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Over Hotel Palomar Los Angeles
In Hotel Palomar doet men al het mogelijke om van uw verblijf een 'meesterwerk' te maken, mede geïnspireerd door de filmische kunsten die de omgeving beheersen. De handige locatie en uitstekende dienstverlening en voorzieningen van Hotel Palomar maken dat u zich voelt als een ster. U geniet van een prachtig uitzicht op de skyline vanuit de mooi ontworpen kamers, met onder meer gratis WiFi, een state-of-the-art fitness center en een uitnodigend buitenzwembad. Kenmerk van de Kimpton-hotels is de wijnreceptie, dus ook hier geniet u 's avonds van een door het hotel aangeboden glaasje wijn. Shoppers kunnen hun geluk niet op in de nabijgelegen winkels, galerieën en restaurants, terwijl de zonaanbidders gemakkelijk een uitstapje maken naar beroemde strandparadijzen als Santa Monica en Venice Beach.
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KamerbeschrijvingenDeluxe Double Double
Airco, WiFi, televisie, telefoon, iHome docking station, kluisje, strijkijzer en -plank. Compleet ingerichte badkamer.
Als Deluxe Double Double, ruimer en badkamer inclusief Etno Bad.
Gelegen in West Los Angeles.
• Concierge Desk
Los Angeles is een grote, uitgestrekte metropool en qua oppervlakte de grootste stad van het land. Los Angeles is eigenlijk een verzameling van woongebieden, samen goed voor net zoveel inwoners als heel Nederland! Het subtropische klimaat en de ligging aan de Pacific maken een bezoek aan Los Angeles het hele jaar door mogelijk.
We arrived knowing the lobby had been refurbed and it is great, with a contemporary feel. The staff are friendly and helpful. The room we had (deluxe king) also seemed recently refurbed with a movie theme throughout. We had great views over Wilshire Boulevard from the 15th floor. We wouldn't hesitate to stay here again or recommend it to friends.
"Bang average kimpton experience"
I am a fan of kimpton from when I first visited the Epic in Miami. This is a poor, poor attempt at maintaining the Kimpton brand. Arrival welcome - oh sorry did I disturb your conversation. Surly and curt. I grant you I arrived 5 mins before midnight but hey a smile, a question or even just less surlyness would have been better. Having travelled a long way and desperate for sleep I requested a quiet room. No problems he said and promptly I was given room 1218 next to the lift shaft. Noisy lift workings. So thanks to the surly reception guy who lied about giving me a quiet room. Continental breakfast and in house menu did not have one vegan option between them. Not even soy milk. LA has highest number of vegan in USA and the only option in the hotel was to order in from elsewhere. No free water.......Nice. Yes you have a water chiller in reception but if you don't provide cups then it defeats the object. No matter I will still enjoy the evening wine reception, a Kimpton staple. Nice wine and a full lobby......All trying to speak over the sound of drilling behind the black curtain. Note to manager, curtains are not sound proof. Shower broken and only sends out water hot enough to take your skin off. And here is an odd gripe. Why no comfy chair in the rooms? This is a first for me. Sit at the desk in an office chair or lie on the bed. Ridiculous Pool - closed Gym - couldn't find it View - nice Mini bar prices - sky high Location - decent Valet parking - 45 bucks All in all could have been good but it just wasn't......At all.
"Good Location, Nice Hotel"
I stayed there one night recently and they were going through construction/renovation in the lobby area so my review is based on these circumstances. Having said that, they did a lot to make up for the inconvenience of the lobby construction. As I got off in front of the hotel and found out about the construction I got annoyed that no communication had been made about this before hand (come on how hard is it to send an email?!!) and so this is the negative point I give the management. However, at check-in they offered free continental buffet breakfast to make up for it (and they did this without or before hearing any compalints from me!) and looks like they did for everyone not just me. This made a positive impression on me. The hotel room was nice and clean. The decoration is contemporary and it is tastefully designed. The hallways are nice and wide and clean. The staff were courteous. They generously extended my checkout from noon to 3pm. Overall other than the initial negative, everything else was positive. I would go back if I'm ever staying in LA. By the way, the location is nice because the hotel is among mostly residential buildings. It is walking distance from Westwood village and UCLA campus.
"Terrible Experience and Total Ripoff "
We are at the end of a 12 day stay at a hotel that is under construction with virtually no services available. We read about the renovations and called to discuss what the situation would be when we were due to arrive. Absolutely lied to but since this trip included surgery, we really didn't have an option to pack up and move. Told 24/7 room service. Reality breakfast in the a.m. and after 3 p.m. until we received notice that no more breakfast room service available. Free buffet breakfast with no place to sit. Evening wine a joke. No other services. Room covered in dust. No restaurant. Not a chair to sit on outside other than smoking area. Paid top dollar for property that should have been closed for remodeling. And not within walking distance to anything. Very bad choice. King suite room good layout. That's about the only good thing. Oh, also they charge credit cards in advance based on what they think you might spend. We have traveled the world and never felt like we were totally taken advantage of until this stay.
"The good, the bad and the (very) ugly"
The Good: Entirely apropos for L.A., guest rooms at the Palomar have undergone a subtle nip-tuck that gives them a refreshed, more youthful appearance. The dull, chenille-covered chaises in their king-bed rooms have been replaced with mid-century mod-style versions upholstered with a somewhat shiny new silvery fabric. All of the televisions appear to have been substantially upsized -- from 42" to somewhere between 55"-60" -- and its housing and connected workspace have been modernized as well, with the latter now at bar height (for reasons that aren't entirely clear). The Bad: Nip-tucks only go so far, and this one can't hide the basic fact that the Palomar's basic structure is clearly of '70s or possibly '80s vintage, with ceiling heights and bathroom sizes considerably lower/smaller than the current norm. As others have noted, the rooms are on the small size as well, particularly when equipped with two double beds (which consumes the majority of the room's floor space. And then there's this whole naming business: my memory might be off, but I don't recall the Palomar's name previously incorporating "Beverly Hills" (and I've stayed there twice before). This is disheartening because the hotel isn't in, or even particularly *near*, Beverly Hills; it's about two blocks from the center of Westwood! (For non-Angeleno readers, Westwood is best known as the area where the UCLA main campus is located. It is indeed "west," as in "well west of the separate municipality of Beverly Hills.") The Ugly: I was honestly stunned when I walked inside the front door and realized the ENTIRE ground floor was in the midst of heavy renovations. I travel a fair amount, and I'm hard-pressed to think of *any* time I've encountered a hotel that remained open when all of its public areas where being redone -- let alone a 4.5-star hotel like the Palomar. I have two considerable problems with the way Kimpton handled this issue with respect to inbound guests: 1. Zero notification. I had no clue the property was in such condition, and if I'd known I would've stayed elsewhere. I make a point of not staying in hotels being renovated because it's virtually impossible to fully shield all the noise going on, even if it's ten or more stories down. (Sure enough, I could both feel and hear drilling sounds that gave me flashbacks to having cavities filled as a teenager, though admittedly only a handful of times.) 2. Zero discounts (!!). This, frankly, irks me the most: not only did Kimpton fail to inform me (and, from the sound of it, other reviewers) about the renovations, they continued to charge full price for the rooms! To be fair, I didn't *personally* pay full price, but I looked on TripAdvisor shortly before leaving for L.A. and saw that the various online travel agencies were charging $250-$280/night to stay there. This is, frankly, unacceptable, and the main reason I decided to lower my star rating to two. I realize the Kimpton chain was acquired by IHG last year, and I sincerely hope my most recent stay at the Palomar isn't emblematic of what the "new regime" will be like. For the moment I'd strongly encourage prospective guests to check and see if the renovations have been completed before making a booking. I was told it'd be "two more weeks," too (as was another reviewer) -- this was three days ago at this writing -- but judging by the amount of work yet to be completed, I'm quite skeptical that this estimate is realistic.
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