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Over Crowne Plaza Memphis
Het gerenoveerde Crowne Plaza Memphis bevindt zich in het centrum, op loopafstand van Beale Street en tegenover het Cook Convention Center. Vanuit het hotel stapt u zo in de levendige sfeer van deze beroemde stad. Er is een café waar heerlijke cocktails en lichte maaltijden uit de 'Southern Cuisine' worden geserveerd. Verder zijn er een buitenzwembad en een fitnessruimte. De kamers zijn comfortabel ingericht en voorzien van WiFi.
Vraag offerte aan
WiFi, LCD-televisie, telefoon, koffie- en theezetfaciliteiten, strijkplank en -ijzer en badkamer met douche.
Gelegen op loopafstand van Beale Street en 25 kilometer van het vliegveld.
Drie bekende personen uit onze geschiedenis hebben een zeer belangrijke bijdrage geleverd aan de ontwikkeling van deze stad. Het Human Rights Museum is hier gevestigd als eerbetoon aan Dr. Martin Luther King. Graceland, eens het thuis van Elvis is een bedevaartplaats geworden en B.B. King vertegenwoordigde waar Memphis voor staat, ‘The Rhythm & Blues’. U vindt er de Sun Studio, waar vele bekende artiesten hun carrière zijn begonnen.
Second time to stay here in the last 6 months, and it was excellent. The staff here is super friendly and accommodating. I was pulling a cargo trailer and thought it might be a problem but the staff made sure it was all ok and that I could get in and out of the parking lot. The hotel is very clean and the rooms and beds are very comfortable. The only thing that I do not like is the parking fee. I feel that should not be an extra cost to guests of the hotel.
Cynthia Gray was outstanding, I don't know what my husband and I would have done without her, She was so helpful with our needs, Especially us not being from Memphis TN. Once we arrived we were completely lost until we saw Ms. Cynthia Gray, It seems as if Memphis people aren't very nice but she was. Such a beautiful smile such a wonderful person each and every time I visit Memphis I plan to go to the crown Plaza hotel I hope to see Cynthia she was a great hostess Cynthia went far above her duties I feel she should be rewarded the crown Plaza added her as an associate she added a extra touch luxury to the crowns plaza. Hotel's need more hostesses like Cynthia Gray .It makes a big difference when someone is willing to help you with a big smile on their faces because their being sincere and honest. I'm writing this review because there's not another appreciation being shown for hotel staff. I have visited a lot of hotels in other cities also, I've ran across some nice and some not so nice, It really makes life easier when I'm treated with respect, kindness, and generosity. Thanks a whole lot Ms. Cynthia Gray.
My kids and I were VERY pleased with the treatment we received from Ms Synthia at the front desk. We were very tired and irritated when we got there at 3:00 in the after noon and our room wasn't clean. Ms Synthia went above and beyond to get us in a room asap. Thank you and we will see you again.
"Nice friendly staff and hotel close to downtown Memphis especially with superb shuttle service!"
Loved staying at this hotel which was close to Downtown Memphis, Beale Street etc. The staff made this hotel as all the ones we met were just so helpful, courteous and friendly and couldn't do enough for you! They were all excellent but the ones we met mostly were the lovely Shan, Laresa and Dorian. I travelled with my husband and two friends who were all celebrating milestone birthdays and we were given some complimentary breakfasts too. I found it bit difficult being a vegetarian at times in Memphis and found the breakfasts particularly their wonderful omelettes kept me going! But a special mention must go to Reggie, Cleo and Kenny the shuttle drivers we met! They took us everywhere and were just so friendly and helpful! Reggie was the one who took us mostly and he is just a wealth of information about everywhere in Memphis! Don't know what we would've done without his help! The staff we met are a credit to this hotel and having travelled extensively they are among the best we have met! Thank you!
"Poor Customer Service "
My family and I stayed at this hotel for the weekend. The customer service was horrible. I stood in line roughly 10 minutes waiting to check in with no greeting or "we'll be with you shortly". I signed up for reward points which I was "promised" to receive from the gentleman checking me in and I never did. Upon entering the room we found the sink was clogged, the telephone didn't work, and the "heat" was blowing cold air. I called the front desk (from my cellphone) and I was told someone would be right up (never happened). Called at 6:30 am the next morning and was told to adjust the heat on the unit, the unit which had a sign on it to adjust the heat via the wall thermostat. The "security guard" was then sent up to show me how to adjust the heat as he was told it was a female caller who may not know how to do it (burned me up). Little did they know, my husband was also in the room. So....the security guard came up and confirmed what we already knew, the unit was defective! We were then told the technician would be in later to change the unit, phone and fix the sink. As a customer, I want to feel that my concerns are your concerns. It's worse to be told "someone will be right up" and that "someone" never coming than to be ignored all together. I would not return to this hotel and I strongly recommend they address the staff's commitment around excellent customer service delivery.
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