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Een avondje uit zonder de deur uit te hoeven: in het ‘huis’ theater worden prachtige shows opgevoerd.


Mercure Playa de Oro

Gelegen in de befaamde badplaats Varadero, aan een fantastisch Caraïbisch strand, 8 km van het centrum en 35 minuten van de luchthaven. Het Hotel Mercure Playa de Oro is modern ingericht en biedt een all-inclusive accommodatie met verschillende restaurants & bars, sportieve activiteiten en nachtelijk entertainment.
Vanaf € 104,- p.p.p.n. bij een 2pk Offerte Meer info


Over Mercure Playa de Oro

Dit hotel ligt aan de kust op slechts 8 km van het centrum van Varadero en naast het Dolfinarium. Het heeft twee aparte gebouwen, die aangelegd zijn rondom twee met elkaar verbonden zwembaden. Het is een modern concept en de weelderige tuinen zorgen voor een tropische sfeer. Het All-inclusive arrangement is de perfecte manier om te genieten van ultiem comfort en gemak tijdens uw vakantie. Het omvat alle maaltijden, frisdranken, plaatselijke en geïmporteerde alcoholische dranken. Verder zijn er dagelijks leuke activiteiten zoals aquagym, water-volleybal, happy hour en 's avonds live entertainment. Gebruik van niet-gemotoriseerde watersporten is inclusief, evenals een introductie tot scubaduiken plus een gratis introductieduik.

Kenmerken

  • all inclusive
  • kindvriendelijk
  • beachfront

Insiders tip

Een avondje uit zonder de deur uit te hoeven: in het ‘huis’ theater worden prachtige shows opgevoerd.

Hotelnaam:
Mercure Playa de Oro
Plaats/regio:
Varadero
Code:
H18711
Klasse:
Vanafprijs:
v.a. € 104 (per persoon, bij een 2pk)




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Kamerbeschrijvingen

Standard
Ruime kamers voorzien van airco, televisie, telefoon, (huur)kluisje, koelkastje, volledig uitgeruste badkamer met föhn en balkon of terras.

All Inclusive

Geselecteerde alcoholische en non-alcoholische drankjes, alle maaltijden, snacks, roomservice (van 11.00 tot 19.00 uur), gebruik van de niet-gemotoriseerde watersportfaciliteiten en deelname aan de georganiseerde (sport)activiteiten.

Ligging

Aan de noordkust op 8 km van het centrum van Varadero gelegen.

Aantal kamers

391

Faciliteiten

  • 3 Restaurants
  • 3 Bars
  • 2 Zwembaden
  • Sauna
  • Fitnesscentrum
  • Tennisbanen
  • Disco/Nachtclub
     

Activiteiten

  • Entertainment
  • Tennis
  • Volleybal
  • Voetbal
  • Watersportmogelijkheden zoals: kajakvaren, waterfietsen, windsurfen en snorkelen

Het schiereiland Varadero is de belangrijkste strandbestemming van Cuba. Het heeft een langgerekt, fijn wit zandstrand van ruim 20 kilometer aan een doorzichtige, blauwgroene zee. Voor de kust ligt een koraalrif met tientallen duikplekken, u kunt hier legio (water)sporten beoefenen. Strandliefhebbers kunnen rustig wegdromen op het prachtige strand. Het vertier is voornamelijk aanwezig bij de diverse resorts van Varadero. Maar ook in Varadero zelf zijn er diverse uitstekende restaurants en is er een royale keuze aan winkeltjes. Varadero is hoe dan ook een perfecte strandbestemming in aansluiting op een reis door Cuba of als strandbestemming op zich.

"My 7th visit"

   22-02-2018
This was my 7th trip to this resort now known as Mutha.I give it a here a three star because if you are a first time traveller to Cuba you may find it a bit less.When travelling from a wealthy country like Canada to Cuba you have to keep in mind that our hotels are not even comparable to those in Cuba..a 5 star in Canada is not a 5 star in Cuba.That being said this is a great small resort with the most beautiful clear sandy beach.I come here all the time and its not because its a great hotel but it has a spectacular beach and the best staff ..so friendly and always treat us like famiy.Lenin ,Tony ,Ironeida.Isamaria,Dunya, and Raphael as the hr for the resort and of course Ernesto the sunwing rep are the best..dont be afraid to talk to them for your needs.Stay in the upper levels of the hotel ..they are the better rooms..we like pool view.We stayed in 2235 this year and it was clean..2 downsides though no lock on the patio door and the shower had very low pressure and no hot water on the last 2 days of our stay..I didn't complain ..I guess I should have.We had plenty of clean towels this year and that was great..i would suggest you bring a washcloth from home and we always bring extra teepee just in case.Food wise its hit or miss but you wont go hungry..I always bring ketchup and salad dressing from home.I never go hungryTry the al la cartes as well I had the best chicken down at the ranchon this year.Make sure you do a few excursions Ernesto can help you with that ..catamaran is a blast..they bring you to Cayo Blanco and the beach there is fabulous..do Bay of Pigs if you want to learn about Cuban culture and do some awesome snorkelling.Visit downtown Varardero..take the double decker bus..you can ride all day..try some of the local restaurants,,so much better than the resorts.Playa de Oro is an old tired gal but if you can overlook some of her flaws you will have the best vacation ever..I have to say I always meet the best people here..:)

"Family trip"

   20-02-2018
I took my daughter, grandson and granddaughter for my granddaughters birthday. We absolutely loved everything about this resort. We are planning to come back again, and with more family members. The buffet was amazing, lots to choose from. The beach was as white as could be. We would go to the beach in the morning, as the sand got hot during the day, watch live music during lunch, than the pool for the afternoon. This was the right resort for us, as my grandson was under 2, and the pool was exactly what we needed for him and my older granddaughter.

"It was just okay; Detailed review "

   18-02-2018
We flew with Air Transat for a change from Sunwing... highly recommended! We had lots of leg room and it was comfortable. Although our flight was delayed by an hour and a half. Can’t really blame them for that since it was a blizzard and they had to de-ice the plane. Coming back our plane had the built in screens in the back of the seats which I loved and no one sat beside us which was even better. I’ll probably never take sunwing again. We never had to wait in the crazy airport lines. THE ROOMS It was my first time to Varadero so it was nice to have a short bus ride to the resort. Check in was quick although we were quite disappointed to learn we got a ground floor room in the first building as “that’s all they had”. I wanted anything but. We arrived to our room and it was as scary looking as I imagined. Floors were dirty, blood stains on the headboards, beds were super low to the ground and TV was fuzzy. We weren’t happy but they told us we could switch rooms in the morning which we did. Our new room was in the second building on the 4th floor facing the seguimo building but we had a partial view to the ocean which was nice. Much cleaner and more cozy. The sheets and towels always had stains so be prepared for that. The patio door also wasn’t properly sealed so when it was windy you had a high pitched whistling sound. We had hot water 6/7 days which was nice but not everyone did from what I heard and depended on what time. We usually had showers at 5pm. The shower was quite nice as it had a rainfall shower head and a handheld feature too. THE FOOD Food was pretty good but if you’re a vegetarian your options are kinda limited. Not that the meat looked appetizing anyway. I really don’t understand how anyone eats it... but anyway, I basically lived off of rice, pasta, pizza and vegetables. They always switched things up a bit but it was basically the same food everyday. Breakfast was the worst. I basically only had fruit and pastries and sometimes an omelette but it was so repetitive to the point where I skipped breakfast sometimes. The Al La Cartes were okay. It was just the buffet food made to look fancy with a few different spices and herbs. They have pepper and salt here but it’s not like the black pepper from home. I made the mistake of leaving mine at home. The rice and pasta dishes were quite flavourful however so I didn’t miss it too much. I was disappointed also that there never seemed to be many snacks available. Or any that I knew about. I thought maybe late at night they would offer French fries or something but I never saw anything. DRINKS I’m not a drinker at all but I was disappointed that none of the bars had slushy drinks like a lot of resorts do. POOL AND BEACH We didn’t spend much time at the pool because why would you? The ocean is right there and the water is amazing. I found the sand not as soft and powdery as Cayo Santa Maria. Everyone always said how amazing Varadero beaches are but I beg to differ. Nothing compares to Cayo Santa Maria. Regardless it was still amazing, the water was so nice. Even though we never had a calm day, it was fun to play in the big waves. The pool was nice but we didn’t swim in it. I don’t think it was the cleanest and there was broken tiles in the bottom. Not a big deal but just not something I was interested in. EXCURSIONS We didn’t do any excursions this trip but we did take the double decker bus into downtown Varadero for 5 CUC per person. It was nice to see the town and we had some really good pasta at this Italian place near the end of the street where the buses switch. EVERYTHING ELSE Overall I found this resort decent for the price. I found the people here not as friendly as other places I’ve been. The staff was nice for the most part but didn’t talk a whole lot. The people here were mostly different languages so it was hard to meet other people who could relate to us. People in other reviews say there is a lot of mold, which is true in a lot of spots. We never saw any cockroaches though, only one dead one. Never saw any bugs which was nice. The lobby bathroom is actually very clean. Looks newly renovated. The pool bathroom is decent as well. I wish there was a bathroom closer to the beach. As well as a beach bar.

"Low budget Hotel"

   18-02-2018
My wife and I just returned from our third trip this season to Muthu Playa Varadero formerly Playa de Oro. We stayed one week in December, one week in January and one week in February. All three times we had a wonderful and enjoyable time. The weather in January was not the best, but this is not the hotels fault. We lucked in, in February with wall to wall sunshine and seven days of enjoying the beautiful beach. This is a low budget hotel and you get what you pay for. By the way my wife and I visited Cuba 30 times, in different hotels, so I think I know what I am saying about Cuba. The accommodations are dated and need some maintenance; however our rooms were kept clean to our satisfaction. Some people had problems with their rooms, but all concerns were met promptly. As in most hotels in Cuba there is a problem with hot water. The common areas are clean and maintained to a reasonable standard, which is not always easy with some guests being drunk from morning to night. The ground are swept and cleaned daily by the garden staff. The food is as good as anywhere in Cuba. There are 3 a la card restaurants where reservations have to be made. The buffet serves breakfast, lunge and dinner daily. There is a beach restaurant that serves barbecued fish, pork, chicken and beef as well as salads and fruits. In the afternoon at the pool bar there are hotdogs and burgers available. Anyone who cannot find something to eat, possibly has nothing to eat at home. The food at the buffet at times is on the cool side but there is plenty of it. Here is a tip: Go to the beach restaurant at noon and at night to the buffet. You will have two different types of food which negates repetitiveness. The people of Cuba are number one in friendliness, helpfulness and generally act from the hart. It is natural that not every guest will see it this way. Common sense must prevail before we complain. The people that work in the hotel are fortunate to work in the hotel rather than in the industry, they receive the odd tip. Remember all inclusive means tips are not necessary but welcome. Generally Canadians are generous as compared to any other Nationality. Do not over tip. One convertible peso for breakfast, one for dinner and one for lunch is enough. Waiters work in certain areas. Those people will share the tips within them. Nothing is shared with the cook’s or any other person in the dining hall. The maid should get something daily, if you give the tip at the end, the one who worked all week maybe on her day off. Again be moderate what you give, remember there are the forgotten people, like the general cleaning staff, security guards, the woman who clean the toilets and the reception desk personal. I am moderate what I give to the bar, they are well looked after. What I do not give at the bar I share with the forgotten people. What to bring: Cheep stuff Cubans can buy, expensive stuff is not affordable. We normally bring toothpaste, chocolates, chewing gum and general school supplies as well as clothing articles. Do not give loonies, toonis or quarters. No bank on earth will accept foreign coins. The same goes for Cuba. If you want to avoid changing your money to tourist pesos, go to the bank in Canada and get American one dollar bills. In conclusion: As said before you get what you pay for, if you want a 5 star hotel then pay for it. Always ask yourself do I get what I pay for. In all our travels in Cuba we have never noticed something missing. Cuba is safe no one has a gun and trucks are non existence. If some one steals it is a tourist. Do not go to this hotel in the first week in January. Quebec universities are on holiday. As with all young people they go there to have fun and normally they are very loud. Remember your own youth. There is sometimes a problem with what we call in Canada no seen flies. People mistake them for bed bugs. Go to Cuba with an open mind and you will have a ball.Papa and Mama

"Cockroaches and Black Mold"

   15-02-2018
we stayed here in November, for 2 weeks, under the old hotel name Playa de Oro. It has now changed it's name (AGAIN) to Muthu, or something similar. We noticed that this hotel has name changes a lot, I wonder why? We are very experienced travellers, and have been all over the World and are used to many different cultures and standards, we have stayed in all manner of hotel, motel, hostel. We are not picky, but I have never seen such a dirty hotel as the Playa de Oro. Our experience there was horrible! Cockroaches running over the dining tables in the buffet, one ran right across my breakfast plate, scurrying all over the floor of the dining room, I used to stomp on 2 or 3 at every breakfast, cockroaches in the breadboards, people had to bang them on the table to dislodge the bugs before deciding to cut anything on them, they were also inside the toasters, crawling over the breads, in the ice cream cones. One little boy picked up a cone and had it crawl right out the top of it. Despite numerous complaints to waiters, kitchen managers, front desk, customer service dept (joke) and Sunwing nothing was ever done. I wanted them to contact the Public Health department, and the health and safety agency for other more dangerous situations within the complex, but that was met with shoulder shrugs and snickers. They said they sprayed for the bugs, but there was no evidence that was true, the buffet remained open for breakfast, lunch and dinner, and later night snacks during the whole time period, and never once did we see the doors being sealed for the pest control measures to be undertaken. In the end, we survived on eggs - at least we could see them being cracked open and cooked in front of you, pasta - again cooked in front of you with hopefully fresh ingredients, and packages of crackers from the little store. Until we seen the infestation of bugs, we were trying some of the buffet fare, but for the most part it was served up way below acceptable temperature, generally lukewarm or downright cold, so we quit eating it. The hotel itself should be condemned. Dripping water through the electrical light fixtures in the hallways, open concrete areas again in the hallways that were full of white fluffy mold, these were in the process of being hidden by sheets of wood while we were there, but nothing was done to remove the mold growth, fire extinguisher stations with no fire extinguisher in them, no hotel plan maps on the inside of doors showing emergency exits or procedures, only one of the elevators was in working order, water constantly in the hallways that were very slippery. Lots of people falling and injuring themselves on the wet slippery tiles. Even in the Lobby area, the floor was dangerously slippery, you really had to watch out and walk with care. We seen so many falls while we were there. There was more.... way more.... black mold dripping on diners in the Italian restaurant, (poolside snack bar) from huge black and oozing patches on the ceilings, instead of removing the drywall and replacing, they just painted over the black, yup, that's fix it! LOL! Next day it was still dripping, so diners in the know helped new folks avoid sitting in that area. The staff sure weren't going to point it out. Their main concern was a little wage enhancing, As a consequence of their little sideline, the bars would run out of rum later that day. On one one occasion, I was served a blood splattered coffee in the cappuccino bar, more than likely one of the thousands of mosquito's there got obliterated in the milk frother. But they still served it to me without any hesitation. For 2 solid weeks I complained that there were no toilet seats in many of the women's washroom stalls, despite the fact that they were hidden behind the main bathroom door, and just needed a handyman to install them. There was generally no toilet paper or soap to wash your hands with either. Hotel employees also used this washroom, guess they weren't washing their hands either. When I pointed all this out, I was told it had been like that for a long time, and it certainly would not be fixed while we were there. I started using the handicap washroom, at least it had a seat, but they soon locked that door and put up yellow tape to stop people using it. So, only one wheelchair bathroom, and now it was out of service for the 2 weeks as well. The lobby was also filthy as well, I don't think they own a vacuum, as I seen the same piece of dental floss and dirty kleenex on the green carpet walkway in the lobby for 14 days. Cigarette butted out right on the glass table tops in the lobby, or on the floor, just ignored by the staff as if it was nothing. On a bright note, Our room was actually clean, and the maid was a lovely gal. We did find 2 cockroaches in there, top floor, corner room, but that was all. It was noisy however, the revellers were in the pool at all hours of the night, singing and yelling. Security was a no show despite many calls to them, usually, no one ever answered the phone, so I'm not sure what would happen if there was a serious situation in pool or one of the revellers found themselves in distress. The beach was lovely. White sand just like talcum powder. With 2 beautiful and friendly cats that would wander by daily for a little treat, and a drink of fresh water from us. So sweet, please if you go there, look out for these little buddies, and spare them a drink from your water bottle. The palapa situation is supposed to be first come first serve, we love to stay on the beach all day, so we would have to be down there by 6:30 am to ensure a palapa. Some mornings we seen towels already there, reserving the best ones, until we realized that people were paying the beach worker to reserve them, and then these folks would show up much later in the day and have a lovely palapa ready for them, while others that actually went there early only had sun umbrellas to pick from. And. in defence of the poor Sunwing rep, who sympathized with everything, there was no much he could do. I Know he tried his best and he did manage to get us upgraded to exit row seats for a little more legroom on our way home by way of a little compensation, he also booked us into the a la carte for a special dinner which was very thoughtful of him. We discussed that Sunwing and Transat really shouldn't offer this hotel, it has way too many issues. He said the management there was in crisis mode. Hopefully the new management will have more success and inject some much needed money and introduce basic hygiene standards here. Never have I wished that a holiday would end, this was more like a nightmare, and I was relieved to get out of there.


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