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Over Hilton El Conquistador
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Alle kamers zijn voorzien van airco, LCD-televisie, telefoon, minibar, koffie- en theezetfaciliteiten en kluisje. Badkamer met bad/douche en föhn. Balkon of patio en een spectaculair uitzicht op de bergen, de groene woestijn of het zwembad.
Dit hotel is gelegen bij de Santa Catalina Mountain Range ten noordwesten van Tucson.
• 3 Restaurants
• Buitenzwembad met apart kinderbad
• 31 tennisbanen
• 45-holes golfbaan
De stad Tucson (500.000 inwoners) ligt in het zuidwesten van Amerika in de staat Arizona. Het is de hoofdplaats van Pima County. De stad ligt 217 kilometer ten zuidoosten van Phoenix, de grootste stad van de staat. De naam van de stad stamt af van het O'odham woord Cukaon, dat zwarte basis betekent, een verwijzing naar de vulkanische bergen ten westen van de stad.
I'm writing this review on behalf of my parents and what I personally witnessed. I reserved this place for my parents, sister and her husband, plus my cousin and her husband. They were here for my daughter's wedding. Fortunately, my daughter decided against using this resort as a wedding and reception venue, based on how my family was treated. This place is no longer the same high end caliber resort as it used to be when run by Sheraton, the original owners. It started off terrible with the arrival of my family at the hotel. There was no one there to greet and direct us when we got out of our vehicles. After 17 minutes of waiting, the one, and apparently, the only doorman/bellhop/valet "showed up." His only 'help' was to give everyone confusing instructions on how to get back into our vehicles and find the rooms on our own quest in the maze of separate buildings and floors. We had to drive past a dark and dirty loading dock area behind the hotel complex. This bellhop could have easily jumped into his golf cart and taken us to the correct parking area and helped with the bags, but he had his eyes on a half dressed young blond that arrived after we did, and proceeded to help carry her tiny purse to her room, and just left us there! After 35 minutes after finding the door to two of the three rooms, the magnetic card keys failed to open the doors. Which required another journey to the front desk (twice!). The front desk offered no smiles, little sympathy and were annoyed that our keys did not work! What!!! This 'resort' only has one Mexican style restaurant for dinner (very price for small portions), and only one restaurant for breakfast. When we tried to eat breakfast the next morning after arrival, there was a 40 minute wait, and half the tables were empty. Obviously not enough help/servers and/or cooks to prepare and serve food. We did not stay, and went off property, down Oracle road, to a really nice breakfast restaurant called 'First Watch' instead. The 'resort' is showing its age and disrepair, including safety issues and hazards. We saw a vertical bar missing from the 3rd floor railing. We notified one of the workers, and he said "that management already knows and they will fix it." But it was left unattended/barricaded for a little kid to possibly pass right through and fall down (see picture!). Management of this facility is very inhospitable and unconcerned about service and safety. I truly regret booking my family at this awful place.
"Beautiful Resort, great service"
I'd never been to the area before and was looking for an upscale yet reasonably priced property to spend a few days. This place did not disappoint. An amazing location at the based of a mountain range and overlooking the city. A very well maintained property and great service. The check in process was a dream, not a second of waiting and a pleasant welcoming smile from the associate. The room, a canasta was spacious, clean and well appointed. The first evening I ate in the main restaurant and had the braise short ribs ... delicious! The second evening I ate at the bar and enjoyed a wonderful braise burger. The property offers a golf course, spa and fitness center. If you're a walker you can also find some great paths through the property. I didn't try the pool, but it looked wonderful. A great resort for vacation with the family and the business traveler (me). I would highly recommend and will return!
Gave my Spiritual Partner a three day break from the three kids (2 teens and an 11 year old) to rest and rejuvenate in the pristine environment of the Hilton El Conquistador Resort & Spa nestled in the highlands of Southern Arizona. The mountains surrounding us, the beautiful desert flowers and multiple varieties of cactus provided a serene and peaceful energy to wash all busyness from our minds. The staff was extremely helpful along with excellent food, a Navajo flutist (Ray) and very talented pianist (David) added to our peaceful stay.
"Almost great resort"
The grounds of this resort are beautiful, not just well maintained, but complete with dry- and desert-climate plants. Once you're on the property you immediately forget you're surrounded by patio home communities on the north and east. The mountain range just east of the resort is spectacular at sunset. The main pool is at the center of the property, and it has a very nice set of cold/hot tubs right next to it, and also next to the pool is a separate pool area for kids, with a long water slide.The seating area outside the lobby is extremely comfortable, and it was very nice to have the gas fires lit each evening. It's hard to believe that 88Â°F can feel chilly, but once the sun is down it's pleasant to sit by the warmth of those flames. The staff was generally very helpful. Our room was very large, and the three of us had a lot of space, including two lounge chairs and a couch. There is a $25/day resort fee, and for that you get resort-wide wi-fi, up to 2 hours/day of 21-speed road bike use, use of a driving range, and use of the exercise facilities. So why isn't this a five-star resort? Hilton advertises this as a golf and tennis resort, and both activities are definitely available. We didn't try golf, but we quickly found out that tennis was not included as part of the resort fee: it's an extra $20/hour charge. This is not uncommon at Hilton resorts (e.g., Waikoloa Village on Hawaii), but their web site implies that the 16-court tennis facility is part of the resort, when it's not (just as the golf courses are not), so you cannot charge court time to your room. And the web site says that there are 31 courts available for play any time of the day or night. Two problems with that statement: (1) there are "only" 16 courts next to the resort; another 15 are part of a different tennis club, a 10 to 15 minute drive from the resort; and (2) the 'day and night' part did not apply to the courts at the resort. The days we stayed there the courts were only open from 8:00 am to 2:00 pm. All courts were lighted, but we weren't allowed to access them in the evening, when the temp went from 92Â°F at 2:00 pm to 84Â°F at 7:00 pm. Also, and no apparent fault of Hilton, the attitude of the staff at the tennis pro shop could best be described as surly. We weren't members of the golf/tennis club, and being guests of the resort didn't appear to warrant good will. We never did figure out how to capitalize on the free driving range perk. The Hilton staff, including the concierge, said that the golf club wasn't part of the Hilton, and it was pretty clear it was up to us to figure out how to do that activity. Going in person to the golf pro shop did not helpâ€”they told us they didn't know about letting us use the range. The bikes were great. To get these we went to the spa. The "catch" with the bikes is that you get bike usage for a total of 2 hours/day. That means 1 bike for 2 hours, 2 bikes for 1 hour, etc. So, if you have a big family, plan on a 20 minute ride, or paying the resort to rent enough bikes for the group. The other thing to note is that the roads in and around the resort have two slopes: up or down. There is no in between. It's a great workout, but a more leisurely ride requires crossing the main drag (Oracle), and navigating through some neighborhoods. The spa was very nice. They have a number of different treatment packages in addition to massage. There are also daily exercise classes, such as yoga, but the instructor was a no-show our first morning at the resort. Bottom line: this resort is extremely relaxing, generally sophisticated, and beautifully kept. Some activities are not as easily accessed as advertised. The breakfast buffet is extensive and delicious, and runs 6:30 to 11:00 am. Earlier risers can visit a nice lobby coffee shop.
"What an awesome place to stay!"
My husband booked this hotel for work travel and brought me along. I LOVED every minute we were here. He would leave me for work every day and I got to hang out on the grounds. The room was spacious and CLEAN. Our housekeeping service was impeccable. We had a room with a patio door opening to the garden and pool area and it was a wonderful place to sit and relax. The pool was warm enough and inviting. There was pool bar and food service and it turned out to be a great place to relax, read and have lunch. The breakfast at the cafe every morning was a step above the typical Hilton buffet breakfast. The usual stuff was there and there is a omelette station, too. There was some awesome posole. My absolute favorite was the bread pudding. Freshly made and warm and wonderful. I would take a bowl of it back to the room with me every morning and have it on my patio while hubs left for work. What a truly peaceful morning routine on break from real life. This place is worth a return trip and I do believe it will become the place I ask for on Tucson trips :D
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