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Over Quay West Suites
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Ieder appartement beschikt over een aparte slaapkamer, volledig ingerichte keuken, airco, LCD-televisie, telefoon, iPod-dockingstation, cd-speler, internettoegang, kluisje en marmeren badkamer met bad/douche. Balkon met tuinzicht.
Bij de Botanische Tuinen, op de hoek van het stadscentrum. Op loopafstand van het hotel zijn de beroemde Queen Street Mall en restaurants.
Brisbane is de hoofdstad van de staat Queensland, vanwege het tropische klimaat ook wel de ‘Sunshine State’ van Australië genoemd. In deze gezellige stad aan de oevers van de Brisbane River, waar vrijwel altijd de zon schijnt, zult u zich gemakkelijk thuis voelen.
Hi Quay West Myself and Husband stayed for 4 nights and 5 days over the new year period in January. It was great until we had to take our own luggage to our room, ciggie butts on our balcony, was told 199 a night and then received bill and that went to 209, 229 a night, because of different nights was not informed of that in the beginning shame on you, also a 40.00 credit card fee WTH and to top it all off I left a small cardigan behind and was charged $16.85 for postage, seriously. So much for customer service...Will not recommend and will not stay again, for the money
"Great location and view"
Stayed five nights here on the 17th floor in a two bedroom suite. The unit has wonderful views to southern, botanical gardens and towards the city. The bedrooms were comfortable and clean. The kitchen was equipped only for the very basics. I had to clean one pit before use and there isn't a fry pan. There is an oven with a grill, micro wave (old) toaster, dishwasher and hot drink making facilities. Air Conditioning kept the place cool. There is a small laundry with a washing machine and separate clothes dryer. The bathrooms (2) are clean and usable in a tight space. There is off street parking at $40 overnight with valet service so add this onto you account. This is a great location, easy walk to shops, CBD, gardens, public transport and ferry services. We had one room service meal which was OK for the money.
"great location, but terrible in every other way"
We stayed at their sister property in Sydney and had a lovely experience. Neither property is very new, but both have excellent location to make up for it. However, the Brisbane one lacked so many basics: our room was booked for a family of four, but there were no linens for the sofa bed. When we called the front desk, the answer was that there is no housekeeping and he could only bring up the sheets and I would have to make the bed because he was the only person on staff - at 7.00 p.m. on a weekday... seriously? The beds were so uncomfortable that none of us slept well. I think we would have done better to sleep on the floor - if I had thought it was clean enough. The shower is slanted so that all the water runs out of it to the drain in the middle of the bathroom floor - which means once one person has showered, there is a puddle in the bathroom until housekeeping comes the next day - ALL night, and all morning - we were constantly concerned about someone slipping at night. The 'kitchen' was laughable. There are no dishes - we couldn't even find cups for water! I can't imagine I could have, if I had wanted to, prepare even a simple boiled egg! We were here in the height of summer, but the days we were there it was rainy and a bit cool - we had hoped to enjoy the pool on the afternoon of boxing day - but it was freezing cold. I know it's summer, but it could have been heated to accommodate the chilier weather. The pool in Sydney, although indoor, was heated to a very comfortable temperature. Knowing we would stay at multiple properties, I joined the Accord club to include Wifi in our stay. There is daily usage limit that even two people checking basic email outstrips and after that it is slower than dial-up in the early 1980's! It was ridiculous. The Brisbane Council free Wifi was faster! We needed to park a car overnight for ONE night, but would have arrived after 11 p.m. and would need to leave by 6:30 a.m. They told us they could not help us with getting into the garage between those hours and suggested we park on the street. On our last morning, we thought we'd have our breakfast there - they took SO LONG we almost missed our flight, despite being in the restaurant and having ordered almost four hours ahead of our flight - and there was ZERO traffic. The view is amazing. The location is amazing. But there are other places right next to it - look there and save yourself the bothers.
It's our first time to Brisbane and it should be a very great trip. However, the last two nights in Quay west Suites were our nightmare. They didn't provide housekeeping even we hung the tag of "refresh the room" on the doorknob since noon. The most exaggerated is the shower head had been leaking over two days and it seriously influenced our sleep quality. When we complaint these fatal problems to the hotel counter, they did nothing and just said their rooms are fully booked. See that's their quality.
"Great position in the CBD"
We stayed in a 2 bedroom apartment for one night only. Sadly was only on 2nd floor so no views. Pretty good value for 4 adults which included breakfast. Breakfast was not quick but was delicious. We were not in a rush so it didn't bother us - if you were perhaps you should ask them to hurry it along. The room was good for what we wanted - oldish but still fine. Clean apart from the windows - pretty dirty. Valet parking not cheap at $40 but convenient. Fabulous position across from gardens and easy walk to Southbank etc. We grabbed some bikes near the gardens and rode around everywhere - just make sure you can get helmets with the bike cause not all of them have them. Yes rooms could do with update and better furniture but we were hardly in the room anyway and it was fine!
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