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Over Sheraton Maui Resort & Spa
Het middelpunt van het resort is de legendarische Black Rock, bekend om de beste snorkelplek van de westkant van het eiland Maui. Het resort heeft een grote lagune met een zwembad met jacuzzi die door de tuinen kronkelt. Ook buiten het water valt er genoeg te doen: verwen uzelf in de luxe spa, speel een partijtje tennis of ga naar de fitnessruimte terwijl de kinderen zich vermaken bij de Sheraton Adventure Club. Er is tevens een gratis shuttle-service tussen de stranden Kaanapali en Lahaina, zodat u gemakkelijk een ander strandje kunt bezoeken. 's Avonds wachten twee restaurants en bars op u om de dag geheel in stijl af te sluiten.
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KamerbeschrijvingenEscape Resort View
Airco, telefoon, WiFi, televisie, koelkast, koffie- en theezetfaciliteiten, Sheraton Sweet Sleeper bedden. Badkamer met bad/douche. Balkon of terras met zeezicht.
Escape Ocean View
Zoals Escape Resort View, met zeezicht.
Escape Ocean Front
Zoals Escape Resort View, met frontaal zeezicht.
Deluxe Ocean View
: Zoals Escape Ocean Front. Zithoek met bank en fauteuils.
Gelegen aan de voet van de Black Rock.
• 3 Restaurants
• 3 Bars
Maui, eiland van tegenstellingen. Enorme vulkanen, ruisende watervallen, fantastische vogels, reusachtige bergen, vruchtbaar land, een landschap van onbeschrijfelijke schoonheid. De krater Haleakala beheerst het eiland. Het noordoosten biedt een weelderige plantengroei, het westen is droog en winderig. U zult het met iedereen eens zijn die zegt: 'Maui No Ka Oi!' (Maui is het beste).
Nice Hotel, amazing pool, probably the best pool of all the resorts, not enough lounge chairs around pool like most resorts but a lot of misinformation given out. One staff member says you can collect the SPG rewards with all meals and another one says only with dinner. The cleaning staff did a great job with the rooms each day. I understand the extra parking fee but the daily resort fee was never really explained. Probably wouldn't go back there.
"Not the most special anniversary/graduation trip"
First off, we booked a package deal with the Sheraton website. put in our info about anniversary etc., but called a couple weeks ahead of time to make sure it was on our reservation. We got through one time, and they said "you can only make special requests online or through travel agent, not over phone". Fine, hopefully they had our info. My mother also tried to call, and was either hung up on, redirected, or redirected again to the wrong place time and again. Eventually she gave up trying to make sure our trip was special. So we get there, it's March and a bit rainy. I probably should have expected this, as well as the tiny stretch of beach. Not things the Sheraton can control. However, what they could control is their website. On their website, an "ocean view room" looks like you can see the ocean from the bed. When we were shown to the room, we were on the 2nd floor, and if you walk all the way onto your balcony, you can sort of see the water through the trees. We called, and talked to the desk. They offered us a higher floor room, but with "two queen beds" instead of 1 king. We took it, and the view was better (still go onto the balcony) but the "queens" were definitely fulls. Oh well. Then I go to the pool. The pool looks beautiful, tons of fresh towels although there's definitely a bit of renovation of the grounds going on, so the pool area's a bit confusing. Find a chair, swim, and look for the hot tub. It's closed, and I find a maintenance guy who says "closed for 14 days". Bummer. Well, 3 days later- it's open! So my issues are: 1. your website should have an accurate depiction of the difference between ocean view and ocean front rooms 2. Your 2 bed rooms have full/double beds, not queens (make this clear to person at counter) 3. Make sure your staff have the correct information about maintenance ongoing. Still had a good time. Saw plenty of whales from balcony (in the distance) and from quick 5 minute walk to whalers. The shuttle to lahaina was convenient too, although it only leaves every hour.
"Ocean front renovation"
I made our annual spring break trip to Hawaii. My reservation was for an ocean front room for 6 nights. When we arrived, we were put in an ocean view room on the 2nd floor which everyone walking by could look into. I called and asked why we were not put in an ocean front room and they said the were being renovated. WHAT...i said, I booked ocean front. They said the rooms could be released the next day in the afternoon. I called the next morning and asked when they would be ready. They said they would call as soon as possible. A couple hours later I walked to the front desk and was told the room would be finished shortly but it was a smaller room with one king size bed. They said they would accommodate with a rollaway bed. I thought I better look at it. I did and it was way too small. So after waiting all day, I asked if they had anything higher, they did, so we moved two floors higher. Still not ocean front. The resort is old the bathrooms are small and in desperate need of renovation. The tile grout was dirty, the sink smelled like sewage and the beach was washed away. No where to sit on the beach because of errotion and so many locals. The icing on the cake was at checkout. They charged us ocean front for an ocean view room. They insisted it was ocean front because we could see the ocean from our room. I'm a seasoned traveler and I've never heard of that before. I would never stay at this property again. I booked through SPG, and they were not aware of the renovations. The property failed to notify them. I was also told that we would receive 35% off at the black rock restaurant. We ate there once for breakfast and it was terrible. At checkout they didn't honor that either. The hotel said it was only on dinner. They charged me for valet when i never used it $31 a day. I did get credit for that. We should have stayed at the Marriott or the Westin again. So disapointed.
Our home flight was canceled two days in a row so American Airlines put us down for 2 nights. We were very excited because we are anything but resort tourists. The resort is actually very nice, a great pool area and the beach is right next to it. The breakfast buffet is above average for American standards and also the food at one of the pool bars was very good. BUT: The rooms are nothing special, rather even lower average. The evening entertainment was also rather mediocre. Above all the famous clive divers; we felt pretty betrayed. It was also a big problem for them to book us for 2 nights even though American Airlines had actually managed that from the airport. The next day we had to wait forever at the front desk, until it was clear that we can stay and not have to go elsewhere for the second night. They even almost sent us back to the airport again, because they had no original voucher from American Airlines, but for the second night "only" by fax. It worked then and the ladies and gentlemen at the front desk were also quite friendly, but it was nerve-wracking. For us it was okay for these 2 nights, even pretty nice. I do not know if you can book this hotel cheaper on any package deals. At any rate, I would not spend that much money; there are better options on Maui.
"Good but I expect more from Sheraton"
Started at check-in when the package I thought I booked (off the Sheraton site) which included breakfast was not what their reservation system showed. I asked for a change to include the breakfast and was told that wasn't possible. Had also asked for a microwave in the room which the site indicated was available upon request and it wasn't in the room so I called down and was told there was a charge which was not mentioned on the site. Not a good start. The ocean view room was very nice and I was glad we did not go with a garden view where some of the rooms are very close to the back sidewalk and in the shadows. The room we had was spacious and clean. The lanai comfortable except for the fact that the guard rail has a 4" bar right at eye level so it was annoyingly obstructive of the view. I was disappointed that there was so much resort ground between us and the ocean, though. Had asked for an upper floor room because seeing the ocean was important to me but got a 2nd floor and it wasn't optimal. Mixed review on the beds - my roommate loved it... I found it too hard and felt bruised every morning. The sheets, however, are wonderful!!! Soft and luxurious. Housekeeping was very friendly but on 4 of the 10 days we were shorted towels, coffee, or both. And be aware that there is construction going on in one of the buildings where rehabbing is going on. The noise wasn't too bad except on one day we had planned on resting in and the noise forced us indoors. The brunch at the Black Rock Kitchen was great and we dined there one night, as well. I can highly recommend the risotto dish I had and my roommate loved her wedge salad. If you want to eat at the Teppan-Yaki Dan, get reservations... we couldn't get in at the time we wanted. Evenings, however, be aware that there are dueling musical venues which made being outdoors in the early evening hours difficult. From our lanai we could hear lovely Hawaiian-style singing by a single male with a wonderful voice playing what I assume is a ukulele. It was enchanting and combined perfectly with the setting sun to create a magical and relaxing experience but then a luau started somewhere with their music and rhythms were so loud and the war on the other singer's performance destroyed the calm. It was so offensive that my friend and I both went indoors.
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Tenzing Travel Shop Amsterdam
Entrada 211 (Gratis parkeren!)
1114 AA Amsterdam-Duivendrecht
Tel. 020 - 398 93 98
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