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Shutters On The Beach

SANTA MONICA. Het is alsof u thuis komt van een dagje aan het strand, zo zult u een verblijf in Shutters on the Beach, met haar stijlvolle, persoonlijke details, ervaren.

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Impressies








Over Shutters On The Beach

Het interieur reflecteert de ingetogen elegantie van de kust en de charme van de zee. Een zitplaats in de lobby van Shutters is een van de meest gewilde plekjes in Los Angeles. Duik in uw favoriete boek, ontmoet vrienden of nieuwe gezichten, geniet van de schoonheid van de kust met een drankje in de hand; geen enkele andere hotellobby in Santa Monica is zo fraai gelegen als deze. Of onderga een speciale behandeling in One The Spa, ontworpen om te ontspannen en vitaliseren. Het opvallende design doet de rest! Elke gastenkamer en suite, als ware het een privé-strand cottage, biedt u alle comfort van thuis, aangevuld met de gemakken van moderne technologie en de ongeëvenaarde service van de medewerkers.

Hotelnaam:
Shutters On The Beach
Plaats/regio:
Los Angeles
Code:
H16958
Klasse:
Prijs
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Tel: 020 - 398 93 98 | E-mail ons | Bezoek ons

Kamerbeschrijvingen

Superior King
Airco, WiFi, LCD televisie, telefoon, iPod docking station, strijkplank en -ijzer, föhn. Compleet ingerichte marmeren badkamer met (bubbel)bad.

Deluxe King
Zoals Superior, ruimer.

Partial Ocean View King
Zoals Superior, met gedeeltelijk zeezicht.

Full Ocean View King
Zoals Superior, met frontaal zeezicht.

Ligging

Shutters on the Beach ligt direct aan het strand van Santa Monica.

Aantal kamers

198

Faciliteiten

• 2 Restaurants
• Lounge
• Buitenzwembad
• Spa
• Fitnessruimte
• Parkeergelegenheid

Los Angeles is een grote, uitgestrekte metropool en qua oppervlakte de grootste stad van het land. Los Angeles is eigenlijk een verzameling van woongebieden, samen goed voor net zoveel inwoners als heel Nederland! Het subtropische klimaat en de ligging aan de Pacific maken een bezoek aan Los Angeles het hele jaar door mogelijk.

"A pretty hotel - but a total ripoff"

   12-02-2018
We spent the weekend at Shutters and it is a beautiful hotel and the staff is terrific. My criticism is that it is VERY overpriced. I am fortunate that we often get to stay at upscale hotels and we decided to splurge on a partial ocean view room. $810 a night for ... a view of neighboring buildings? Really? Do yourself a favor - stay at Lowe's or the Marriott and get a room with a REAL view of the ocean and then go to Shutters for lunch or a drink at the bar.

"Absolute joke of a hotel; stay anywhere else!"

   08-02-2018
Stayed here in July and had such a dire experience, it’s difficult to know where to begin. If you want to hear the gory details please read the rest of the post, but to summarise: - Awful service - rude, slow, unorganised, clueless - Prioritise locals and Hollywood bourgeoisie over paying hotel guests - Tiny portions of mediocre food at outrageous prices - Half the pool area and the main restaurant closed all weekend due to a private event (no forewarning) At all costs, stay at their sister hotel across the road, Casa Del Mar. Or anywhere else. I would usually start off with the good points of any review, but given the only positive experiences of this place came on the back of complaining I won’t bother! Upon arrival, we had a bite to eat on the terrace outside. We were informed the main restaurant would be closed all weekend due to a private event, and the only place to eat lunch was in the lounge (bar menu) or a cafe downstairs which was on the beach and packed with locals at all times. Went to the lounge and ordered the calamari salad which was lovely, albeit it lasted 3 bites and was $30. We then decided to head to the pool for the afternoon which is where the real disaster started. We arrived at the pool and absolutely no sun beds were available - 90% of the people by the pool were locals, NOT hotel guests. We were told it's first come, first serve and that the hotel guests were not prioritised over locals - meaning any local could walk into the hotel, go to the pool area and stay there all day, without paying a dime. Many of the beds were empty but had towels on them yet the hotel had no policy of returning beds when people had been gone for a certain amount of time so nothing could be done. There was another terrace away from the pool with free beds but we were told that whilst we could lie there, it would be closing in 20 minutes for (another) private event. We went back downstairs to ask if there was any other facilities or pool we could use. The manager apologised and told us he would call ahead to have two loungers set up on the beach at no extra charge, and told us there’d be service and towels. Meanwhile he told us to get a drink at the cafe bar ‘on the house.’ We went to said cafe, ordered a glass of wine each whilst waiting for them to set up the seats. Went to leave and were told it was in fact not on the house. We then walked down to the beach chairs (a good 10/15 minute walk away) to be told we also had to pay $60 to rent them, that there was no service and no towels. The chairs also hadn’t been set up - no one had called ahead. And when I say beach chairs they were arguably more like a slabs of wood that didn’t recline. Were ignored by the staff there so after 5 minutes we just headed back. Complained at the reception again, simply asking what on earth was the point of staying in such a hotel if you can’t use any of the facilities and you prioritise local visitors over paying hotel guests. We were told they’d send up a cheeseboard and some wine and try and sort out sunbeds by the pool the next day. 90 minutes later our wine and cheese arrived at the room!. We then got a call to say we’d be given a private cabana by the pool for free (which usually costs $300…!) Which is basically the only good thing that came out of staying at the hotel. Went for breakfast at the cafe the next day as the restaurant was still closed; arrived at 8am and was asked if we had a reservation. Were sent away without one as it was too busy and told we should have made one by two rude waitresses. NEVER in my life have I had to make a reservation for breakfast whilst staying at a hotel! We then went across the road to their sister hotel Casa Del Mar for breakfast and realised what an error we’d made not staying there. Beautiful hotel, wonderful service and delicious food. All in all, this place is an absolute disaster. It’s in a good location and the rooms are reasonably nice but I really can’t say anything more positive about it than that. Highly disappointing, especially for somewhere with such a reputation and a hefty price tag.Stayed here in July and had such a dire experience, it’s difficult to know where to begin. If you want to hear the gory details please read the rest of the post, but to summarise: - Awful service - rude, slow, unorganised, clueless - Prioritise locals and Hollywood bourgeoisie over paying hotel guests - Tiny portions of mediocre food at outrageous prices - Half the pool area and the main restaurant closed all weekend due to a private event (no forewarning) At all costs, stay at their sister hotel across the road, Casa Del Mar. Or anywhere else. I would usually start off with the good points of any review, but given the only positive experiences of this place came on the back of complaining I won’t bother! Upon arrival, we had a bite to eat on the terrace outside. We were informed the main restaurant would be closed all weekend due to a private event, and the only place to eat lunch was in the lounge (bar menu) or a cafe downstairs which was on the beach and packed with locals at all times. Went to the lounge and ordered the calamari salad which was lovely, albeit it lasted 3 bites and was $30. We then decided to head to the pool for the afternoon which is where the real disaster started. We arrived at the pool and absolutely no sun beds were available - 90% of the people by the pool were locals, NOT hotel guests. We were told it's first come, first serve and that the hotel guests were not prioritised over locals - meaning any local could walk into the hotel, go to the pool area and stay there all day, without paying a dime. Many of the beds were empty but had towels on them yet the hotel had no policy of returning beds when people had been gone for a certain amount of time so nothing could be done. There was another terrace away from the pool with free beds but we were told that whilst we could lie there, it would be closing in 20 minutes for (another) private event. We went back downstairs to ask if there was any other facilities or pool we could use. The manager apologised and told us he would call ahead to have two loungers set up on the beach at no extra charge, and told us there’d be service and towels. Meanwhile he told us to get a drink at the cafe bar ‘on the house.’ We went to said cafe, ordered a glass of wine each whilst waiting for them to set up the seats. Went to leave and were told it was in fact not on the house. We then walked down to the beach chairs (a good 10/15 minute walk away) to be told we also had to pay $60 to rent them, that there was no service and no towels. The chairs also hadn’t been set up - no one had called ahead. And when I say beach chairs they were arguably more like a slabs of wood that didn’t recline. Were ignored by the staff there so after 5 minutes we just headed back. Complained at the reception again, simply asking what on earth was the point of staying in such a hotel if you can’t use any of the facilities and you prioritise local visitors over paying hotel guests. We were told they’d send up a cheeseboard and some wine and try and sort out sunbeds by the pool the next day. 90 minutes later our wine and cheese arrived at the room!. We then got a call to say we’d be given a private cabana by the pool for free (which usually costs $300…!) Which is basically the only good thing that came out of staying at the hotel. Went for breakfast at the cafe the next day as the restaurant was still closed; arrived at 8am and was asked if we had a reservation. Were sent away without one as it was too busy and told we should have made one by two rude waitresses. NEVER in my life have I had to make a reservation for breakfast whilst staying at a hotel! We then went across the road to their sister hotel Casa Del Mar for breakfast and realised what an error we’d made not staying there. Beautiful hotel, wonderful service and delicious food. All in all, this place is an absolute disaster. It’s in a good location and the rooms are reasonably nice but I really can’t say anything more positive about it than that. Highly disappointing, especially for somewhere with such a reputation and a hefty price tag.

"Awesome "

   05-02-2018
We checked in and immediately we were welcomed by Jordan after that the whole check in process was very friendly. Our corner room with Ocean view was great with a great view to the ocean. The room service and restaurants are the best, the ribeye, chocolate cake, granola parfait and other great dishes are the best. Location is great and the hotel offer complementary transportation to different places in Santa Monica, Earl the driver is super friendly. Food at the swimming pool os also very tasteful, definitely we had a great 20th anniversary look forward to be back.

"I Love Shutters"

   04-02-2018
Shutters is such a fun hotel to stay at. The food at all of the restaurants is great and the rooms are so beautiful and modern. We had an ocean view room and the views were beautiful. The staff is friendly and make you feel right at home. The pool was out of operation when we were there which was disappointing but they would let you use the pool at the hotel next door which was not very nice. Overall great stay.

"It doesn’t get better "

   30-01-2018
My stay at Shutters was outstanding. From the moment I arrived to the memory’s in my head. This place is right on the fantastic beach of Santa Monica, and you can enjoy the sunset from the room or the small terrace in front of the cozy lobby area (that’s more like a elegant living room). The food is splendid, but the way you’re served by all of the staff is the most impressive, warm and professional you can wish for. Give yourself a treat and stay at this hotel.


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