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Over Surf & Sand Resort
Een combinatie van een magnifieke locatie met een prachtig uitzicht over de Stille Oceaan, luxe accommodatie, persoonlijke service en een uitstekende keuken. De kamers zijn ruim en ingericht met gebruik van frisse kleuren. Ze hebben alle een balkon met uitzicht op de Stille Oceaan. De Ocean View kamers hebben uitzicht over het zwembad en het strand. Het restaurant Splashes serveert gerechten uit de mediterrane keuken.
Vraag offerte aan
Airco, WiFi, televisie, minibar, kluisje, strijkijzer en -plank. Ruime badkamer met bad en aparte douche. Uitzicht op het zwembad en de oceaan.
Zoals Deluxe, ruimer en balkon met uitzicht over het strand en de oceaan.
Gelegen aan het strand Laguna Beach.
- 2 Restaurants
Los Angeles is een grote, uitgestrekte metropool en qua oppervlakte de grootste stad van het land. Los Angeles is eigenlijk een verzameling van woongebieden, samen goed voor net zoveel inwoners als heel Nederland! Het subtropische klimaat en de ligging aan de Pacific maken een bezoek aan Los Angeles het hele jaar door mogelijk.
"The staff made this stay the most special night of my life!!!"
I got engaged on Valentine's Day. I planned my entire event at the Surf and Sand Resort, starting with dinner at Splashes (where I made my proposal, which she accepted!) and ending in a beautiful 9th floor jacuzzi tub room overlooking the ocean. I had specifically reserved the tub room when I called, but somehow there was a mixup and I was given a regular room... still on the 9th floor, but no jacuzzi. When I mentioned this to the staff, I was more than a little disappointed, and was pretty pouty and whiny about it... lol. They took my poor attitude in stride, apologized and offered me a free upgrade to the Catalina Suite, which is a much more expensive room. I was still set on the tub room, as it was just more romantic. They put me in a tub room and gave the Suite upgrade to the person who had it originally... I asked them, "but won't you have a disappointed customer?" They replied, "We already do... and we need to fix it." That, my friends, is the perfect response. :) I had the room decorated with candles (tea candles in rose petal blooms), rose petal heart on the bed, chocolate covered strawberries and champagne on ice. It was perfectly subtle and beautiful. The sound of the ocean crashing in below us all night was just amazing. Dinner at Splashes was no different. Simply amazing food, and again the staff went out of their way to give us a private area so that I could propose privately without a lot of eyes and attention. I have to give the ultimate props to Sandra in concierge though. She was incredibly sweet and helpful. When I asked if there was anyone in the restaurant that could take my iPod and film the event, the restaurant manager told me no, that he couldn't spare anyone as it was their busiest night, even though it would have been around 11:00 and in actuality, the place was empty by then and I think we may have been the last ones there. When I told Sandra of this, she didn't even hesitate. "I'm off work at 10:00. What time do you need me there? I'll come up after I'm off my shift and film it for you." Amazing. I'm forever indebted to that lovely woman for giving me a visual memory of my proposal that we'll have for the rest of our lives. Sandra and Diane showed up at 10:30 on the dot with my iPod in hand and were seated at the table behind us as if they were guests. Once they were seated, I motioned to her that I was ready and she began filming. It was perfect. Breakfast in the restaurant was included in the package I had purchased, and it was nothing short of incredible. Everyone (well, except the restaurant manager) was incredibly helpful and friendly and we will be back. Thank you Surf and Sand! Chris Brightwell
"READ for room you should avoid to ensure a great stay!"
When we first checked in we were put in room 314. I think this room has to be the worst room in the hotel. It is right behind the pool, the view is completely blocked by the pool setup. It's also really loud right by the pool (ground level). We called over to the front desk and they were very nice and moved us two floors up. MAKE SURE YOU ARE NOT PUT INTO 314. Our second room was very nice and had a beautiful view. The room's a bit dated but very clean and the view's great. The welcome chocolates and wine were a nice touch! Love that there is a restaurant, bar, gift shop, coffee shop, pool bar and a outdoor lounge bar all in close range! The food and drinks were very good at each place as well. We made the mistake of not booking a dinner reservation in advance and had to leave to have dinner at Sapphire's down the street. It was only a block or so walk from the hotel and very good (if you make the same mistake). Everyone working at this hotel is really sweet and accommodating. From the Valet to the front desk, the waitress at the restaurant, the attendant at the poo, the girls at the coffee stand all A+ service. +Also, was very nice of the hotel to let us checkout late at 1pm. We were able to enjoy a lunch at the pool and watch a pod of dolphins right in front of us. It capped off a great stay!
"Poor security procedures and guest relations"
If a guest is interrupted in the evening during their stay so security can figure out (their initiating) what guest is smoking very potent marijuana which permeates the halls, the guest whose room is being used and therefore is inconvenienced for an hour should receive some...any compensation or demonstration of gratitude. Even a cookie would suffice. It was confusion and surely not professional, aside from not the relaxation planned...at quite a price. The Hotel had always been a special place for our family for many, many years.. Sadly, it will no longer have that status with us. Very disappointing.
"different than i expected"
For some reason I expected the S&S to be really luxurious. I think they were trying for it to be, but it falls short. That said, The room was gorgeous with an amazing view. The restaurant for breakfast was small but right on the ocean. We ate in the bar one night which was the best. cozy with tables right on the beach practically. almost like being in a little cave...loved the atmosphere. We had massages which were good. Everything was really good, not great. I think i would give this a 3.5-4. It was an easy girls' weekend. it poured rain the whole tile we were there, so no pool or beach time for us.
"We Keep Coming Back!"
Surf & Sand is our home away from home. A very luxurious, oceanfront amazing home! We have a special place in our hearts for the Surf and Sand as this is where my husband proposed back in 2012. We try to get back as often as possible and even bring our little girl with now since welcoming her to the family. The staff is always extremely kind, attentive and helpful. The rooms are beautiful, all of them. We've stayed in all tiers of their rooms and have never been disappointed. The pool area is great with easy access to the beach below. The restaurant is delicious but we typically prefer the bar where you can have a cozy view of the water on a high padded bench. My absolute favorite thing about this place is the large sliding door/s in each room allowing the ocean wave sounds to envelope the entire room day and night. We can't wait to go back!
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