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Over Cairns Colonial Club Resort
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Airco, plafondventilator, televisie, telefoon, kluisje, koelkastje, koffie- en theezetfaciliteiten. Badkamer met douche en föhn.
Ruimer, balkon of terras met uitzicht op het zwembad en/of tuin, airco, plafondventilator, televisie, telefoon, kluisje, koelkastje, koffie- en theezetfaciliteiten. Badkamer met douche/bad en föhn.
Aparte slaapkamer, airco, plafondventilator, televisie, telefoon, kitchenette, koffie- en theezetfaciliteiten. Badkamer met douche en föhn.
Gelegen op slechts 4 kilometer afstand van het centrum van Cairns.
● 2 Bars
● 3 Buitenzwembaden en apart kinderbad
● Beauty salon
● Concierge service
● Gratis parkeergelegenheid
Cairns is een ideaal begin- of eindpunt van uw rondreis Australië. Er heerst hier een gezellige atmosfeer. Langs de boulevard zijn er namelijk verschillende bars en restaurants te vinden, en ook aan winkels is geen gebrek.
"Colonial Style resort, great setting, service was a let down"
The Cairns Colonial Club resort is set within its own gardens. After checking in and walking 5 minutes through the gardens to my room, I immediately felt relaxed. The green surrounds, the lush garden beds, the "beach" and the 3 pools truly made me feel in paradise. Whilst the rooms weren't modern, they were certainly large enough and I even had a balcony. Everything in the room worked as expected. The room price was defiantly reasonable. I was even given an extra hour for checkout. Unfortunately, the biggest let down was the service received from Staff. Examples include: When waiting at the entrance of the Homestead Restaurant after the opening time, I approached reception to enquire if the restaurant is still opening at 12, she responded with "its either 12 or 1230, not too sure really, just take a seat and wait" which seemed rather unprofessional. Additionally when asking if a late checkout was possible, the receptionist advised that an additional hour is possible and complimentary. When I asked if she requires the keycard for recoding, she advised it "should be ok" which diden't seem reassuring. The reception had failed to advise housekeeping of the late checking, and at approx 1005am, I was disturbed by a housekeeping staff member knocking and a couple of seconds later entering the room. I immediately contacted reception to confirm this request was recorded and the receptionist advised "yep I can see you have a late checkout till 11 and housekeeping probably hasn't been advised" On checkout I asked if I could speak to the duty manager. The receptionist took payment of the bill before getting the duty manager, who took interest in my concerns and advised she would follow up and thanked me for bringing this to her attention. Its such a shame that the service was a let down as every other aspect of the hotel was great and deserves a better overall rating. I will give the Cairns Colonial resort another chance and will stay here on my next trip to Cairns as I believe this is still a great resort and hope that my comments regarding service are taken onboard.
This is an old style resort in a very tropical setting. Very relaxed atmosphere clean comfortable and attentive staff. Food is not bad but lacking a pastry chef to provide inviting desserts. Extensive buffet breakfast which would suit all tastes. Very popular with group tourists.
We stayed here for 4 nights last week, room was clean when we arrived but not cleaned the next 2 days though a cleaner walked past and did offer clean towels. Room was in dire need of maintenance due to age I think but they are apparently starting to renovate. Gardens are nice even with the water restrictions and pool was nice even if it did have quite a few leaves on the bottom but due to the gardens this is probably understandable.
"Lovely but Noisy"
We stayed here recently for three nights using it mainly as a base whilst doing some day trips around Cairns. The property and grounds are nice with the swimming pools nicely laid out. Yes the property is a little dated - it could use a fresh coat of paint but I personally think it was absolutely fine for the price paid. The rooms were spacious and cleaned every day. The food in the restaurant was limited but was very good. I had two issue with this property; the first being as mentioned by other reviewers the noise from people checking in at night. This happened to us on our first night when we were woken up at around 12.30 a.m. as a big group of people walked past our room shouting, laughing and generally being disrespectful to other guests. I spoke to the reception desk the following morning and asked them what their noise policy was as there were no signs up asking people to be quiet. She knew exactly who I was referring to and explained that this is apparently a common occurrence as although they ask the tour operators to ask the incoming guests to be quiet they seem ignore this. I appreciate that the behaviour of certain guests is not the staff members' fault but I feel this should be addressed as it spoils other people's holidays. I think that the best way to deal with this is that after a certain time of night, the guests checking in should be accompanied to their rooms my a member of staff who can ensure that they are keeping noise to a minimum. My second issue was with the shuttle bus provided by the hotel. The bus and driver were absolutely fine, my issue was with the timing of the bus. You could go into Cairns anytime before 10 a.m. but had to wait until after 2.00 p.m. to be picked up. This was too long a gap in my opinion and not as often I as believed from the advertising.
"Big, Busy and Noisy"
Stayed recently at the Colonial Club. Got a locals rate. The room was comfortable but the number of people going past the ground floor at night were numerous, hence not quiet and the location not as good as I thought it would be. breakfast was included with the price making it very reasonable. The motel caters for the large tour groups. Large pool and gardens very nice. Breakfast was very average. The dining facilities and over all exterior a little dated and could be revamped. Location not in central cairns but a coach is offered for visitors. Parking was fine. Just a little too noisy for someone wanting quiet. SO when you come ask for a quiet location to lay your head to get an adequate rest.
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