies and the village shops are mostly drinks and snacks nearby. Overall I had a lovely trip, you can always keep analysing every detail however this was my experience and I hope you find it useful.
"The best beach."
Best beach we've seen so far in Malaysia. Crystal clear waters, white sands, exclusive and always clean. Loved our snorkelling experience - swam with turtles and baby sharks and colourful fish. Hired a private boat to take my family of 5 4 different snorkeling spots for RM 400. You can also take the hotel-arranged snorkeling tour, we just preferred going at our own pace. The rooms are super spacious and relatively clean. We booked 2 adjoining hillside deluxe rooms but got upgraded to 2 garden villas. The only thing bringing this resort down is its food and beverage service. They tend to make mistakes and service can be slow. We came early October, the hotel wasn't full but they had plenty enough guests. The beach bar was stretched. We drove from KL to merang ferry and took a private speed boat to Redang. We found this arrangement cheaper for a group of 5, and much more convenient since we don't have to try to get there a certain time to catch the hotel boat or the ferry. Total travel time from kl to check in is 5.5 hours.
"Perfect Stay but Service Need Improvement"
We stayed here for 5 days 4 nights in July 2016. We were taken in a coach van from KT Airport to Shah Bandar jetty and later on a speed boat from Taaras resort to Redang Island. The beach and the sea at the Taaras Resort are absolutely stunning and almost too beautiful to describe with words. The water is crystal clear and the sand so white, you might never want to leave this place. Every morning, the resortâ€™s staffers would do an early morning beach sweep to pick up any washed-up debris keeping their beach pristine and ever so inviting! If you feel like relaxing from the sun for a little while you can just lay down on one of the shady comfortable loungers but are always fully occupied by guests like lazy lizards with cocktails basking in the warmth of the sun as it sets, and the cool of the ocean breeze. I think the location of The Taaras Beach and Spa Resort is so romantic for a honeymoon destination because it is a private beach. If you like snorkeling Redang Island is a perfect place to do that given the turquoise water, abundance of marine life and incredible snorkelling spots. It is also possible to do Diving. The Taaras Resort has many interesting packages and on request will organise everything for you (including all the necessary equipment). I must say the staff at the Taaras Beach & Spa Resort was kind and helpful from the first to the last day of our stay. Every single person working at this resort was always smiling and friendly and it was a pleasure to be around people with such a positive attitude. I also have to mention that all the staff at The Taaras speaks very good English. The check in and check out formalities were really fast and efficient and the staff was qualified and very well organised. To sum up, I can say our holiday at The Taaras Beach & Spa Resort was simply perfect. The Garden Deluxe Room is perfect! The roomâ€™s proximity to the resort lobby, restaurant, pool and beach is much closer than the other room categories. The King bed was extremely comfortable and had a luxurious feel with a thick fluffy pillow-top layer and a firm base. While the food and service at the restaurants could be improved (definitely need to) the friendly staff, wonderful beach, sea, hotel facilities and others are perfect.
Absolutely loved the beautiful beach and sea at Taaras, however the hotel/resort itself is not the luxury/5 star experience it claims to be. We stayed for around 2 weeks so hopefully this is a balanced view over that period. We were firstly surprised at the cost of the boat transfers to the hotel from the mainland. We know that other resorts, that pitch themselves at a similar level, provide complimentary transfers for guests (kind of comes as part of the 5 star service). I believe Taaras provide complimentary transfers to people who are full board which seems very strange, as those who aren't full board are probably spending more money in total once they've eaten at the various in-resort restaurants. We got the public ferry across in the end as I just thought the price for boat transfers was unjust (our final food and drink bill at the end of 2 weeks was rather large [even by 5 star standards] so it seems quite amusing that we are considered smaller customers than those with a cheap package). Anyway. We weren't impressed with the room, it was up high on the hill and supposed to have a view but we were placed in the lower floor (effectively the basement from the street level, which seemed to be some kind of service corridor used for storage, and where staff stayed). Hence we had no view whatsoever (just the trees) despite the beautiful view being just above us. Off-putting having washing etc stored outside our front door. An odd decision to place us there as we noticed many other rooms were free higher in the block. Lots of items I'd expect in a good quality place weren't in situ. We found breakfast quite nice. However vegetarian options at dinner were dire. Not really acceptable in this century, and inspiration can easily be drawn from Asian and European cuisine (we saw quite a lot of European dishes - Italian is one of the easiest veggie cuisines!). Night time entertainment was pretty sparse, not that I'd wish for dreadful karaoke or anything like that but it would be nice for there to be something going on. It was quiet season so maybe it feels a bit better at other times of year. Service was very mixed. There was one restaurant-based guy (Christoph) who was excellent and I hope he gets the praise he deserves. One of the general managers seemed quite effective. But we had a terrible waiter one evening in one of the restaurants who told us we weren't allowed to sit outside - there were about 5 free tables outside and no guests inside as it was so warm, but apparently we had to sit inside. He generally had a terrible attitude. We approached another waiter and asked if we could possibly have a table outside and he said of course and moved us out there. The original waiter just ignored us after that and I have no idea what his problem was! So bizarre. Our air con stopped working one evening so a couple of guys came to fix it. Instead of just moving us to a new room we had to sit there whilst they hammered and took it apart next to our bed, they got water on some of my clothes and it took them an hour to fix! Seemed ridiculous. We couldn't do anything as we weren't ready for dinner, needing showers etc. Hotel-provided drop off to the pier for our public ferry was a disaster. We were waiting (as a group) for a long time for someone to collect us from reception. Various people from the group kept asking and expressing concerns about where our transport was. We kept being told that it was arriving and not to worry. We saw other staff milling around and other road transfers coming and going. I don't know what happened but it was very very late and we honestly had to run down the pier with our luggage as the ferry was about to pull away. Someone had to shout to the ferry to get them to wait for us. No excuse for that, hotel offered no apologies or explanations. We did a snorkelling trip through the hotel. Despite the boat, which seemed a bit shabby and was a little rough, we enjoyed it. But again you'd expect a hotel selling itself as luxury would have a decent boat. It was pretty uncomfortable and not because of the waves. Staff did a good job though. I can't recall the price of the trip but it was worthwhile. Liked the golf buggy service but we only used it when we were feeling extra lazy as it's not very far to walk (just uphill!). So all in all the location is great (not much around though so you may feel isolated/limited for options) but the resort really needs some huge injections of luxury, some more consideration of guests, and consistency in customer service. Oh, and a modern menu!
"Save your money - go somewhere else"
Excellent location, beautiful beach, comfortable rooms and lousy service. No service at deck chairs along the beach. Shower on beach not working, therefore huge fountain out of one pipe for days. No omelet available before 7:30 AM (Breakfast starts at 7). Pineapple juice already fermented. Ham dry and not properly fried. No coconut juice, no watermelon juice but processed mango juice out of carton. Pinacolada watery, waiting time for coke 30 min. Reservation in restaurant 'mixed' up. Pillow for chairs in restaurant to be ordered (but not charged :-). Table water not automatically refilled and even after order need to remind them. Red wine too cold. Catch of the day is filet only, meat over coocked. Cant be cut with provided knifes. But ambience is dark enough that you can use your fingers. Hot water in rooms lasts for one warm shower only. There are plenty similar places in Malaysia. It is worth giving them a try first. For us, never again.
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