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De Vakantie Award 2017
In de categorie Verre Reizen

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Melía Jardines del Rey

Ontworpen in de stijl van een suikerrietplantage ligt dit all inclusive resort aan het mooie witte strand van Playa Flamenco op Cayo Coco.
Vanaf € 86,- p.p.p.n. bij een 2pk Offerte Meer info



Impressies








Over Melía Jardines del Rey

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De uitgestrekte zwembaden bieden de gasten heerlijke plekjes om te ontspannen met een koel drankje in de hand. De kamers zijn licht en ruim, allen met een balkon of terras en voorzien van alle gemakken. Voor kinderen worden vele activiteiten georganiseerd bij de baby- en miniclub. Maar ook voor de volwassenen zijn er sportieve mogelijkheden; de niet-gemotoriseerde sporten zijn inclusief, zoals snorkelen en kajakvaren. Er zijn tennisbanen en een fitnessruimte. En na het sporten of zonnebaden kunt u voor de maaltijden een keuze maken uit negen restaurants met à la carte, snacks of buffet opties. Misschien wilt u nog een lekker ijsje als dessert of een zoetige traktatie gedurende de dag? Dat kan bij de "Sweet Corner".

Kenmerken

  • all inclusive
  • kindvriendelijk
  • beachfront
Hotelnaam:
Melía Jardines del Rey
Plaats/regio:
Cayos
Code:
H18596
Klasse:
Vanafprijs:
v.a. € 86 (per persoon, bij een 2pk)




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Of heeft u nog vragen?
Tel: 020 - 398 93 98 | E-mail ons | Bezoek onze Travel Shop

Kamerbeschrijvingen







All Inclusive

Geselecteerde alcoholische en non-alcoholische drankjes, alle maaltijden, snacks, gebruik van de niet-gemotoriseerde watersportfaciliteiten en deelname aan de georganiseerde (sport)activiteiten.

Ligging

Aan het strand van Playa Flamenco op Cayo Coco.

Aantal kamers

1176

Faciliteiten

  • 9 Restaurants
  • 6 Bars
  • Theater
  • 3 Zwembaden
  • Kinderbad
  • Zonneterras met ligbedden en parasols
  • Geldwisselbalie
  • Autoverhuur
  • Fitnessruimte
  • Laundry-service
  • Parkeergelegenheid 

Activiteiten

  • Watersportmogelijkheden (niet-gemotoriseerd)
  • Sporten als beach volleybal, tafeltennis, Jeux de boules,
  • Duiken
  • Baby Club en Mini Club
  • 2 Tennisbanen
  • Uitgebreid entertainment & activiteiten programma

Wilt u uw vakantie in Cuba afsluiten met een strandvakantie in een exclusieve en wonderschone omgeving? Kies dan voor een vakantie op één van de Cayo's: Cayo Ensenachos, Cayo Santa Maria, Cayo Largo of Cayo Coco.
De Cayo's zijn wit met groen omsierde eilandjes en liggen als wilde parels in een blauwe zee. Het strand is spierwit en het water mooi helder.
Wilt écht iets bijzonders en iets unieks tijdens uw vakantie op Cuba? Kies dan voor een van deze eilandjes en laat u verwennen.

"Worst resort ever "

   20-02-2017
Travelled Feb.7-14. Arrived at resort and check in was at 4 so we decided to eat lunch, the line up for the main buffet located in the main lobby was very busy and you had to line up to get food, everything at the resort was line ups and waiting. We got our room in building #11 close to the beach, it was terrible.. the smell of feces was unbearable because this resort was built on a swamp, so we requested a room change and Juan Carlos from front desk was the most amazing person there and it was finally changed after 3 days and we got changed to building #26 really close to the lobby and night life. This room was big and nice. The rooms don't have alarm clocks, the don't replenish your towels so you have to use old and dirty ones.. so bring your own. The line up to get your towels for the resort were very long and if you didn't get there early you didn't get a towel and don't forget to get your towel card after you return your towels to hand in at check out or else you have to pay $15cuc per towel. We did an excursion called Safari On and it was nice especially the lunch very cuban. The daily activities lack imagination, there is no entertainers trying to mingle with people and their programs are repetitive example zumba is the same songs everyday. I had breakfast at the Aqua restaurant by the beach and saw cackoroaches where they serve food. the sizes of cups used to serve alcohol are very small so i recommend you to get 3 or 4 drinks at a time or bring a bubba mug. We had dinner at "Fuego" ala carte restaurant reservations were for 6 and we did get out of there until 8, they gave us a menu which looked great but when we were ready to order they told us they only had salad or soup, pork, chicken or beef so why not print out a new menu? Warning... Wi-fi sucks it cost $2cuc per hour and you can only use it by the pool or lobby. If you are waiting in line at reception just approach them with your problem, don't wait in line there really is no first come first serve. Another thing i found surprising is the fact that you can smoke anywhere no consideration for children. I signed up for the VIP lounge for the airport at the hotel through Air Transat rep and when i got to the airport there was no wifi and supposedly the reps knew because there was this problem for the last 15 days. so that was upsetting because they took my money and i didn't have al the benefits. Pros: the beach is beautiful and the cuban people are amazing. Tips: if you are eating at the chicken bar get in line half hour before it opens. If going to a la carte try and get reservations for 6. Try and get a room in building 17,25 or 26.

"Great Stay, would recommend to friends and family"

   20-02-2017
We stayed at the Melia Jardines del Ray from Jan 18-25 with a group of 8, we had a great time, resort was clean and rooms were always cleaned early enough, we had 3 a la carte restaurants, only complaint here is the service is slow, but your in Cuba and who is rushed anyways, your on vacation take time to relax... The beach was beautiful with lots of chairs to choose from.. The pool bar was great and the bartenders were amazing especially our Miguel, I would also like to send a shout out to the lifeguard Darren he was always so welcoming each morning and always made sure to come and see us and talk to us during the day. We will definitely recommend this resort to our friends and family and we will return again to the Melia Jardines.

"fun get away"

   20-02-2017
just came back on February 18. this resort is overall amazing but needs to improve on 2 specific areas.....(overall satisfied but absolutely needs to change their buffet 😩) 1. the buffet/cafeteria in flemingo area needs to be able to accommodate and serve over 2000 people. they only had 2 Sheffs; buffet was cold most of time.....not good set up at all😕THIS NEEDS TO CHANGE IF THEY WANT TO KEEP CUSTOMERS 2. towels provided are scarce on most days😩...so better to bring 1 from home. 3. a la carte restaurants were excellent !!!👍 4. rooms large, clean, spacious and excellcent room service ☺ 5. acitivities night and day were present.😎 6.staff polite and friendly 👍 7. beach is one if nicest i ve ever seen.❤ 8. best of all was FOAM PARTY they gave us at the end.....great ambiance...This IS A MUST TO LIVE👍😎🌴

""step up" to Melia standards"

   19-02-2017
Organize & provide Greet and SEAT....to a clean table Replenish buffet with clean hot food open all grills .... to avoid EXTRA long line ups Soup is to be hot OVERALL I believe the Buffet is able to better the situation it is not right to be in extra long , painful line ups , I am on VACATION food is to be enjoyed .... It is the responsibility of the Main Chiefs & Managment to provide simple good food and clean dining room total overhall start with HELLO , take me to a clean table allow me to have chioces at the buffet ....food

"Looks Good But What A Disappointment!"

   19-02-2017
We arrived at this hotel on 1st February 2017 for 14 nights - well, I say 14 nights but we only managed 5. We had, like most of the British people, paid a lot of money for what was supposed to be a lovely holiday. We thought we were in for a good break when we first arrived as we were taken into an arrival room so they only needed to give information about the resort once and save a lot of time. Great idea! We were given the keys to our room and then given wrong instructions on how to get there, so we walked further than was necessary over very rough ground. Finally we found our room - bungalow 5 room 203.........that was when we really wished we had gone to another resort or Country. The top covers were stained - looked like excrement, all the furniture was stained. The complete room was a mess. We returned to the reception and said we didn't like the room and would like to be moved to one that was clean. We were told the usual "we can't do anything today but come back tomorrow" so we went to get a drink in the lobby bar. This was when we discovered that if you don't tip you get second rate service! We paid our first visit to the buffet for our evening meal, again our thoughts were we should have gone somewhere else. The food on display looked awful so we joined the queue, long queue, for some freshly cooked fish. After the 25 minute wait we found a table and was completely ignored by the staff serving the drinks. We requested water, wine and beer, again we waited over 15 minutes to be served whilst witnessing the Canadian guests being served immediately (thanks to the constant tips being handed over!). After only having 2 small fish fillets each we went to the terrace bar for a drink. Most of the tables were taken and all appeared to have drinks on them so we thought we would get served a bit quicker here - wrong yet again, we sat for a while as staff were stood around chatting. My husband went to the bar to order our drinks and was ignored completely for quite a while even though he spoke to the barman and a waitress twice. The 15 minute wait just to give the order for our drinks was enough for our first day. After a terrible night's sleep, constantly checking the bed for bugs, doors being banged, people shouting and running up and down the stairs and corridors, we went to the beach whilst waiting for the restaurant to open for breakfast. We were there well before 07.00 and all the beds with shade had gone. Personal items must have been left on the beds all night. We went to the buffet and were among the first ones there. We queued again for over 20 minutes for food which wasn't very good. We had given the hotel the benefit of the doubt saying to ourselves that maybe we hadn't seen it at it's best the day before because we were tired after a long flight. We went back to reception regarding our room and was, thankfully, put in touch with one of the managers. He listened to our complaint and assured us he would get us a beautiful room with a beautiful view. And, that is exactly what he gave us apart from one of the beds being in need of repair. We moved into bungalow 26 room 307 overlooking the quiet side of the pools. We reported the bed at customer services and was told that this would be dealt with immediately. Feeling better, especially as that afternoon we could sit on our balcony and watch a really good group we decided to make the most of the holiday. We queued half an hour to book a la carte restaurants, well that was the intention. We were told that all restaurants were fully booked for a few days but if we wouldn't mind going at 21.00 we could go to one of them, the oriental. We don't like to eat at that time but thought it would be better than going to the buffet again to stand in line constantly for food that did not appear. Oriental? It was a white room with no atmosphere at all - you would never have known it was supposed to be a themed restaurant of any kind. We found this out after being kept outside the restaurant half an hour after our reservation time........21.30 we sat down at our table, looked around and noticed that nobody was eating. We received our starter at 22.00 followed by the main meal at 22.40 none of which was worth the wait. The service was terrible, we constantly had to request water and other drinks. We tried the tapas restaurant one lunchtime - we stood for 45 minutes before being allowed in, waited 10 minutes for our order to be taken. We ordered drinks at the same time. I noticed that there was orange juice and cava on a table for self service and went to join the queue. What a farce that was! The bottle was soon emptied and all the glasses had gone so I requested some more. Another bottle was brought out without the glasses and 2 guys, who thought it was a great joke, took the bottle for their table. As we Brits do I stood waiting for replenishments that didn't come for a further 15 minutes dispite many requests. Each time I made a request it was the same response - a shrug of the shoulders and "one minute". The food when it arrived was disgusting - fried chicken and fries. The coating of the chicken was rock hard but the chicken was raw inside, the fries were very cold so, yet again we walked away from a restaurant still hungry. The perfect place to be if you want to lose weight. We had more than enough when we visited the buffet the next day at lunchtime. We were amongst the first ones in there. A member of staff was carving up a roast chicken so I told my husband when I returned to our table. He immediately went to where it was being served but it had all gone, so, he waited for another to be brought out being told "one minute" - 20 minutes later nothing appeared so I went up. I was totally ignored by all staff even though I tried to make contact with them. My patience had run out so I asked the poor guy doing the pasta if he would find out if the chicken was ready now - bless him, he came back and said it had all gone, there wasn't anymore at all. That was the last straw........as we came out of the buffet there was a group of managers doing their tour of the resort, so, I spoke to one of them and told him how disgusted we were with this hotel, the standard of food when it arrived etc. He passed us on to a young guy who, we were told was the manager for food and drinks. He apologised for our experience and said it would have been because we went to the buffet late. We explained we were amongst the first one there and couldn't believe they only had one chicken for 2500 people. We had had enough, we spoke to our rep, Yudel, and he gave us some options. In the end we decided to bite the bullet and pay extra to move to another hotel. The aim of our holiday, as I'm sure is the same for everyone, is to have a stress free time. Every day we had to go speak to someone about one complaint or another and before anyone starts with the comments "that's what you get when you go to Cuba" this was our 3rd visit to Cuba and we understand about the difference in standards etc. This was the worst hotel we have ever stayed at. It's too big for the amount of staff it has - okay the staff are younger than in other hotels but that shouldn't interfere with the quality and quantity of food. They just cannot cope with the amount of guests the hotel can accommodate. Many of the reviews you will see that say the guest had a great time will be posted by those who are prepared to tip anyone that sneezes. Yes, we do tip as a rule but that is only if the service has been good! We won't be returning to this hotel ever again - we paid a lot of money to move to another hotel and it was the best thing we could have done. Please take note of the warnings regarding the food etc! If you do decide to give it a go - take a torch, it's pitch black at night!


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