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The Taaras Beach & Spa Resort

Gelegen op het eiland Redang, voor de kust van Terengganu, ligt dit schitterende Taaras Redang Resort. Laat u verleiden door de privacy, parelwitte stranden en helderblauwe wateren.

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  • The Taaras Beach & Spa Resort
  • The Taaras Beach & Spa Resort
  • The Taaras Beach & Spa Resort
The Taaras Beach & Spa Resort The Taaras Beach & Spa Resort The Taaras Beach & Spa Resort



Impressies

The Taaras Beach & Spa Resort
The Taaras Beach & Spa Resort
The Taaras Beach & Spa Resort


Over The Taaras Beach & Spa Resort

Het eiland Redang maakt deel uit van een eilanden-archipel in een beschermd National Marine Park van Terengganu. Het heeft een fantastisch eco-systeem en is zeer geschikt voor natuurliefhebbers van zowel boven als onder water. De fantastische koraalriffen en helderblauwe wateren laten de harten van menig snorkel- en duikliefhebber sneller kloppen. Ook boven water is er een prachtige natuur. Redang is een heuvelachtig eiland waar u verschillende wandeltochten kunt maken. In de jungle zijn verschillende soorten flora en fauna te ontdekken. Het Taaras Redang Resort ligt verscholen in deze jungle onder de palmbomen direct aan het zachte, parelwitte strand van Redang Island. De houten chalets en suites laten u wegdromen van de bewoonde wereld. Uiteraard is er ook gedacht aan de innerlijke mens in de aanwezige restaurants en (lounge)bars. Redang Island staat voor u klaar om ontdekt te worden!

Kenmerken

  • beachfront
  • rust en natuur
Hotelnaam:
The Taaras Beach & Spa Resort
Plaats/regio:
Redang
Code:
H18236
Klasse:
Prijs
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Kamerbeschrijvingen

Garden Deluxe
Airco, plafondventilators, internettoegang, LCD-televisie, telefoon, kluisje, minibar, koffie- en theezetfaciliteiten, badkamer met douche en föhn en balkon.

Deluxe Hill View
Zoals Garden Deluxe, ruimer met apart bad en regen douche.

Ligging

Gelegen op het eiland Redang, vlakbij het vasteland.

Aantal kamers

183

Faciliteiten

• 3 Restaurants
• Bar
• Lounge
• Zwembad
• Kinderzwembad
• Fitnessruimte
• Spa
• PADI-duikschool
• Gamesroom

Activiteiten

• Tennis
• Beach volleyball
• Verschillende tours
• Watersportmogelijkheden zoals duiken, snorkelen, kajakvaren en windsurfen

Ongeveer 45 kilometer uit de kust aan de oostkant van West-Maleisië vindt u Redang. Dit beschermde marinepark bestaat uit negen eilanden en is een uitstekende duik- en snorkelbestemming. De onderwaterwereld rondom de archipel biedt prachtige koraalriffen, zeeschildpadden en een enorme diversiteit aan vissoorten.

"A needed experience"

   02-01-2017
After staying 3 nights at another resort at Redang that did NOT meet our expectations at all, checking in at the Taaras was a much needed experience. The resort is beautiful, and our room was conveniently located right by the pool. The room was very spacious with a great shower! The private beach was absolutely stunning, and the water was perfect. We saw lots of seaturtles while snorkeling very close to the hotel, and the hotel reef was also beautiful. The food at the hotel could be better, but after staying at the other place, the standard was generally much much higher, and we were overall very satisfied with our stay. The Taaras is, without a doubt, the best place to stay at Redang Island!

"Fantastic experience!"

   20-12-2016
Compared to other resorts on this island, I believe the Taaras Redang is better located. Ambience inside and around the hotel is very welcoming. Staffs are friendly and helpful. The snorkeling sites are great for even the first-timers. However as the resort authority claims it as a five star resort, i would recommend them to renovate the accommodation facility, upgrade the restaurant food variety and services. Some more water sports should be included. Overall, we loved it staying over there. And would like to recommend it to others. Highly recommended for FAMILY VACATION.

"Beautiful beach, horrendous service"

   10-12-2016
My husband and I had planned a 2-week road trip around Malaysia as part of our honeymoon extension. We were looking forward to Redang the most for its pristine waters and beautiful beach. We made sure that the accommodation and transportation were well in order by booking the best room at a well-known resort in Redang, The Taaras Beach & Spa Resort, (4 days;3 nights) and had also made private speedboat arrangements with the resort to ferry us to and fro the Redang island. To cut it short, here's the list of pros and cons of our experience with Taaras: Pros: Staff - 'Pak Uda', the driver was very friendly and gave us insights of the island. 'Along', the housekeeper helped fix the safety box on our first day in Taaras even though it wasn't within his job scope. Room - The room undoubtedly has beautiful sea and beach views, a walk-in closet, oversized bathroom and an amazing bathtub overlooking the sea. Time management - The boat departed to Redang island and back to the mainland on time. Aima's Restaurant - Just outside the resort, there's a small shop 5 mins walk away recommended by 'Mya', the floor manager. The shop rents out motorcycles and you can also book a snorkelling trip with 'Jo' there for a sixth of the price the resort charges. We had a wonderful snorkelling experience with Jo and highly recommend you to arrange your snorkelling activities with him. You'll get to see many different types of fishes, corals, turtles and if you're lucky (or unlucky!) small sharks too. Cons: Staff - We were checked-in to the resort by a staff who lacked enthusiasm and motivation. The staff at the recreation centre were also clueless and appeared to lack knowledge on what activities were available and what the corresponding prices were. Barring a few exceptions, it appeared that the staff did not at all undergo any professional training. Room - The safety box was malfunctioning a few times as it needed a change of batteries and would not open. On top of that, the toilet bowl caused frequent problems by not being able to flush due to a problem with the device that's supposed to stop water from overflowing, not working. We called the front desk to get the maintenance guy. Mya (the floor manager) came to help us after 45 mins instead - due to lack of staff available - with the deposit box. It was difficult communicating with Mya as she would not wait for you to complete a sentence before interrupting with a response. The poor listening skills exemplified ensured that we were going to have a rocky experience with the resort. When she had fixed the safety box, she asked us if we would like the box to be at the bottom of the closet or be placed waist-high of the closet. We told her waist-high but she decided to put it at the bottom of the closet instead. She then asked us if we would like the maintenance guy (to fix the toilet) to come over now or later? We told her maybe in an hour's time because we would like to eat our dinner first. She decided to get the maintenance guy to come over in less than half an hour later and he then informed us there was nothing much he could do with the toilet. Instead of fixing the toilet, he taught us a 'trick' to keep pushing the toilet button halfway down repeatedly for a few mins until the water stops flowing. You wouldn’t expect to receive these makeshift repairs from a resort that charges quite a lot. Our air conditioner was leaking too and we couldn't be bothered to call and get it fixed after the above-mentioned experiences. Welcoming book - The welcoming book listed a lot of activities that could be done within the resort and island but didn't provide any rates. Upon calling the reception, we were told to speak to the Front Desk in person instead since they were transferring us from one person to another trying to get us the information. So we walked down to the front desk and checked with Mya if there were any activities that we could do or any local gift shops around the island. Mya told us there's nothing that you can do on the island even though the resort’s own welcoming book clearly states that the resort develops and supports the locals and local businesses. When we sought clarification with Mya regarding this, she was dumbfounded by our citation and admitted there actually is a few shops around but any transportation outside the gates of the resort would incur additional costs (even though the maximum distance you can go -to the jetty- is only 15 mins away). Room service - One of the nights, we decided to dine-in and call for room service but they had forgotten to bring us the drinks ordered. We called the room service again to inform this and they said they were going to deliver it soon. After 20 mins I decided to give a follow up call because nothing was delivered yet, this time around we were informed that the drinks we ordered we out of stock so we changed the order instead. Another 30 mins passed and we were starting to get frustrated and called again, only to be informed by Mya that our initial order is available and we can now get them. We just said yes and requested them to send the drinks as soon as possible because our food was getting cold and we were waiting for the drinks to start our dinner. We called again after 15 minutes and she said it's on its way. All together we waited more than an hour just for the drinks they forgot to deliver. During a separate order, they had also taken the liberty to bring us drinks that were not what we ordered and only informed us after delivery that what we wanted were, again, out of stock. A simple courtesy call to inform us before making the decision for us was not too much to ask for. If you are looking for cheaper, better quality food a better customer service, I would strongly recommend walking to Aima’s restaurant 5 mins away from the resort entrance/exit. Transportation - Since we opted for private speedboats to bring us to and fro the island, we were told to park our car and depart from Merang Jetty by Taaras in our e-mail communications. The jetty was poorly maintained and very unclean, but was at least on time. During checkout however, the front desk informed us due to the “bad weather predicted” and since they “care so much about our safety”, they were unable to send us back to Merang Jetty via private speedboat and will send us to Shahbandar Jetty instead along with a group of 20 other people. When enquired on how we were supposed to get to Merang Jetty after arriving in Shahbandar, the receptionist explained that a car will be sending us there. Although this disrupted our timing and plans for the day, we nevertheless agreed to it for our safety. The boat was full, around 20 people, and when we arrived, there were 2 vans waiting. We asked one of the drivers if they'll be sending us to Merang. Apparently, he wasn't informed about this and all the passengers on the boat besides us, were heading to the airport. We suspected Taaras was lying about the high tide since the weather was clear and sunny that day to cut their costs. We called Taaras and explained our situation. The guy on the phone told us that he will get the manager to call us back as soon as possible. We wanted to wait for the manager to call us back but the driver suggested to ride the van to the airport and he will send us to Merang Jetty as a personal favour since there was no taxi around in that area. All in all, the deceit and breakdown in communication of the staff set us back by 2 hours. Oh, by the way, the manager’s call was never received… Price - Based on the really poor services, this resort is way overpriced. It is one of the worst (if not the worst) resort management we've experienced. Kindly note our trip to Taaras was right after school and public holidays, and it was during off-peak season. We strongly advise staying elsewhere until there is a major change in management.

"Absolutely amazing, except from the terrible service!"

   16-11-2016
I stayed at the Taaras in July 2016. My family and I were really looking forward to having a Holiday, at the start of Summer. We arrived, and after a twelve hour journey in the car, from Singapore, all we wanted to do was to sit down and have a drink! To our delite, we had a lovely refreshing drinks, with cold towels. After that, we were starving and decided to have a meal, and unfourtanley we were waiting an hour and a half, just for some fries! This continued through the holiday, reaching up to two and a half hours once. Having said that, lovely food and drinks, lovely staff, lovely rooms, and the most stunning beach I've ever been too! Absolutely incredible! I would highly recommend it here, but I'd just keep in mind the service!

"Incredible beach"

   09-11-2016
We stayed at one of the beach villas. It was fine. Do not expect the Four Seasons or One and Only. My husband, myself and our our daughter were perfectly happy with our accommodation. Service at the beach bar was chaotic. Do try to avoid it. I pitied the employees ...obviously they were never properly trained. Buffet breakfast and dinner at the hotel restaurant was ok. Didn't go to 'Beach Brasserie'. Alternate dinners were taken at the local restaurant right outside the hotel gates (which had staff that spoke Italian more than English -many Italian tourists). Be forewarned that check in will probably go at a super slow pace. Fair warning, we had to be incredibly tolerant of some Asian tourists from a certain country who were the most obnoxious, ill-mannered and uncouth travellers we have ever encountered. The beach was simply fabulous. Super fine white sand, shallow depth for a great distance ...no sudden dips and the water was extremely clear. Great for kids. I would say this beach is the best I've ever been to because it hit the trifecta ...and I used to live in Hawaii.


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