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Over Sheraton Suites Galleria
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twee-kamer suite voorzien van een kingsize bed, een televisie , een telefoon, een magnetron, minibar en een badkamer met douche/bad
Het hotel bevindt zich in Galleria 20 minuten rijden van het centrum van Atlanta.
• Gratis WiFi
Atlanta is de hoofdstad van de zuidelijke staat Georgia, in 1837 gesticht als beginpunt van een spoorlijn naar het noorden. De beroemdste voormalige ingezetene van de stad is dr. Martin Luther King, die hier ook begraven is. In 1996 vonden de Olympische Spelen in Atlanta plaats.
"Gret location and spacious with poor maintenance and customer service"
I have booked this hotel many times in the past due to location, good sale price sometimes and spacious rooms. The hotel is recently renovated so all of those positives still apply. However, in spite of its positives, this hotel generally is very poor in customer service and has some maintenance issues I think primarily are related to it's age, but others just lacking attention to detail that should be present at this type of property. My most recent stay was 23-27 November 2016 for Thanksgiving weekend. On day 1, I discover the shower didn't not drain and although maintenance came the next day to "fix it" the shower didn't drain well my entire stay. Day 2, the cleaners left trash from my room in the hallway near my hotel room after leaving for the day. On the morning of day 2, I discovered that the hotel was charging full price for breakfast, but only serving fruit and pastries due to being "short staffed" after the holiday. On the 3rd day, I killed a roach in my bathroom. This is actually the 2nd time I've stayed here and found a roach the first time was in the kitchenette area a few months back so it seems to be a consistent thing. And on the last day, I asked for 1 additional hour late check out and was denied by desk staff. When I pointed out the hotels very low occupancy rate the attendant stated it was due to "short staffing"; even though I and an SPG member and requested this when making the reservation. Overall, this is a fancy looking "4 star" hotel with potential to be great, but very low budget 2 star policies and cleaning/maintenance. Luckily, The rates were low during the holidays (you get what you pay for), but I would think Sheraton would want to uphold a higher standard.
"Business and Pleasure"
Excellent staff and service. Large clean rooms and located near plenty of restaurants and directly adjacent to a large mall. I went with my husband on his business trip and was very happy with my decision. I really enjoyed the Atlanta trip, the accommodations, and the City as well.
"Very nice spacious room great front desk staff"
The beds were in two different areas giving you a lot of space. Bathroom had nice long counter so plenty of space to spread out. Everything was really clean. As a woman traveling alone, I liked that you have to use your room key to get up to your floor. Front desk staff was very nice and helpful.
Wonderful property, super-comfy rooms, spacious and roomy! Lobby area was bright and spacious, with nooks for reading or working as well as TVs for keeping up with games and news. Bartenders are really friendly. Front desk staff was extremely helpful, even offering to drive me to my conference while the shuttle was out. Oh, and complimentary shuttle service! Rooms were spacious and... plenty of hangers in the closets! Always a bonus!
"Wonderful experience and visit"
The room, customer service and food was great. Very clean with friendly, pleasant and helpful staff. I gave the hotel the highest rating even though I had trouble maintaining internet connection via the hotel wireless network. I offered the hotel a review with this my only complaint. To my surprise, I got a response indicating they were aware of the internet issue and had already started upgrading the network to address the problem. I am not only impressed with the hotel and service but also with their responsiveness to customer issues. I highly recommend this hotel.
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