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- Mercue Albert Park
- Mercue Albert Park
- Mercure Albert Park - Superior Double
- Mercure Albert Park
Over Mercure Albert Park
Het Mercure Albert Park is een moderne accommodatie met een gunstige ligging in de buurt van een aantal parken, sportfaciliteiten een een golfbaan. Het biedt smaakvol ingerichte kamers met alle faciliteiten die u tijdens uw verblijf kunt wensen. Een prima plek om te ontspannen na een dag vol sightseeing. Heeft u juist behoefte aan wat meer inspanning dan kunt u terecht in het zwembad of de fitnessruimte van het hotel. Voor een goede maaltijd en een drankje hoeft u de deur 's avonds niet meer uit. Restaurant Windows, dat een schitterend uitzicht biedt over Albert Park Lake, serveert moderne Australische gerechten en in de Atrium Bar kunt u aansluitend terecht voor een borrel.
Vraag offerte aan
Televisie, kluisje, bureau, koffie- en theezetfaciliteiten, compleet ingerichte badkamer.
Superior 2 Queen Bed
Zoals Superior King, met twee Queen size bedden.
Superior King Lakeview
Zoals Superior King, met uitzicht over het meer.
In het centrum van de stad, aan het Albert Park Lake.
• 2 Restaurants
• Internet toegang (tegen betaling)
Melbourne, de hoofdstad van de staat Victoria, is de meest stijlvolle en kosmopolitische stad van Australië.
In Melbourne gebeurt altijd iets.
"What a bargain!"
I was lucky enough to get a room here on the weekend for the bargain price of $159. I expected it to be pretty average but I was wrong! From the moment I entered I knew it would be better than average. The revolving door and valet parking made that obvious. The foyer is modern without feeling cold. Check in was easyi (although my key had to be reactivated a number of times.) This complex is the biggest hotel I've stayed in in Melbourne. My room was on the Pullman tower side - I'm not sure what the difference is. The room was bigger than I expected. The bed was HUGE and very comfortable. The chaise lounge was positioned perfectly to enjoy some afternoon sun with a glass of wine. The bathroom was pretty clean. The only down side was the shower is the over tub style. I've never understood this in a room that is marketed to adults. The tub is just a standard tub, not a spa or soaking tub. Personally I'd rather just have a shower. The buffet breakfast was a little pricey ($35) but the food was beautiful. The jam is in individual jars and the coffee was good too. The only thing I'd like to have seen is some avocado. Most noticeably the service from all staff was impeccable. They were attentive, courteous and polite at all times. Well done to whom ever has crafted such a quality team. I would certainly stay here again!
"Not really happy with this place !!"
Ok - so here's what we unfortunately experienced in our stay : -Lack of customer service at the reception -Average cleanliness of the room -Poor service and cleanliness at the restaurant (breakfast buffet) - look at the pictures And here's the details so hopefully the management reads it and fix the problem areas : The location is alright , only a few min walk from the tram station . We stayed there for two nights and I just happened to need to use their computers ,unfortunately ! The reception pointed me to where the computers were without knowing both computers weren't working - after trying for a few minutes I went back to them and the two guys at the reception, with the wrong attitude , tried to find out what was going on - finally someone from the concierge said "oh they've been out of order for two days and they won't be fixed until Mon ( that was a Friday afternoon ). So I just walked away ... couldn't stand the fact that they just wasted my time ... A simple sign would have been nice . At breakfast , the food and the selection were fine but it seemed like they were really struggling to manage the place ! Look at the pictures how dirty the counters were. It's the peak time and they should have known better to put someone in charge of maintaining the cleanliness of the counters as well as making sure all dishes are refilled properly which they slacked too . Its a long review but I hope they fix the problems we noticed if they want to have good business ! We surely won't stay there again ...
"Ok for short stay"
Stayed overnight for a business trip. I was in the Mercure Tower the room was a little bit tired and the bathroom old. The bed was somewhat uncomfortable and there were visible stains on the coloured pillow. Dining facilities were reasonable, good selection at breakfast, I ordered room service the night before and the chicken sandwich was ok. Staff were friendly and efficient Improvements could be made to the tower rooms and the car park was poorly lit. I didn't get chance to try the pool or gym. I would rate the hotel as average, although the Pullman which is an adjoining hotel looked nicer.
I went to a conference in the Mercure-Pullman Albert Park where I stayed for 4 nights. I paid 220 AUD/night for a room with single breakfast (special rate for conferences attendees). At reception I was told that I am in one of their "best room" which was one bedroom kind of thing on top floor. As soon I entered the room it was a disappointment. All furniture was outdated and dirty. I could not find power point to charge my laptop and mobile at appropriate place. Most of the power points were hidden behind furniture. I needed power point in my bedroom, so I called reception, they seems very surprise that I do not have one. Anyway maintenance guy found one behind my bed (totally unreachable place) so he gave me extension which only extend to the side of the bed (see photos). Anyway this is a minor problem. One the first night I could not sleep because of road traffic noise (although I was on level 5). Next day I figure out that it is poor insulation in the bathroom (Not sealed window with very old style exhaust fan-see photo). Second night I tried to sleep with close bathroom door but that did not help. On third day Melbourne was bit hot (yep that can happen) and to my surprise AC in the room did not cool down, despite I kept it on whole day (they are old style room so AC does not turn off automatically). At night it was unbearable (hot) so I called the reception, 10 minute later they sent someone who simply said these units are old and we could not do anything. He offered me fan (see photo), I could not sleep whole night. I decided to go to reception and ask for room change, before I do that on the fourth day water in my washbasin started to appear dark yellow. I was so shocked I rush to reception who again was not apologetic at all and told itâ€™s not our problem water in Victoria sometime comes yellow . I canâ€™t believe what I was listening. Anyway they changed my room to â€œnewerâ€ side of the hotel, which was again disappointment (although 20-30% improvement). I would say their lobby was good. Breakfast was good. But staff and rooms are terrible.
"Disappointed but ok"
I stayed for 1 night and too be honest was apprehensive as of some of the comments I'd read here. I'm going to say that it was ok. Some things definitely need work. Stayed in a standard king and was surprised there was no mini bar. Why is that? There was milk, but nothing else. The other things I noticed were: - no bath mat. - Foxtel worked on and off - big rip in the curtain. - noisy pipes at times The view was beautiful though! Ordered room service for dinner and it was yum. The tiramisu was a bit dry. For breakfast I once again ordered room service and I was very disappointed. My gourmet porridge looked amazing but was lukewarm and they couldn't even find a lid for the coffee pot so a small plate was used. The lady did apologize but still, its something you wouldn't expect. The staff at the front desk were amazing on arrival and check out. Friendly and helpful. Too be honest, out of all the Mecure's I've stayed in, this would be the most disappointing. Expected more being part of the Pullman. So much potential being overlooked.
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