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Sheraton City Center

Eersteklasse hotel in het centrum van Salt Lake City, op korte afstand van de meeste bezienswaardigheden die veelal met de gratis shuttleservice bezocht kunnen worden.

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Over Sheraton City Center

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Dit comfortabele hotel is een prima uitvalsbasis voor een verblijf in de 'Crossroads of the West', Salt Lake City. In de nabijheid liggen bezienswaardigheden als Temple Square, het Capitol Theater en het Clarke Planetarium. De centrale ligging nodigt u ook uit om 's avonds vertier in de stad te zoeken. De ruime kamers met balkon zijn van alle gemakken voorzien, waaronder airco en internettoegang. Verder vindt u in het hotel een sauna, een buitenzwembad, een spa voor de nodige ontspanning, alsmede verschillende restaurants en de welhaast onvermijdelijke Starbucks. Geniet van een heerlijk verblijf op een geweldige locatie, met uitzicht op de bergtoppen van de Rockies, wie wil dat nu niet?

Hotelnaam:
Sheraton City Center
Plaats/regio:
Salt Lake City
Code:
H15119
Klasse:
Prijs
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Kamerbeschrijvingen

Run of House
Beschikbare kamer bij boeking.

De kamers beschikken over airco, televisie, telefoon, internettoegang, strijkijzer en -plank en een badkamer.



Ligging

Gelegen in het centrum van Salt Lake City, op korte afstand van de meeste bezienswaardigheden.

Aantal kamers

362

Faciliteiten

• Restaurant
• Bar
• Buitenzwembad
• Spa
• Jacuzzi
• Fitnesscentrum
• Gift shop
• Business centrum
• Shuttleservice naar de meeste bezienswaardigheden

Salt Lake City in de staat Utah is bekend vanwege de Olympische Winterspelen van 2002, echter ook als een uitstekend beginpunt voor een reis per huurauto of per camper naar bijvoorbeeld het Grand Teton National Park en het Yellowstone National Park. In de stad zelf bezoeken mensen uit de hele wereld de LDS Genealogical Library, op zoek naar hun stamboom.

"Outstanding customer service"

   29-04-2017
I want to thank the staff at the SLC Sheraton for making our stay really enjoyable. Vero, at the front desk, was so good to us! She put us in a wonderful suite, worked with some special requests, gave really good recommendations for restaurants and activities, helped when we were locked out of the club, found something I'd lost, set us up with shuttle rides, assisted with my SPG account, and was generally one of the friendliest and most professional people my husband and I have come across in a long time in the hospitality industry. Sheraton should be very proud of the excellent way she represents their company.

"Still our favorite!"

   24-04-2017
My Son and I staycation a lot! The Sheraton has always been our favorite. To there credit, they don't fix/change what isn't broken. The property and staff have excellent qualities that keep us coming back. We think they have the best swimming pool in the city, the hot tub is actually sufficiently hot and always stocked with big quality towels, and the rooms are spacious, always clean, with pillows that properly fold around my head :) We see familiar faces at the front desk and in the hallways - always pleasant and helpful ... Seriously, always! The staff continues working at the hotel for a long time and that says a lot. We love the mature trees and landscape in the courtyard, and the agents are kind to jump outside the box a bit to get us a room there every time. I realize that must be kind of a pain at times, but they do that for us every time. I could go on and on but think it's clear we really enjoy chillin at The Sheraton, and will keep doing so. Oh, one more thing - If you like Irish cream in you Starbucks coffee, there's a liquor store right across the street! Oh, and they have really good lotion and don't mind at all being generous with it when asked.

"Changes needed for ADA guests"

   23-04-2017
We stayed here April 19-22 for our regional genetics conference. For a four star hotel, and what I had seen on the website, I expected more overall. First of all, the staff was wonderful! We had packages arriving each day, and we received them quickly and with no issues (this is often challenging at other hotels). The food was AMAZING and we only went out for 2 meals during our entire stay because the catering was so abundant and delicious. The Starbucks in the lobby was super convenient and the staff there was fast and very nice to interact with each morning. The bed was also amazing and we found ourselves getting solid rest each night which was much needed after long days of travel and conferencing. The biggest complaint that we have and need to mention is the lack of a wheelchair accessible shuttle. This was provided as the only free method of getting to and from the airport as well as around town with our group (since this hotel, is not actually in walking distance to much), but we were APPALLED to find that not even one shuttle had a ramp or lift to safely accommodate somebody using a wheelchair. Fortunately, the person in our party was able to transfer to the front seat, but if they were unable, or anything happened during this attempt, it could be a HUGE liability for Sheraton properties. I recommend looking into changing this, so that patrons of all abilities can have an equal, positive experience staying at the Sheraton. As for the other things that could be improved: We had an ADA room, however, it seemed everything was just out of reach- the desk was unusually high, the thermostat was high, the sink was high, etc. For accessibility all of these features should be within reach for someone using a wheelchair. The shower bench was also made of metal and had slots, which served to be VERY uncomfortable. I will never know who designed this type of seating arrangement, but for a four star hotel, I expect something more "user friendly." I found the lighting in the room to be very sparse. Even with all of the lamps on (which were also high), the room still did not feel well lit. The only strong source of light was the bay window, which we did not always want open, being on the first floor. Our room had a door connecting us to the room next door. This is fine when traveling with family or friends that you know, but to have it separating us from total strangers, I found odd. As with other Sheratons, the walls were paper thin and we could hear the room next door blow drying their hair, and the alarm going off in the morning. The TV in the room would cut out every few minutes with an error of "Service has been interrupted, and will resume in a moment." I hope that this will be included in the many upgrades the hotel is undergoing. Communication among staff seemed disjointed at times. A day after checking in, I received a text for another customer that my room was ready. I replied and said who I was and that I had checked in successfully the day before. We also had a staff member begin to enter our room without permission while we were still in it. We had declined having our mattress switched out, since we were taking a nap, and I'm unsure why this would be done during a time there are large events going on, and rooms are occupied! The conference rooms were VERY far from our room and main hotel facilities. I felt that we spent most of our stay walking back and forth. I know that this property is undergoing many changes and I appreciate the opportunity to give feedback. I hope to see some changes in the future.

"Comfortable rooms, but weird place with an strained vibe"

   22-04-2017
We arrived very late at the hotel on the Saturday of Easter weekend. The receptionist on duty was very welcoming, letting us know where we could get food at this late hour (room service was closed, pizza delivery from Big Daddy's a great success!). We were in the lower, ground level part of the hotel, there is a high-rise part, but we didn't go there. The design of the ground level part of the hotel is one of the strangest I've ever encountered. The rooms are designed around a courtyard, as a sort of doughnut, but there is no way to get into the courtyard from most of it. There is also no way to walk completely around the doughnut, so if you're 3/4 of the way from from reception, you can't walk directly there, you have to walk all the way around. We had a fairly spacious room. The room and bathroom were clean and the bed was comfortable. There was an unexpectedly large amount of space in the room, which could have been usefully furnished by an additional chair. We asked about a chair the next morning, and the receptionist on duty seemed to think it was an odd request, and gave every indication that the correct answer was placating rather than responsive, saying, "I'll see if there's a chair available." We never heard again about our request. There is some evidence that the hotel is getting some work done. I gather the lobby bar is being built, or rebuilt, behind a large curtain. The courtyard looks nice at first glance, but a closer look reveals that the tree- and garden-boxes are in disrepair. The pool was closed, and the locked gate meant that we couldn't get access to the Jacuzzi except by a hallway access that we couldn't locate from our part of the doughnut. Given that it was Easter Sunday, it's quite possible that much of the staff was given the day off, which explains why the room service dishes and pizza boxes that guests had placed outside their room doors were left until fairly late in the morning. There was an odd vibe with the housekeeping staff. They didn't make eye contact unless absolutely necessary. I say this not because I need to have staff look at me, but rather because through personal experience I have noticed that lowered eyes is often an indicator of difficult and/or fearful working conditions. I hope that they were so busy that they didn't have the time to look up, rather than because they feared for their job security. On Monday morning, the day we checked out, someone tapped on our door at 6:30am, but didn't respond when we asked who it was. A bit later, as I walked to reception, I watched a housekeeping supervisor tapping on other room doors before opening them to permit the housekeeping staff access. I commend the entrepreneurial efforts of the owners' work to maximize the income from their extensive property, as there was plenty of spare space in the multiple parking areas for guests' cars in addition to the fleet of cars from a dealership, a flock of shipping containers and a couple of dumpsters. Unfortunately, as the hotel is situated in a neighborhood of light and empty industrial lots, this use of the space made the property from the rear and side of the building seem like another warehouse rather than a 4/5 star welcoming hotel. The front-facing sides of the property, on the other hand, do look like a hotel.

"Great Location - There's Little not to Like"

   16-04-2017
For the second time, I booked this hotel at the last minute coming off a ski trip in the mountains, before I flew out the next day, and was very pleased with it -- in particular it's excellent (convenient) location and the availability of free parking. Reaching the hotel from the interstate is a breeze. I'm not sure if free parking is common at downtown hotels in Salt Lake City, but I was happy to see plenty of free outdoor parking here. The hotel is located on the what I would describe as the edge of downtown in terms of the area where the "big buildings" and business district are, but it's just a few blocks safe and easy walk to the Market Street/Main Street area with plenty of restaurants and bars (Takashi, Whiskey Street, Bodega, among the better ones). A nice looking fence now wraps around most of the parking lot, making the walk from the hotel to the downtown area a little longer, as you can no longer walk out of the back portion of the parking lot, closest to that downtown area, but I can understand that it does bring some added security to the property. The building is a bit odd, as a large part of it is an old-school motor lodge-style two-floor set-up, and the other part is a tower in which the rooms have balconies, (a big plus, but an uncommon feature these days). The rooms in the two-floor part are certainly convenient to parking, but I'm sure that the tower provides a nicer view. My room was spacious and comfortable. While not overly contemporary in terms of looks and furnishing, it was plenty comfortable, had a very large television and a very comfortable bed and bedding. The desk seemed a bit high in relation to the chair (even after adjusting the chair and for myself as a tall person). Internet was free, easy and flawless. The room and bathroom were extremely clean. The bathroom was reasonably well appointed and the towels were big and absorbent. I was happy to see recycle containers in the room. My room was missing a bank of electrical outlets on the nightstand, but my friends' room had them (and I recall having them on my earlier visit). The large lobby is pleasantly rustic with a vaulted ceiling and lots of comfortable and welcoming furniture, including some large fun checkers/chess boards. There used to be a lounge off the lobby with televisions and pool tables that looked like a casually comfortable place for a drink that seemed more inviting than the typical upscale hotel bar, but on my most recent visit it was under renovation and I'm guessing will become a typical hotel bar with an attempt at upscale. A large outdoor courtyard had a fire pit that looked very welcoming at night. The front desk clerks weren't as genuinely friendly and welcoming on my most recent visit as they were on my first.


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