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Over Holiday Inn Memphis Downtown
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WiFi, LCD-televisie, telefoon, koffie- en theezetfaciliteiten, strijkplank en -ijzer, en badkamer met douche.
Centraal gelegen vlakbij het honkbalstadion en Beal Street in het historische gedeelte van Memphis. Beal Street staat bekend als de straat van de blues.
• Restaurant en lounge
Drie bekende personen uit onze geschiedenis hebben een zeer belangrijke bijdrage geleverd aan de ontwikkeling van deze stad. Het Human Rights Museum is hier gevestigd als eerbetoon aan Dr. Martin Luther King. Graceland, eens het thuis van Elvis is een bedevaartplaats geworden en B.B. King vertegenwoordigde waar Memphis voor staat, ‘The Rhythm & Blues’. U vindt er de Sun Studio, waar vele bekende artiesten hun carrière zijn begonnen.
If you want convenience for the St Jude Marathon this is the hotel. It is noisy, you will hear the race day setup at night. We checked in Friday to no hot water. We decided we didn't want to deal with this on race day so called down to arrange early check out assured we wouldn't have an additional charge. I checked credit card today to find a charge for cancelling second night. I called and of course no record of the hour water and no help on the cancellation charge.
Hotel is very convenient for the St. Jude Marathon. Starting point and finish line very close to hotel. The first 2 days at the hotel only about half the television channels worked though. Front desk told me that manager was working on it. On day 3 we finally had all our channels. No big deal except we had our 7 year old with us and he wanted to watch tv. Hotel is a little dated but not bad.
"Good location as an alternate to airport hotles"
This is a nicely situated hotel about three blocks from Beale. There are a good number of restaurants nearby and there is a lobby bar that looked pretty comfortable. Other than that, this is a very standard Holiday Inn - there isn't really much to differentiate it from others. It was comfortable, clean, and the people we nice.
"Rude staff - terrible customer service!"
I recently stayed at the Holiday Inn in downtown Memphis (Beale street). I'm actually still here and writing this from the dining room of the restaurant attached to the property. I am a Spire Elite member in IHG's reward club and travel roughly 200 days out of the year for business. My wife and I spent the weekend in Memphis and stayed at the Holiday Inn downtown on points. We live in St. Louis and decided to come down on a whim for a short get away. I have to say that this is the worst customer service I have ever had at any property I've ever stayed at. The only person that ever greeted us was the valet - because he had to get our keys. In our numerous trips in and out of the building we were never greeted once by the front desk staff as we left or entered. The staff always seemed to be doing something behind the desk and always had their heads down - never making eye contact or greeting us. This morning I went down to get breakfast while my wife was getting ready. When I walked in there were 3-4 staff members sitting at the bar talking. No one greeted me or even looked up for that matter. I took a seat along the window. I sat there for 3-4 minutes and still no one had bothered to come over. At one point I had made eye contact with one of the staff and she just turned back to her conversation. I was wanting to order off of the menu but after waiting I finally went up to the buffet and helped myself. Even after going to the buffet and walking right by the staff with my food no one ever came to get my drink order. I finally had to grab one of the ladies as she dropped off a check for another table and ask to please get a cup of coffee. I used to work in food service and one of the mantras was "If you have time to lean you have time to clean." I most certainly do not want to listen to personal conversations about your baby's daddy while I am having breakfast. Extremely disappointed with experience!
Hotel has good location and rooms are ok. Nothing special. Staff at front desk is very rude and not friendly at all. Food in the restaurant was not fresh. It may have been premade and heat it up for service.
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