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Over Hotel Palomar Los Angeles
In Hotel Palomar doet men al het mogelijke om van uw verblijf een 'meesterwerk' te maken, mede geïnspireerd door de filmische kunsten die de omgeving beheersen. De handige locatie en uitstekende dienstverlening en voorzieningen van Hotel Palomar maken dat u zich voelt als een ster. U geniet van een prachtig uitzicht op de skyline vanuit de mooi ontworpen kamers, met onder meer gratis WiFi, een state-of-the-art fitness center en een uitnodigend buitenzwembad. Kenmerk van de Kimpton-hotels is de wijnreceptie, dus ook hier geniet u 's avonds van een door het hotel aangeboden glaasje wijn. Shoppers kunnen hun geluk niet op in de nabijgelegen winkels, galerieën en restaurants, terwijl de zonaanbidders gemakkelijk een uitstapje maken naar beroemde strandparadijzen als Santa Monica en Venice Beach.
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KamerbeschrijvingenDeluxe Double Double
Airco, WiFi, televisie, telefoon, iHome docking station, kluisje, strijkijzer en -plank. Compleet ingerichte badkamer.
Als Deluxe Double Double, ruimer en badkamer inclusief Etno Bad.
Gelegen in West Los Angeles.
• Concierge Desk
Los Angeles is een grote, uitgestrekte metropool en qua oppervlakte de grootste stad van het land. Los Angeles is eigenlijk een verzameling van woongebieden, samen goed voor net zoveel inwoners als heel Nederland! Het subtropische klimaat en de ligging aan de Pacific maken een bezoek aan Los Angeles het hele jaar door mogelijk.
"A well-executed update"
We stayed here recently on a family trip to LA. We had stayed at the Palomar before and frankly it was getting a bit long in the tooth. They recently finished a top-to-bottom update and boy, did they get it right. The lobby is very open and sleek although it is puzzling how they laid out the various conversation areas, especially one with a flat screen TV tucked away in an alcove but not really accessible to anyone. Nevertheless it works. The lobby bar is completely redone and they have eliminated a formal restaurant in the lobby and substituted a place called Double Take. The menu is small and somewhat limited but has something for whatever level of appetite you have. Breakfast and brunch in the Double Take is excellent. Most interesting is the Game Room which now occupies the site of the old restaurant. It has a number of games including a pool table, darts, and Skiball and a couple of flat screen TVs which make it a great place to chill out. The rooms have been freshened up nicely as well. The location is great, only a few blocks from Westwood and UCLA and less than a mile from the 405. Overall it is a good base to explore LA and the value for the money is excellent.
"St. Paddy's Day visit...Awesome staff!!"
Just arrived for a weekend stay. Bryan at the front desk was amazing! Gave us a very nice room with city and ocean views. Also, it is St. Paddy's Day, and they have a nice welcome station of Irish whiskey shots and Guinness or Stone IPA beer. Thanks, Bryan for the wine vouchers too! The lobby has a fun area to play pool, skee ball, shuffle board and darts!! Super clean, highly upgraded and modern hotel!!!
"Rude and unprofessional staff, moldy fruit!!!"
Stayed with the family for a few nights to be near UCLA Medical Center. We arrived in the evening and the entire lobby looked abandoned. I could hear staff joking around in the back office and had left their station at the front desk at least from the time I pulled up to the valet (also abandoned post, I could see the unattended front desk through the glass walls), walked through the lobby to the desk, and waited several minutes for someone to appear. Finally, a clerk showed up and seemed quite put-out that he had to â€œdo his jobâ€. Whatever... itâ€™s the late shift. I get to the room and it smells musty. There are signs all around that smoking isnâ€™t allowed, but it smells like smoke. In the morning, I notice mold/mildew on the shower curtain. They have a really rude valet (itâ€™s not that heâ€™s having a bad day, he was like that to all the guests each day I saw him), he ordered guests around like they were meant to serve him, and the food was awful. Be prepared for some fuzzy berries if you order the fruit plate and burnt toast that they canâ€™t be bothered to fix. The general manager seemed to be arguing with a guest when I was heading back upstairs in the afternoon - awkward. If thatâ€™s how he is, no wonder the morale seems to be so low with the staff here. The one saving grace was a valet (Ben?) who was only there two of the days during my stay. Super friendly and cheerful. Itâ€™s like he was from a completely different hotel planet. What a shame.
Me and my girlfriend have recently stayed at the Palomar in Beverley Hills to celebrate 5 years of being together. Upon arrival, we were wished a happy anniversary and received complimentary bottle of prosecco and chocolates to celebrate. Lovely touch/start to a fantastic stay. All the hotel staff were very approachable and easy to talk to and couldn't help us enough. The room was fantastic, clean and tidy. The beds were HUGE, just like the size of television. We spent alot of time in the bar area, where complimentary wine hour is between 5pm and 6pm every night. RESULT! The bar staff were very very approachable and also very patient with myself as I kept asking for the channel changing to accommodate my sports following. I just cannot thank everyone at Palomar enough and definitely look forward to seeing you again soon!!!
"Altered reservation, hidden fees"
I came here for a weekend trip with my Fiance. When we arrived to our room it turns out they switched our reservation from a king bed to two doubles. We talked to the front desk (who we heard earlier say there were 60 open rooms) who told us they made an error in the reservation and there was nothing they could do about it now, nothing more than a -sorry. My Fiance and I got to spend our weekend away sleeping in separate beds... After checking out they put in the wrong email to send my bill to after i corrected them twice. I later noted on my credit card an extra $20 fee from the hotel. This is in addition to the $12/d internet fee and $45 parking fee. When I asked them for a receipt, they left off the extra $20 (not sure if they figured I just didn't check my credit card statement). When i inquired again, no reason given, just extra "amenity fee." If you stay at this hotel expect -Your reservation to change to whatever they would like -Hidden amenity fees that are literally hidden - will only show up on your credit card and not the actual bill -extra charges for internet, parking etc...
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