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- Sheraton Maui Resort & Spa
- Sheraton Maui Resort & Spa. Deluxe Ocean View
- Sheraton Maui Resort & Spa
- Sheraton Maui Resort & Spa
- Sheraton Maui Resort & Spa
Over Sheraton Maui Resort & Spa
Het middelpunt van het resort is de legendarische Black Rock, bekend om de beste snorkelplek van de westkant van het eiland Maui. Het resort heeft een grote lagune met een zwembad met jacuzzi die door de tuinen kronkelt. Ook buiten het water valt er genoeg te doen: verwen uzelf in de luxe spa, speel een partijtje tennis of ga naar de fitnessruimte terwijl de kinderen zich vermaken bij de Sheraton Adventure Club. Er is tevens een gratis shuttle-service tussen de stranden Kaanapali en Lahaina, zodat u gemakkelijk een ander strandje kunt bezoeken. 's Avonds wachten twee restaurants en bars op u om de dag geheel in stijl af te sluiten.
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KamerbeschrijvingenEscape Resort View
Airco, telefoon, WiFi, televisie, koelkast, koffie- en theezetfaciliteiten, Sheraton Sweet Sleeper bedden. Badkamer met bad/douche. Balkon of terras met zeezicht.
Escape Ocean View
Zoals Escape Resort View, met zeezicht.
Escape Ocean Front
Zoals Escape Resort View, met frontaal zeezicht.
Deluxe Ocean View
: Zoals Escape Ocean Front. Zithoek met bank en fauteuils.
Gelegen aan de voet van de Black Rock.
• 3 Restaurants
• 3 Bars
Maui, eiland van tegenstellingen. Enorme vulkanen, ruisende watervallen, fantastische vogels, reusachtige bergen, vruchtbaar land, een landschap van onbeschrijfelijke schoonheid. De krater Haleakala beheerst het eiland. Het noordoosten biedt een weelderige plantengroei, het westen is droog en winderig. U zult het met iedereen eens zijn die zegt: 'Maui No Ka Oi!' (Maui is het beste).
"Sheraton Maui Resort & Spa - Disappointing"
My family and I are about to complete a 9 night stay at Sheraton Maui and while this is an incredibly gorgeous resort in itself we have some incredulous comments regarding the service. After travelling overnight from Australia we drove from Kahului airport to the Sheraton and parked in the front. Bell people advised to leave all our belongings in the car as we may be driving to our room. We began our check in process which was difficult and convoluted (especially for a Platinum SPG member.) We'd booked rooms based on the room map available on the Sheraton website but at check in were advised this doesn't exist (???) After finally ironing out our accommodations for two deluxe rooms and one suite we returned to our car to find it's entire contents for 7 adults travelling for one month in the US sitting on one luggage cart with my husband's laptop bag perched on top of the pile, secured to nothing. One quick spin from the bell person saw the laptop bag and a suitcase fly off the top of the fully loaded cart and land smack on the driveway with a huge clap. The MacBook Pro is now badly damaged and with the exception of one team member (Brandon, thank you for trying to assist us) the staff have bounced us from department to department and person to person offering unsatisfactory resolutions. It was finally decided that the Sheraton would reimburse us the cost of the MacBook Pro. We gave a statement to the security team here and were advised to purchase a portable hard drive and prepare to hand the laptop over to the hotel. We did so immediately. We are now at the end of our stay here and the hotel has just advised us the insurance company will be contacting us in the next few days "when you are home." We are at the beginning of our trip in the US and won't be home for some time. We work from the road and that MacBook Pro is my husband's office. And although housed in a protective bag we never leave our tech with the bell people but in this case were advised our belongings would remain in the car. Of course, the resort and its grounds are beautiful. The restaurants are generally good. Spotting sea turtles out front at Black Rock was the experience of a lifetime. We've tried to put the above issues to the side and get on with our holiday but the Sheraton have had us dealing with this day after day after day and it's unfortunate affected our trip in an irreparable way. We decided to splash out on a poolside gazebo to celebrate our last day but unfortunately this is how we are spending our last day in paradise. Disappointed doesn't even come close.
"I still want to live here..."
It's been 7 years since our last visit, but overall we still had an amazing time at the Sheraton Maui. The staff, every single one, was so friendly and helpful. I expected a long winded timeshare pitch to get our resort fee-included tote bag but that was quick and easy too. Everyone from reservations to bell hop to concierge to waiters etc was great. The breakfast buffet was included in our package and was delicious. The made to order omelettes were quick and tasty, and we loved the cappuccino machine. I saw the menu and it was priced at $29. The Cliff Dive Bar and Mai Tai Bar had good lunches (burgers, fish tacos, chicken quesadilla, hot dogs etc) and each had happy hour at different times. Wristbands would've been nice for alcohol so we didn't have to carry our licenses around. The room was a bit dated, and the bed was too soft for my personal taste, but it was nice having an empty refrigerator available to use and a decent sized safe. Water pressure was good. We couldn't hear our neighbors through the walls, but could occasionally hear people (screaming children) through the front door. Also we were awoken in the middle of the night several times one night by what sounded like furniture being dragged across the floor. I'm guessing it was the patio furniture because the entire room is carpeted, other than the bathroom of course. Housekeeping did a good job and was friendly whenever we saw them. So one huge difference since our last visit is how crowded the resort is. The pool area was always packed, with people putting down towels around 8 am with the majority taken by 9 am. The chairs had padding in the pool area which was nice. Only a few chairs had palapas/umbrellas to offer shade. The pool itself was nice and winding, which we liked traveling through. Also, I didn't think the pool was freezing other than the moment I went in. It's the same with the ocean...I thought it was freezing until I went in and moved around. Also different is how many people rent chairs and umbrellas on the beach. By 10-11 am, it was packed. We always had people right next to us. The price increased a bit too. 2 chairs (which FYI don't have padding) plus an umbrella came out to $45 plus tax each day. Also, they only let you have them until 4 PM. That was ridiculous to us because the sun's still up and bright. We also always stay on the beach until sunset. More annoying is that no one mentioned the time limit the first day we rented them. I looked around, and everyone looked confused why we were being kicked off. They mentioned 4 pm the rest of the week so I guess someone complained. What I now know, is that you can rent umbrellas and beach chairs (Tommy Bahamas) from other places like Boss Frog's. If you prefer the beach to the pool like us, you should look into it as I'm sure it's cheaper than what we paid. We saw people later in the week do that. It's a public beach so you're not limited to the Sheraton's chairs. Also, snorkel gear (excluding floaties) is $20/day or $8/hr at the hotel rental. We again found out late that there are snorkel rental places like Snorkel Bob's which charges $55/week (excluding floaties) for the gear (i.e. mask, snorkel, flippers) for the higher end gear. Shop around as there are other similar stores. That said, snorkeling was fun at Black Rock. It was least crowded early in the morning. It was amazing to see how many people (non hotel guests) came over to snorkel here. Also thank you to a fellow snorkeler for pointing out the turtle! We saw a massive turtle, and a smaller one later. It was nice to see people avoided touching them. So all in, we'd stay here again. I'd give 5 stars if we didn't have to pay to rent chairs and umbrellas, especially given that we're paying resort fees. It just feels like we're being nickel and dimed. Next time, we're renting them from elsewhere. I just can't give up the Black Rock location, proximity to Whaler's Village and free shuttle to Lahaina. Hopefully we'll be back a lot sooner!
"Hotel was built in 1962. That should tell you enough right there"
I read all of the reviews on trip advisor and selected building six Ocean front room. We were in the middle of building six on the 4th floor and truly all you could see was straight out to the ocean you could not see the black rock to the left. We had a problem with ants in our room and even though they tried to spray for the ants they reappeared by the next morning. So after we had unpacked everything from long flights there we were moved to another room the next day. The next room we were moved to was 6511 and it was more to the left in building six and now we could see the black rock outcropping right beneath us. This was a much better room. But when you wanted to go to the pool or the lobby you had to take the elevator down to floor three and walk across the breezeway to get in another elevator and take that up to the eighth floor to walk along another breezeway and get in the elevator and take that elevator down to floor one. By day four you are going to be very tired of that walk with the elevators up and down and waiting for them. The grounds of the hotel are beautiful the pool water is very cold as other people have commented on but I'm sure the kids would enjoy staying there with the lazy river type of atmosphere it has. The beach gets very very crowded because it is a public beach and you need to watch your belongings on the far right of the sand next to Black Rock because that's where the public tends to congregate. There are always people climbing the rock and jumping off the cliffs. The snorkeling is pretty good right next to Black rock but the best is to go out and around Black rock and into the cove to the right then you can look up and you are right underneath building six. I swam with turtles on several different days there but it all depends on the quality of the water and the winds. It tends to be blown out and too murky to clearly see the fish in the late afternoon. The black rock kitchen I felt it was overpriced I would not do the buffet there and the service was very poor even though more than half of the tables were empty. We did the teppon grill which was fun but not exactly like Benihana, which is a more entertaining show. One of the best kept secrets is the beach to the right of building six (looking out at the water) walk down along the golf course until you are on the sand and that is some spectacular snorkeling and only .3 miles away. Be careful of the shore break in the late afternoon
We were just there for our honeymoon and were slightly disappointed, we weren't given any special treatment other than a card to use for a free glass of champaign and were told we could order strawberries with chocolate for $25, yeah no thanks. I was hoping to at least get a discount on a couples massage or spa treatment as it was $125 each for 50 minutes, we weren't offered any discount. We weren't upgraded to ocean view as the hotel was booked solid which is fine. We had paid for a partial open view and had a full view of the tennis courts without much ocean. The balcony was small and there was only one chair outside which made it difficult to sit outside and enjoy the fresh air/sunsets. The grounds are absolutely stunning, the pool area is really nice and the food is great. There are a lot of extra fees that you don't get much for ($25 a day resort fee and $20 a day for parking). The hotel obviously spent their budget on the grounds and had nothing left for the rooms as they're very outdated and the beds are terrible/extremely hard. The staff are all very friendly.
Pool is a kids dream. It was fun, beautiful, long and worth the $$. Great access to beach for snorkeling which is easy to get to from the parking structure. Pina coladas are to die for. The only downfall was the price of parking. Definitely will return.
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