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Over Aloft Sarasota
"Has accommodations for events and is a modern style and clean hotel."
We celebrated a family wedding and we had the rehearsal dinner actually at the hotel outside in the courtyard. It was excellent and the staff was great! The pool on the 8th floor is nice and even has a bar. The lounge in the lobby was nice as we played pool and talked in large groups many times. There are many things within walking distances and we would stay there again.
"Great stay with great service"
The hotel is in a great location that is walkable. We arrived and had some issues with our room. Alyssa at the front desk made sure we got to a better room and went out of her way for us, she deserves recognition. This means a lot, as sometimes the little things go a long way and may mean the difference in returning to the hotel the next time. We used the free bikes to get around at times, which was very useful. There is street parking you can utilize at night to avoid paying for valet. Very nice rooftop area with pool and hot tub. The gym was also a good size. The only thing that would make this hotel better would be some type of complimentary breakfast, but thatâ€™s probably a corporate issue.
"Lacking Customer Service Skills"
We booked a room at this hotel because most of our team was staying here. The consensus from most of the families was that we would not want to stay here again. The people at the front desk leave a lot to be desired. After dinner we went to our room and the key would not work on our room door. I went to the front desk and they gave me a new key. I went back to the room and the new key did not work. I went back down to the front desk and told them it still did not work. I was told that I was going to the wrong room. I told the woman I know what my room number is and I did not make a mistake. She insisted that I did make a mistake. I was amazed at her attitude. A guy at the desk then said that there were 2 people checked in at the hotel with the same last name. They evidently changed my room key and information to someone else. Scary to think that someone else could have walked into our room since they had our room number and key. Neither the woman or the man said they were sorry. They both had the most uncaring attitude. This looks like a high end hotel but the staff act like it is a low budget hotel on the side of the road. Others spoke of the rude parking attendants but the people at the front desk did not seem to care. I noticed a small box of crayons near the side of my bed when I checked in and it made me wonder if the carpets had been cleaned (was still there the second night so I don't think the rooms get a good cleaning). In addition the shower is so high that you cannot adjust it (I am 5'6" and could not even reach it). Major issue with the decision not to stay here again, however, is the rude staff and concern with he privacy of my personal information.
"Great for quick visit, love the aesthetic"
The Aloft is a no frills, yet stylish hotel. It feels trendy, and business, and has everything I needed. No restaurant, but nice offering of snacks. WXYZ bar has a great atmosphere. The room was spacious, and comfortable. Easy walking distance to many great restaurants in downtown, and quick bike (free to guests) or Uber/Lyft to beaches. Wonderful staff/service. Everyone was very friendly.
"Aloft Hotel Sarasota"
Stayed 3 nights on the 5th floor. Room was clean and comfortable. Would have liked more than 2 drawers for clothes and an extra hook for towel. Shower head is attached to the shower ceiling without a spray arm. Staff was friendly. My husband mentioned a problem with using the window shade and it was repaired quickly. Valet parking was 15.00 per night. We walked to restaurants and around the bustling town of Sarasota. Would stay again.
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Tenzing Travel Shop Amsterdam
Entrada 211 (Gratis parkeren!)
1114 AA Amsterdam-Duivendrecht
Tel. 020 - 398 93 98
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